All reviews

Rating Breakdown

  • 5
    97% (341 ratings)
  • 4
    0% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (7 ratings)

Reviews with Text

  • 97% (341)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 22, 2023

This app is exactly what a store owner needs. We have worked with other shipping protection services in the past and this is BY FAR the best solution, price, and I recommend it to every shopify store owner I come across that wants to use a shipping protection. Every penny matters in these economic times and Navidium Shipping Protection helps me keep more. Looking at my P&L account for shipping insurance paid out vs retained last year affirmed that. I absolutely love it!

Store

Gathre

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

June 22, 2023

Navidium was easy to install, easy to use, and gets what need done so seamlessly. The team is also very helpful in making sure the implementation works and is an easy UX for the customer. Navidium is also very open to communication and feedback, taking into consideration new ideas and features that could make the app even better.

Using app

11 months

Total reviews

9

Average rating

4.9

5 / 5 Share

June 22, 2023

A must add to your site. This app helps lessen the burden with associated costs for stolen, lost, and damaged shipments. Definitely a game changer.

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 22, 2023

Best app we have found. . So easy to install and use, plus it works great. Wish I signed up years ago!

Using app

11 months

Total reviews

4

Average rating

4.0

5 / 5 Share

June 22, 2023

Great app that allows us to provide better customer service to our customers when shipping problems arise. Highly recommend all merchants consider using Navidium. So far we haven't experienced any downsides.

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 22, 2023

Navidium is the best app on my store by far... The best support, the best interface, and one of the easiest to use. My team and I love this app and could not imagine our store without it. We sincerely recommend giving it a try, Navidium clears away similar apps by far.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 22, 2023

Great company. Left Route to go with Navidium. Why let another company make all the revenue of fees charged when we're doing all the work. I like the Navidium model of letting me keep all the revenue. We have very little issues with shipping but when it does the revenue we have made more than easily covers replacing any orders on our own. Their team is fast if you need assistance with install or if any problems arise.

Store

RakAdx

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 22, 2023

This is possibly the best app I have on my shop. Installation was easy and it works seamlessly on my website. It puts us in a much better position to help our customers with lost packages without having to file complicated claims or deal with a third party.

Using app

9 months

Total reviews

7

Average rating

4.6

5 / 5 Share

June 22, 2023

I LOVE LOVE LOVE this app! It allows us to offset our reshipping costs and track the performance of our shipping carriers in the most efficient way. Support is amazing too.

Using app

12 months

Total reviews

5

Average rating

4.8

5 / 5 Share

June 22, 2023

The app works, the support team helps, and they keep on innovating the product. We really couldn't ask for more.

Using app

10 months

Total reviews

3

Average rating

3.7

5 / 5 Share

June 22, 2023

Love this app!!! It works exactly as stated! It is a revenue generator which helps when packages do go missing or damaged.

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 22, 2023

Amazing App, no other like it . Every shopify store owners dream. It have take control of the customer experience again when it comes to post sale delivery issues. Over a positive experience to our stores.

Using app

About 1 year

Total reviews

7

Average rating

4.7

5 / 5 Share

June 22, 2023

Navidium shipping protection is awesome. It puts the customer service and experience solely in our hands so we can take care of our customers as we do with any issue! Highly recommend.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2023

Very happy with the service they provide. Easy to install and maintain. We highly recommend it for all retailers.

Using app

About 1 year

Total reviews

5

Average rating

3.4

5 / 5 Share

June 21, 2023

Marc and the team at Navidium are great partners. We worked closely to build and integrate the app; it has run smoothly from the start, and delivers a strong financial return each month. Excited to see what features they come up with next. Highly recommend.

Using app

8 months

Total reviews

7

Average rating

5.0

5 / 5 Share

June 21, 2023

Must have for an ecom store! Easy integration. This has to be 100 characters, and the first two sentences said it all ;)

Using app

11 months

Total reviews

11

Average rating

4.7

5 / 5 Share

June 21, 2023

Incredible. We have been using Navidium for 12+ months & never have any issues. The team even goes above and beyond when needing tweaks for our custom theme. Customers get peace of mind & the new Navidium platform is clean & intuitive. I wish the team the best as we enjoy how it protects our margins.

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 21, 2023

I have been using this app almost two year. Fantastic app. Navidium alway get back with me quickly if I have questions. Easy app that everyone can install it.

Using app

11 months

Total reviews

8

Average rating

5.0

5 / 5 Share

June 21, 2023

We have been using this app for the last 6+ months and it has been amazing with no issue. The team is easy to work with and resolve all inquiry and issue in a timely manner. Business is tough in this economy and what Navidium has provided to our small company is another option to survive and compete with the big company. Thank you Navidium!

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 21, 2023

Fantastic app. We have used many shipping protection apps but Navidium allows us to deal with our customers quicker and easier.

Using app

8 months

Total reviews

5

Average rating

5.0