Navidium Shipping Protection

Great app. I love the idea of keeping the insurance payments. Excellent and friendly support that goes above and beyond.

This app is amazing and soooo much better than ROUTE which takes all the money. Customer service is fantastic and the creator really wants to help you make money and improve your store. I'm so glad I have this app, it's helped immensely considering I sell collectables and gives my customers a piece of mind. Highly recommended!

Navidium shipping protection is amazing. Super easy to use and great customer service. I have nothing but good things to say about Navidium, it was already something we offered to our customers (guaranteed delivery), but this app has been able to allow us to be more friendly with that situation and make great money for my company. Best app i have on shopify.

Fantastic app that works really well. App developers helped me set everything up and make sure it was working properly. Significantly cheaper than Route and has so much more functionality

Great app an a no-brainer for any store. We love the control this app provides and the mutual benefit for us and the customer works out great.

Navidium has been an awesome way for our company to win our customer's trust in following through with refunds and reshipments in the world of inevitable shipping issues! Highly recommend!

This has been a fantastic addition to our ecommerce store and can't imagine not having it! Nice to have an app that is made with the seller in mind!

Navidium is way better than the Route app which was not user friendly and not effective. Navidium has great customer service! It’s completely worth it!

So grateful for this app!! Allows me to have a generous customer service policy and manage my own claims. Functionality is awesome. Highly recommend!

An absolute MUST for any Shopify store owner! This is a MUST DOWNLOAD. App has allowed us to kick all the other parasite shipping insurance companies to the curb and pocket our own profits. Support is the best that it gets. We are so grateful for this app and Navidium! THANK YOU!

Edit: I was wrong. Their team quickly contacted me concerning my negative review and was eager to solve my issue with a custom solution. The team was quick to solve the aforementioned issue within 2 days. Im looking forward to further work with Navidium and further functionalities. The app has its advantages. The analytics could need some improvement. The support isnt really responsive but friendly. The major disadvantage is that this app doesnt integrate with Gtranslate at all which we have to heavily rely on. Unfortunately Navidium can’t be translated since its section is written inside JavaScript. The gtranslate system can only translate texts if the structure and texts are written inside JSON objects.

We are still new but recently switched over from another provider due to some pain points I'm sure other merchants have experienced. So far the Navidium team has been great in getting Navidium installed quickly and being responsive to any issues that arise. It's nice that you can create claims and reshipments right in the portal and easily keep track that way. Not only that, but the fees don't go to a third party which helps the merchant recoup the cost of lost packages and sending reshipments. This also allows you to handle any customer order issues directly instead of sending them to a third party which creates a more streamlined customer experience. Navidium cuts out the middle man and allows the merchant to create a better experience for the customer!

Love Navidium! Game changer for the shipping insurance world. Excited for the new features coming soon as well.

This is a great app and the customer service team is very helpful. They will help you work out all the particulars so it works smoothly with your theme. Highly recommend.

Navidium is the best app ever. Customer service is also exceptional. My only complaint is that I wish I had started it sooner!

Easy recommendation for us. A new top-selling product helping us recoup funds for the great customer service we already provided for our customers. Recommend for all stores as Zevi + team are great with install & support as well!

works so much better than the alternate providers on the market, easy and they help with setting everything up.

Really great app and customer service is even better! The team are very helpful especially Marc who helped me in many ways, quick reply times too!

Very useful app that has improved the customer experience greatly and given us the flexibility to cover claims that otherwise wouldn't have been.

This is much better than route, I am making more money and I don't feel the hard sell that route was doing. So easy to setup