Navidium Shipping Protection for Shopify

Navidium Shipping Protection

Shipping protection/shipping insurance fee as a cart upsell
Rating
4.8
Feedback
331
Reviews
Chart
#272
Shopify

All reviews

5 / 5 Share
Dec. 17, 2025

App works great, and the support team is quick to respond to very helpful!

Store Using app Total reviews Average rating
Salt River Ranch About 1 year 1 5.0
5 / 5 Share
Dec. 12, 2025

Great product - no issues with using it. Seriously a game changer in how we do business.

Store Using app Total reviews Average rating
GERMANIKURE Over 1 year 1 5.0
5 / 5 Share
Dec. 12, 2025

This has been an amazing app to help us cover costs if there is a replacement or be able to move accountability to the customer if they de-select select the coverage! highly recommend

Store Using app Total reviews Average rating
The Sassy Olive Over 2 years 15 5.0
5 / 5 Share
Dec. 11, 2025

This app has been super helpful in recouping the costs associated with lost packages. Very easy to use and their support team has been helpful when needed.

Store Using app Total reviews Average rating
SortJoy 10 months 5 4.8
5 / 5 Share
Dec. 4, 2025

This is a great app that makes sense and works well. The support team are responsive and helpful.

Store Using app Total reviews Average rating
Tre Ponti USA About 1 year 4 5.0
5 / 5 Share
Nov. 11, 2025

Store Using app Total reviews Average rating
5 / 5 Share
Sept. 18, 2025

Excellent app. Good support. Been a part of our operation for over a year and I'd recommend it to anyone.

Store Using app Total reviews Average rating
5 / 5 Share
July 30, 2025

Good app with a good CS team. I had issue setting up their product and they quickly booked a call with me to assist me. I recommend their solutions

Store Using app Total reviews Average rating
Giftory 8 months 3 5.0
5 / 5 Share
April 24, 2025

Very happy with the App and the service. Have had it installed for several years now. They get back to you right away and are diligent.

Store Using app Total reviews Average rating
Tuenne | Technical Outdoor Design About 2 years 6 4.0
5 / 5 Share
Jan. 6, 2025

We’ve been using Navidium for years across multiple Shopify stores, and it’s been a reliable and efficient solution for our shipping needs. The app is easy to use, and the customer support is outstanding—responsive, helpful, and truly customer-focused. Highly recommended!

Store Using app Total reviews Average rating
Wanan Luxury Over 2 years 7 5.0
5 / 5 Share
Dec. 12, 2024

Great app. Happy to have it. Easy set up and it works without any issues, which surprisingly I can not say about so many other Shopify apps.

Store Using app Total reviews Average rating
Shape28 Over 1 year 5 5.0
5 / 5 Share
Dec. 10, 2024

Great app. Makes it super easy to deal with damaged items and replacements.

Store Using app Total reviews Average rating
Jersey Art Glass 8 months 6 5.0
5 / 5 Share
Sept. 17, 2024

We've been using Navidium for over a year now, and it has truly streamlined our shipping protection process. The integration with our e-commerce platform was smooth and easy to set up, allowing us to provide added peace of mind to our customers without any extra hassle. What stands out the most is how customizable the platform is we can tailor the coverage options to fit our specific business needs. Our customers love having the option to protect their packages, and the claims process is straightforward. The support team at Navidium has been responsive and helpful whenever we've had questions. This tool has helped reduce shipping-related headaches and improve customer satisfaction. Highly recommend Navidium to any business looking for a reliable shipping protection solution!

Store Using app Total reviews Average rating
TRIBE ORGANICS Over 1 year 6 4.3
5 / 5 Share
May 13, 2024

Best Shipping insurance and customer service on Shopify. A++++++

Store Using app Total reviews Average rating
Bourbon Outfitter 2 months 3 5.0
5 / 5 Share
March 4, 2024

The Navidium Extension is a 10/10. Amazing support, amazing value when combined with UPS capital.

Store Using app Total reviews Average rating
Subimods.com 15 days 6 5.0
5 / 5 Share
Feb. 1, 2024

Joul helped me cancel a claim, and show me how to use it in the future. Thanks for the great assistance.

Store Using app Total reviews Average rating
CNPUSA About 2 months 5 5.0
5 / 5 Share
Jan. 11, 2024

This app adds a lot of AOV to our stores and with the help of their amazing developer Joul everything is fixed within minutes!

Store Using app Total reviews Average rating
Barekick About 2 hours 3 5.0
5 / 5 Share
Nov. 28, 2023

We’ve been using Navidium for a few months and have had a very positive experience! Easy installation and I don’t have to deal with a third party claim filing middle man. Absolutely worth it!

Store Using app Total reviews Average rating
The Organic Dog Shop 4 months 2 5.0
5 / 5 Share
Nov. 25, 2023

Love Navidium! A great alternative to Route. Would recommend it to anyone trying to increase their AOV.

Store Using app Total reviews Average rating
Dracoslides 9 months 6 4.3
5 / 5 Share
Nov. 21, 2023

Works fantastic! This is the first shipping protection App that I've tried and very happy with the results.

Store Using app Total reviews Average rating
PJ Bold 21 days 1 5.0
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