Navidium Shipping Protection for Shopify

Navidium Shipping Protection

Shipping protection/shipping insurance fee as a cart upsell
Rating
4.7
Feedback
396
Reviews
Chart
#374
Shopify

All reviews

5 / 5 Share
Aug. 1, 2023

Navidium is a game-changer. The setup process was incredibly smooth, and it's great that we get to choose policies tailored to our company. The app also gives our customers a seamless experience, allowing them to file claims and contact customer support through one place. Unlike Route, which required our customers to use their dashboard. Overall, we are happy with Navidium and highly recommend it for any Shopify store.

Store Using app Total reviews Average rating
makesy® 27 days 7 5.0
5 / 5 Share
July 31, 2023

At first I was skeptical of what Navidium claimed so we gave it a try. I was quickly turned into a believer. Other apps have tried to solicit me since and their pricing was really attractive, but now I see exactly why because they stand to collect so much in revenues for their bottom line. Why not let those revenues flow directly to us as the merchant. I've also been very impressed with their customer service. I had a few small kinks and they helped me to work them out and I now have Navidium on all of my sites and won't look back.

Store Using app Total reviews Average rating
Deco TV Frames About 1 month 3 3.7
5 / 5 Share
July 31, 2023

We love this app! It is exactly what we've been wanting for our store. We've been able to seamlessly help our customers with refunds/returns/replacements. Unlike some of our previous order protection apps, Navidium has been easier to use and makes the best sense financially, for our business! 10/10 would recommend to EVERY business owner.

Store Using app Total reviews Average rating
Shop Cupcakes and Cashmere 10 months 4 4.8
5 / 5 Share
July 31, 2023

I have been using Naviduim Shipping Protection for a while now, and I must say it's a great app. It provides an added layer of security and peace of mind when shipping my valuable items. Here are a few reasons why I highly recommend this app: Easy to Use: The app has a user-friendly interface, making it simple to navigate and understand. Setting up the protection for my shipments was a breeze. Comprehensive Coverage: Naviduim Shipping Protection offers a wide range of coverage options, ensuring that my packages are protected from loss, theft, or damages during transit. It's comforting to know that my items are safeguarded. Prompt Customer Support: Whenever I had a query or needed assistance, the customer support team was quick to respond and provided helpful solutions. Their excellent service enhanced my overall experience. Competitive Pricing: The pricing for the protection plans is reasonable and competitive compared to other similar services in the market. It's a cost-effective way to ensure the safety of my packages. Overall, I am extremely satisfied with Naviduim Shipping Protection. It has simplified the shipping process and given me peace of mind. If you are looking for reliable shipping protection, I highly recommend giving this app a try. Remember to personalize your review based on your own experiences with the app.

Store Using app Total reviews Average rating
hempified 4 months 3 5.0
5 / 5 Share
July 31, 2023

Excellent app, works great and integration was smooth. The support team is extremely responsive and fast at resolving any potential issues brought forward to them.. highly recommend this over the other similar apps.

Store Using app Total reviews Average rating
Monthli 12 months 1 5.0
5 / 5 Share
July 26, 2023

Navidium has been great! The model of shipping protection by the company rather than a 3rd party insurer makes a lot of sense, and the team at Navidium helped us install and customize our app completely so we can provide the best customer experience possible. They're a must-add to any store!

Store Using app Total reviews Average rating
EarthHero 4 months 2 5.0
5 / 5 Share
July 25, 2023

It's a great app! Gives you peace of mind during these crazy days of lost and stolen packages! I would choose this over many of the other apps.

Store Using app Total reviews Average rating
Olive & Basket 9 months 5 5.0
5 / 5 Share
July 24, 2023

Great app, a really helpful team, and a hands-on founder. A must-have for all shopify merchants. Would highly recommend!

Store Using app Total reviews Average rating
JAKI 26 days 13 5.0
5 / 5 Share
July 24, 2023

This is a great app and company, much more honest and supportive than Route. Highly recommend this company rather than Route, we dealt with both.

Store Using app Total reviews Average rating
Anabolic Health About 2 months 12 4.7
5 / 5 Share
July 22, 2023

Phenomenal app. We couldn't be happier. Navidium has allowed us to give our customers the service they deserve by actually approving claims, unlike other protection apps we have used. Our customers are satisfied and so are we!

Store Using app Total reviews Average rating
Mermaid Straw 6 months 11 5.0
5 / 5 Share
June 21, 2025

Navidium Shipping Protection has truly been a game-changer for our business. This remarkable service has not only saved us countless headaches but has significantly offset our shipping costs when we've had to reship packages. Their proactive approach to identifying potential shipping issues before they escalate is commendable, and their customer support team has consistently provided exceptional assistance. We cannot help but wholeheartedly recommend Navidium to fellow business owners; it has become an indispensable asset that streamlines our shipping process and instills confidence in our operations. With Navidium, you'll gain peace of mind and remarkable cost savings, making it an absolute must-have for anyone involved in shipping.

Store Using app Total reviews Average rating
Snyder Performance Engineering Over 2 years 8 4.8
5 / 5 Share
July 21, 2023

This is the first shipping protection app that has worked for us! It is an easy way to add protection for our customers.

Store Using app Total reviews Average rating
Oak Barn Beef 2 months 3 3.7
5 / 5 Share
July 20, 2023

Really appreciate the simplicity and revenue saving model of this app!!! It helps us keep money in our pocket instead of paying money to insurance apps

Store Using app Total reviews Average rating
Sunflower Motherhood 5 months 6 5.0
5 / 5 Share
July 20, 2023

Great app for the small business. No third parties needed to manage insurance process. The Navidium team was very quick helping to install an app. I highly recommend it to every Shopify store owner.

Store Using app Total reviews Average rating
Lavinia Lingerie About 1 year 15 5.0
5 / 5 Share
July 19, 2023

Navidium has been great for us, would definitely recommend. Setup was quick and painless, the platform provides the data we need to see as merchants, and they've been so responsive to our requests. Great app!!

Store Using app Total reviews Average rating
ZUGU About 1 month 2 5.0
5 / 5 Share
July 19, 2023

The team at Navidium have been stellar. Despite being on the trial I received white glove service from the get-go. Customers are loving the feeling of extra protection and the increased service level that they can now opt in to. Small team, great service, and so far a great response from our customers.

Store Using app Total reviews Average rating
diyAudio Store About 1 month 2 5.0
5 / 5 Share
June 8, 2026

Lots of great updates! Made a suggestion to make work flow easier and they added it a week later!

Store Using app Total reviews Average rating
Tactical Development Almost 3 years 3 5.0
5 / 5 Share
July 19, 2023

Perfect addition to our small business. Great way to gain control over claims. Our customers have peace of mind and can resolve any issues directly with us instead of being tortured by an insurance company. And Navidium has very responsive customer service. Very pleased A+

Store Using app Total reviews Average rating
WURMgroup 5 months 1 5.0
5 / 5 Share
July 19, 2023

I have been looking for a product like this for months and happen to stumble on Navidium. I have used others and felt this application and its supported staff had our best interest. Keep up the great work.

Store Using app Total reviews Average rating
Stick2Hope 2 months 10 5.0
5 / 5 Share
July 19, 2023

Navidium Shipping Protection is a great app and so much better than Route, in my opinion. It puts the power back into the seller's hands to provide customers with excellent service and 100% claim approval. With Route, our claim approval was under 25% with many mad customers. Route is not a good service; Navidium is fantastic.

Store Using app Total reviews Average rating
UltraPoi 6 months 3 5.0
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