All reviews

Rating Breakdown

  • 5
    73% (8 ratings)
  • 4
    18% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    9% (1 ratings)

Reviews with Text

  • 64% (7)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 10, 2025

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Wow, thanks so much for the 5 stars — we really appreciate you taking the time to leave such a kind review! 🙏 We’re glad to hear everything’s going smoothly with the app. Our team is always working to make sure you not only get a useful tool, but also a support experience you can count on anytime. If anything ever comes up — big or small — just give us a shout. We're always here to make things easier for you and your store. Thanks again for trusting NestScale! — Chloé 💛

5 / 5 Share

May 30, 2024

Today, I tried using the NS Instagram Feed & TikTok app, and it worked great. Although I encountered some issues, Lily's support was very prompt and quickly resolved my problems.

Store

Ailsas

Using app

About 4 hours

Total reviews

9

Average rating

5.0

Developer Reply

Hi, Thank you for trying out the NS Instagram Feed & TikTok app and sharing your experience with us! We’re so glad to hear that the app worked great for you. While it’s unfortunate you encountered some issues, it’s wonderful to know that Lily was able to assist you promptly and resolve them quickly. If you have any further questions or need help in the future, please don’t hesitate to reach out. We’re here to ensure you continue to have a smooth experience with the app. Thanks again for your feedback! Best regards, Chloé - Customer Success Manager @NestScale

5 / 5 Share

May 28, 2024

Finally a good social feed app, PLUS ITS FREE ... and they have the best customer service!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you for trying out the NS Instagram Feed & TikTok app and sharing your experience with us! We’re so glad to hear that the app worked great for you. While it’s unfortunate you encountered some issues, it’s wonderful to know that Lily was able to assist you promptly and resolve them quickly. If you have any further questions or need help in the future, please don’t hesitate to reach out. We’re here to ensure you continue to have a smooth experience with the app. Thanks again for your feedback! Best regards, Chloé - Customer Success Manager @NestScale

5 / 5 Share

May 23, 2024

I've been using this Instagram & TikTok feed app for my Shopify store, and it's fantastic, especially considering it's free. The best part is the customer service – they're incredibly helpful and reply quickly. A special shoutout to Chloe, who assisted me even when I needed her to do double work. Her support made the experience seamless. Highly recommended!

Store

Ouson

Using app

About 2 hours

Total reviews

9

Average rating

5.0

Developer Reply

Dear customer, Thank you so much for your kind words! We're thrilled to hear that you find the Instagram & TikTok feed app fantastic and that our customer service has been helpful. I'm especially glad to know that I could assist you effectively. Your feedback means a lot to us and motivates us to keep providing the best support possible. If you need any further assistance, please don't hesitate to reach out. Thanks again for your recommendation! Regards, Chloé - Customer Success Manager @NestScale

5 / 5 Share

Feb. 23, 2024

Using app

About 17 hours

Total reviews

3

Average rating

5.0

Developer Reply

Dear customer, Thank you so much for your 5-star rating! We truly appreciate your support and hope you continue to enjoy using our app. If you ever have any questions or need assistance in the future, feel free to reach out. Regards, Chloé - Customer Success Manager @NestScale

5 / 5 Share

Dec. 28, 2023

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

A simple yet powerful 5-star rating! Your support means a lot to us. If you ever want to share specific feedback or have any questions, feel free to reach out. Thank you for choosing our app! Regards, Chloé - Customer Success Manager

4 / 5 Share

Nov. 10, 2023

Just installed the app, waiting to see how it will work however had some issues with installation and the team were very helpful in trying to get things fixed for me. So service wise pretty good.

Using app

1 day

Total reviews

8

Average rating

4.9

Developer Reply

Hi there, Glad to hear you've installed the app! It's great to know that despite facing some installation issues, our team was there to assist you promptly. We're committed to ensuring everything runs smoothly for you, and we're here to support you every step of the way. If you have any further questions or need assistance, feel free to reach out. Thanks for allowing us to help! Regards, Chloé - Customer Success Manager

1 / 5 Share

Sept. 19, 2023

Using app

About 7 hours

Total reviews

1

Average rating

1.0

Developer Reply

Dear customer, We're truly sorry to hear about your negative experience with our app. We take your feedback seriously and want to make things right. Please accept our sincere apologies for any inconvenience you've encountered. We'd like to learn more about the issues you faced so that we can address them promptly. If you could provide more details or contact our customer support team at [email protected], we'll do our best to resolve your problems as quickly as possible. Your feedback is invaluable to us, and we are committed to improving our app to ensure a better experience for all our users. We hope you'll give us another chance in the future to demonstrate our dedication to your satisfaction. Thank you for bringing this to our attention, and we look forward to assisting you further. Sincerely, Chloé - Customer Success Manager @ NestScale

4 / 5 Share

July 28, 2023

Had a rocky start with this application, it took some time for it to be properly set up for our theme by support, but eventually got there and it works great with good functionality! Keep up the good work.

Using app

About 1 month

Total reviews

27

Average rating

4.9

Developer Reply

Dear customer, I'm sorry for the inconvenience you faced with our app. As the Customer Success Manager, I take your feedback seriously. Our team is already working on resolving the glitches and compatibility issues with your theme. We understand the frustration you had with our support process, and we'll make sure to access your theme code securely moving forward. Your patience is appreciated, and we are committed to quickly resolving the issues. If you decide to give us another chance, I'll personally oversee the progress and keep you updated. Feel free to contact me directly at [email protected] for any further concerns. Best regards, Chloe Customer Success Manager @NestScale

5 / 5 Share

June 21, 2023

Great customization options. amazing that it is a free app. Very impressed, love it, no problems with installation.

Store

Twilla

Using app

About 8 hours

Total reviews

4

Average rating

5.0

Developer Reply

Dear customer, Thank you for the positive feedback! We're thrilled to hear that you love our app and are impressed with the customization options. It's great to know that you had no problems with the installation. If you need any assistance in the future, feel free to reach out via email [email protected]. We're here to help. Thank you for choosing our app and sharing your experience. Best regards, Chloe NestScale Customer Success Manager

5 / 5 Share

May 8, 2023

Great customer service! They were very fast to respond and solve my issues with speed and did the fixes I needed

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Youssef, Thank you so much for putting the effort into using our product. You don't know how much it means to us having read your review. I hope the NestWidget shoppable TikTok feed will bring you value in the years to come. Thank you once again for choosing us! Have a great day ahead! Regards, Chloé