NS Shoppable Videos & UGC Feed
Shoppable videos, Instagram feeds, TikTok feeds to drive sales
Rating
4.8
feedback
30
chart
#1,917
All reviews
Rating Breakdown
Oct. 9, 2024
I've been using this Instagram & TikTok feed app for my Shopify store, and it's fantastic, especially considering it's free.Lily's support was very prompt and quickly resolved my problems.
Sept. 26, 2024
Hello everyone. The team that developed this app is great. This app is just a godsend for websites!!! Thank you very much. The main thing is that everything works great and simple.
Hi, Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the app and that it’s been a helpful addition to your website. Our team works hard to make sure everything runs smoothly and stays simple for our users. If you ever need anything further, don’t hesitate to reach out! Thanks again for your support! Best regards, Chloé - Customer Success Manager @NestScale
May 30, 2024
Today, I tried using the NS Instagram Feed & TikTok app, and it worked great. Although I encountered some issues, Lily's support was very prompt and quickly resolved my problems.
May 30, 2024
Feasible to use.
Hi, Thank you for your feedback! We're glad to hear you find the app feasible to use. If there’s anything we can do to improve your experience further or any features you’d like to see, please don’t hesitate to let us know. We're always here to help! Best regards, Chloé - Customer Success Manager @NestScale
May 28, 2024
Finally a good social feed app, PLUS ITS FREE ... and they have the best customer service!
May 28, 2024
I'm very happy with the app. Easy to use and straightforward. Had some issues with video play on my store but Rachel swiftly assisted me to resolve the issues. Now everything is smooth. Thanks team
Dear customer, Thank you so much for your feedback! We're delighted to hear that you're happy with the app and find it easy to use. We're glad Rachel could swiftly resolve the video play issues for you, ensuring everything runs smoothly. Your satisfaction is our priority. If you need any further assistance, feel free to reach out. Thanks again for your support! Cheers, Chloé - Customer Success Manager @NestScale
May 23, 2024
I've been using this Instagram & TikTok feed app for my Shopify store, and it's fantastic, especially considering it's free. The best part is the customer service – they're incredibly helpful and reply quickly. A special shoutout to Chloe, who assisted me even when I needed her to do double work. Her support made the experience seamless. Highly recommended!
Dear customer, Thank you so much for your kind words! We're thrilled to hear that you find the Instagram & TikTok feed app fantastic and that our customer service has been helpful. I'm especially glad to know that I could assist you effectively. Your feedback means a lot to us and motivates us to keep providing the best support possible. If you need any further assistance, please don't hesitate to reach out. Thanks again for your recommendation! Regards, Chloé - Customer Success Manager @NestScale
Feb. 23, 2024
Dear customer, Thank you so much for your 5-star rating! We truly appreciate your support and hope you continue to enjoy using our app. If you ever have any questions or need assistance in the future, feel free to reach out. Regards, Chloé - Customer Success Manager @NestScale
Feb. 12, 2024
Thank you Rachel for being so professional. I truly appreciate the services you rendered to me.
Dear customer, Thank you so much for your kind words! We're thrilled to hear that Rachel provided you with professional and exceptional service. She's truly an asset to our team, and we'll be sure to pass along your appreciation to her. If there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your experience with us remains top-notch! Warm Regards, Chloé - Customer Success Manager @NestScale
Jan. 17, 2024
This app is amazing. Very easy to setup. It cannot only help you grow sales, but can help you grow your social media accounts as well. We connected our Tiktok Account recently. Hoping to achieve better results. Definitely recommended app.
Hi there, Thank you so much for your wonderful feedback! We're thrilled to hear that you find our app amazing and easy to set up. It's fantastic to know that it's not only boosting your sales but also helping with the growth of your social media accounts. Your recommendation means a lot to us, and we truly appreciate your support. If you ever have any questions or need assistance with anything, please don't hesitate to reach out. We're here to help! Thanks again for choosing our app, and we look forward to continuing to serve you. Best regards, Chloé @NestScale
Jan. 4, 2024
Kevin gave amazing support. I am very thankful. Also it is noteworthy that this app is for free and offers many features that cost money every month with other apps.
Hi customer, Kevin sends his virtual high-fives your way! 🙌 Thanks a bunch for your kind words! We're thrilled to hear that you found our support amazing. And hey, we're all about spreading gratitude, so thank you for being an awesome user! And yes, we love that you've noticed the perks – our app is indeed free and loaded with features that usually come with a hefty price tag elsewhere. If you ever have more questions or just want to chat, we're here for you! Cheers to great experiences and savvy choices! 🌟😊 Chloé - Customer Success Manager @NestScale
Dec. 28, 2023
A simple yet powerful 5-star rating! Your support means a lot to us. If you ever want to share specific feedback or have any questions, feel free to reach out. Thank you for choosing our app! Regards, Chloé - Customer Success Manager
Nov. 10, 2023
Just installed the app, waiting to see how it will work however had some issues with installation and the team were very helpful in trying to get things fixed for me. So service wise pretty good.
Hi there, Glad to hear you've installed the app! It's great to know that despite facing some installation issues, our team was there to assist you promptly. We're committed to ensuring everything runs smoothly for you, and we're here to support you every step of the way. If you have any further questions or need assistance, feel free to reach out. Thanks for allowing us to help! Regards, Chloé - Customer Success Manager
Sept. 29, 2023
super
Dear valued customer, You're very welcome! We're delighted we could assist you in resolving your case. If you ever have more questions or need further assistance, please don't hesitate to reach out. Have a fantastic day! Regards, Chloé - Customer Success Manager @NestScale
Sept. 19, 2023
Dear customer, We're truly sorry to hear about your negative experience with our app. We take your feedback seriously and want to make things right. Please accept our sincere apologies for any inconvenience you've encountered. We'd like to learn more about the issues you faced so that we can address them promptly. If you could provide more details or contact our customer support team at [email protected], we'll do our best to resolve your problems as quickly as possible. Your feedback is invaluable to us, and we are committed to improving our app to ensure a better experience for all our users. We hope you'll give us another chance in the future to demonstrate our dedication to your satisfaction. Thank you for bringing this to our attention, and we look forward to assisting you further. Sincerely, Chloé - Customer Success Manager @ NestScale
Sept. 6, 2023
Thank you for this wonderful app. It's significantly improved my sales, and the server support has been exceptionally patient and helpful
Dear valued customer, You're very welcome! We're delighted to hear that our app has made a significant impact on your sales. Our support team is here to assist you whenever you need it, and we truly appreciate your kind words. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help you succeed! Regards, Chloé - Customer Success Manager @ NestScale
Aug. 7, 2023
Amazing app Would recommend if you’re looking to advertise on tiktok.
Hi customer, Thank you for your positive feedback! We're thrilled to hear that you're enjoying our app. If you have any questions or need further assistance with your TikTok advertising endeavors, please don't hesitate to reach out. We greatly appreciate your recommendation! Regards, Chloé @ NestScale
July 28, 2023
Had a rocky start with this application, it took some time for it to be properly set up for our theme by support, but eventually got there and it works great with good functionality! Keep up the good work.
Dear customer, I'm sorry for the inconvenience you faced with our app. As the Customer Success Manager, I take your feedback seriously. Our team is already working on resolving the glitches and compatibility issues with your theme. We understand the frustration you had with our support process, and we'll make sure to access your theme code securely moving forward. Your patience is appreciated, and we are committed to quickly resolving the issues. If you decide to give us another chance, I'll personally oversee the progress and keep you updated. Feel free to contact me directly at [email protected] for any further concerns. Best regards, Chloe Customer Success Manager @NestScale
June 21, 2023
Great customization options. amazing that it is a free app. Very impressed, love it, no problems with installation.
Dear customer, Thank you for the positive feedback! We're thrilled to hear that you love our app and are impressed with the customization options. It's great to know that you had no problems with the installation. If you need any assistance in the future, feel free to reach out via email [email protected]. We're here to help. Thank you for choosing our app and sharing your experience. Best regards, Chloe NestScale Customer Success Manager
June 6, 2023
I was looking for the Tiktok integration for my store and after looking around, I found this app which really does my work in a short time. The support team is amazing and special shout out to Jenny, who helps all my queries in a quick time and ready to assist at every possible things. Keep up the good work team :)
Hi, Thank you so much for taking the time to leave us a review. It means a lot to Jenny and the whole team and we will do our best to deserve your trust. Please do not hesitate to contact us via live chat or email [email protected] if we can be of any further assistance. Also, please feel free to send any other feedback that you do have - we would love to hear from you! Regards, Chloé