All reviews

Rating Breakdown

  • 5
    90% (27 ratings)
  • 4
    7% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 9, 2024

I've been using this Instagram & TikTok feed app for my Shopify store, and it's fantastic, especially considering it's free.Lily's support was very prompt and quickly resolved my problems.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 26, 2024

Hello everyone. The team that developed this app is great. This app is just a godsend for websites!!! Thank you very much. The main thing is that everything works great and simple.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the app and that it’s been a helpful addition to your website. Our team works hard to make sure everything runs smoothly and stays simple for our users. If you ever need anything further, don’t hesitate to reach out! Thanks again for your support! Best regards, Chloé - Customer Success Manager @NestScale

5 / 5 Share

May 30, 2024

Today, I tried using the NS Instagram Feed & TikTok app, and it worked great. Although I encountered some issues, Lily's support was very prompt and quickly resolved my problems.

Store

Ailsas

Using app

About 4 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

May 30, 2024

Feasible to use.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for your feedback! We're glad to hear you find the app feasible to use. If there’s anything we can do to improve your experience further or any features you’d like to see, please don’t hesitate to let us know. We're always here to help! Best regards, Chloé - Customer Success Manager @NestScale

5 / 5 Share

May 28, 2024

Finally a good social feed app, PLUS ITS FREE ... and they have the best customer service!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

May 28, 2024

I'm very happy with the app. Easy to use and straightforward. Had some issues with video play on my store but Rachel swiftly assisted me to resolve the issues. Now everything is smooth. Thanks team

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Dear customer, Thank you so much for your feedback! We're delighted to hear that you're happy with the app and find it easy to use. We're glad Rachel could swiftly resolve the video play issues for you, ensuring everything runs smoothly. Your satisfaction is our priority. If you need any further assistance, feel free to reach out. Thanks again for your support! Cheers, Chloé - Customer Success Manager @NestScale

5 / 5 Share

May 23, 2024

I've been using this Instagram & TikTok feed app for my Shopify store, and it's fantastic, especially considering it's free. The best part is the customer service – they're incredibly helpful and reply quickly. A special shoutout to Chloe, who assisted me even when I needed her to do double work. Her support made the experience seamless. Highly recommended!

Store

Ouson

Using app

About 2 hours

Total reviews

7

Average rating

5.0

Developer Reply

Dear customer, Thank you so much for your kind words! We're thrilled to hear that you find the Instagram & TikTok feed app fantastic and that our customer service has been helpful. I'm especially glad to know that I could assist you effectively. Your feedback means a lot to us and motivates us to keep providing the best support possible. If you need any further assistance, please don't hesitate to reach out. Thanks again for your recommendation! Regards, Chloé - Customer Success Manager @NestScale

5 / 5 Share

Feb. 23, 2024

Using app

About 17 hours

Total reviews

3

Average rating

5.0

Developer Reply

Dear customer, Thank you so much for your 5-star rating! We truly appreciate your support and hope you continue to enjoy using our app. If you ever have any questions or need assistance in the future, feel free to reach out. Regards, Chloé - Customer Success Manager @NestScale

5 / 5 Share

Feb. 12, 2024

Thank you Rachel for being so professional. I truly appreciate the services you rendered to me.

Using app

16 days

Total reviews

8

Average rating

5.0

Developer Reply

Dear customer, Thank you so much for your kind words! We're thrilled to hear that Rachel provided you with professional and exceptional service. She's truly an asset to our team, and we'll be sure to pass along your appreciation to her. If there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your experience with us remains top-notch! Warm Regards, Chloé - Customer Success Manager @NestScale

5 / 5 Share

Jan. 17, 2024

This app is amazing. Very easy to setup. It cannot only help you grow sales, but can help you grow your social media accounts as well. We connected our Tiktok Account recently. Hoping to achieve better results. Definitely recommended app.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your wonderful feedback! We're thrilled to hear that you find our app amazing and easy to set up. It's fantastic to know that it's not only boosting your sales but also helping with the growth of your social media accounts. Your recommendation means a lot to us, and we truly appreciate your support. If you ever have any questions or need assistance with anything, please don't hesitate to reach out. We're here to help! Thanks again for choosing our app, and we look forward to continuing to serve you. Best regards, Chloé @NestScale

5 / 5 Share

Jan. 4, 2024

Kevin gave amazing support. I am very thankful. Also it is noteworthy that this app is for free and offers many features that cost money every month with other apps.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi customer, Kevin sends his virtual high-fives your way! 🙌 Thanks a bunch for your kind words! We're thrilled to hear that you found our support amazing. And hey, we're all about spreading gratitude, so thank you for being an awesome user! And yes, we love that you've noticed the perks – our app is indeed free and loaded with features that usually come with a hefty price tag elsewhere. If you ever have more questions or just want to chat, we're here for you! Cheers to great experiences and savvy choices! 🌟😊 Chloé - Customer Success Manager @NestScale

5 / 5 Share

Dec. 28, 2023

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

A simple yet powerful 5-star rating! Your support means a lot to us. If you ever want to share specific feedback or have any questions, feel free to reach out. Thank you for choosing our app! Regards, Chloé - Customer Success Manager

4 / 5 Share

Nov. 10, 2023

Just installed the app, waiting to see how it will work however had some issues with installation and the team were very helpful in trying to get things fixed for me. So service wise pretty good.

Using app

1 day

Total reviews

6

Average rating

4.8

Developer Reply

Hi there, Glad to hear you've installed the app! It's great to know that despite facing some installation issues, our team was there to assist you promptly. We're committed to ensuring everything runs smoothly for you, and we're here to support you every step of the way. If you have any further questions or need assistance, feel free to reach out. Thanks for allowing us to help! Regards, Chloé - Customer Success Manager

5 / 5 Share

Sept. 29, 2023

super

Store

ECUHARD

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Dear valued customer, You're very welcome! We're delighted we could assist you in resolving your case. If you ever have more questions or need further assistance, please don't hesitate to reach out. Have a fantastic day! Regards, Chloé - Customer Success Manager @NestScale

1 / 5 Share

Sept. 19, 2023

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Dear customer, We're truly sorry to hear about your negative experience with our app. We take your feedback seriously and want to make things right. Please accept our sincere apologies for any inconvenience you've encountered. We'd like to learn more about the issues you faced so that we can address them promptly. If you could provide more details or contact our customer support team at [email protected], we'll do our best to resolve your problems as quickly as possible. Your feedback is invaluable to us, and we are committed to improving our app to ensure a better experience for all our users. We hope you'll give us another chance in the future to demonstrate our dedication to your satisfaction. Thank you for bringing this to our attention, and we look forward to assisting you further. Sincerely, Chloé - Customer Success Manager @ NestScale

5 / 5 Share

Sept. 6, 2023

Thank you for this wonderful app. It's significantly improved my sales, and the server support has been exceptionally patient and helpful

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Dear valued customer, You're very welcome! We're delighted to hear that our app has made a significant impact on your sales. Our support team is here to assist you whenever you need it, and we truly appreciate your kind words. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help you succeed! Regards, Chloé - Customer Success Manager @ NestScale

5 / 5 Share

Aug. 7, 2023

Amazing app Would recommend if you’re looking to advertise on tiktok.

Store

Xiofiy

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi customer, Thank you for your positive feedback! We're thrilled to hear that you're enjoying our app. If you have any questions or need further assistance with your TikTok advertising endeavors, please don't hesitate to reach out. We greatly appreciate your recommendation! Regards, Chloé @ NestScale

4 / 5 Share

July 28, 2023

Had a rocky start with this application, it took some time for it to be properly set up for our theme by support, but eventually got there and it works great with good functionality! Keep up the good work.

Using app

About 1 month

Total reviews

23

Average rating

4.9

Developer Reply

Dear customer, I'm sorry for the inconvenience you faced with our app. As the Customer Success Manager, I take your feedback seriously. Our team is already working on resolving the glitches and compatibility issues with your theme. We understand the frustration you had with our support process, and we'll make sure to access your theme code securely moving forward. Your patience is appreciated, and we are committed to quickly resolving the issues. If you decide to give us another chance, I'll personally oversee the progress and keep you updated. Feel free to contact me directly at [email protected] for any further concerns. Best regards, Chloe Customer Success Manager @NestScale

5 / 5 Share

June 21, 2023

Great customization options. amazing that it is a free app. Very impressed, love it, no problems with installation.

Store

Twilla

Using app

5 days

Total reviews

4

Average rating

5.0

Developer Reply

Dear customer, Thank you for the positive feedback! We're thrilled to hear that you love our app and are impressed with the customization options. It's great to know that you had no problems with the installation. If you need any assistance in the future, feel free to reach out via email [email protected]. We're here to help. Thank you for choosing our app and sharing your experience. Best regards, Chloe NestScale Customer Success Manager

5 / 5 Share

June 6, 2023

I was looking for the Tiktok integration for my store and after looking around, I found this app which really does my work in a short time. The support team is amazing and special shout out to Jenny, who helps all my queries in a quick time and ready to assist at every possible things. Keep up the good work team :)

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for taking the time to leave us a review. It means a lot to Jenny and the whole team and we will do our best to deserve your trust. Please do not hesitate to contact us via live chat or email [email protected] if we can be of any further assistance. Also, please feel free to send any other feedback that you do have - we would love to hear from you! Regards, Chloé