NimbusPost‑ eCommerce Shipping
Trusted by growing D2C brands for eCommerce Shipping Solutions
Rating
3.6
feedback
63
chart
#870
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
0%
-
Less than a month
5%
-
Less than a year
68%
-
More than a year
14%
Reviews Summary
NimbusPost has received mostly positive reviews for its lightning-fast shipping, great rates, seamless integration, and user-friendly platform. Customers appreciate the reliable delivery timelines, smooth communication, and responsive support team. Special mentions were made for specific account managers like Neeraj Joshi, Deepika Tiwari, and Aastha Ma'am for their exceptional support. However, there were some negative reviews highlighting issues such as weight discrepancies, unresponsive customer service, and delayed COD payments. Overall, NimbusPost is recommended for businesses looking for efficient logistics solutions with competitive rates and reliable service.
Highlights
All reviews
Feb. 18, 2026
We’ve been using NimbusPost since Sept ’25, and honestly the main reason we’ve stayed is our account manager, Sakshi Tripathi. Logistics always has daily issues… stuck shipments, RTO risks, follow-ups. Earlier this used to take a lot of our time. Sakshi actually takes ownership, is always available, calls back with updates, and does strict AWB follow-ups. We’ve seen a clear drop in RTOs because of this. We’ve tried Shiprocket and Delhivery before, but NimbusPost has worked better for us mainly because of the account management. Highly recommended.
Feb. 17, 2026
Absolutely horrible experience. I strongly warn every online seller to stay away from this company. Their customer support is clearly trained to avoid giving claims. When my parcel was lost in transit, instead of helping, they kept asking for endless proofs. Every time I submitted what they asked, they demanded something new. If all documents were provided, they would say it’s “not clear.” If I sent a video, they would say it’s “shaky.” If I asked to send it on WhatsApp for better clarity, they refused and forced everything through email. Even after giving every single proof, they started asking for the delivery person’s number. The moment I shared it, they simply marked the ticket as “resolved” — without resolving anything! Their entire strategy seems to be delaying customers until the claim deadline passes, and then closing the case saying “time has crossed.” This is completely unethical. I have lost ₹5,000 because of their irresponsible and manipulative process. This is not just bad service — this feels like a scam. Online business owners, please be very careful before trusting them. [email protected], Velan Store
Hi, we truly apologize for the inconvenience caused. Your experience matters to us, and we’re committed to making this right. Please share your concern at [email protected], and our team will prioritize resolving it at the earliest. Thank you for your patience.-AT
Nov. 18, 2025
Hamptons brand loves Nimbuspost for Lightning-fast shipping, great rates, and seamless integration. Special shoutout to our KAM Neeraj Joshi for his exceptional, proactive support – always quick to help! Highly recommend!
Oct. 9, 2025
I’ve had a great experience working with this logistics company! Their delivery timelines are reliable, communication is smooth, and the support team is always quick to respond and resolve queries. They’ve really helped streamline my shipping process and improve customer satisfaction. Highly recommended for anyone looking for consistent and professional logistics service Special Thanks to miss isha keme for co-ordinating !
Oct. 6, 2025
Answering Nimbuspost to below reply : I have already dropped email many times since last month ,not sure what team is doing. SCAM SCAM SCAM ALERT@ VERY BIG RISK TO BUSINESS.READ THE COMMENTS FROM PEOPLE ON INSTAGRAM ALSO.MANY PEOPLE ARE SUFFERING DUE TO THIS. Never ever use this platform. Nimbuspost is very Big Scam in India. They will raise weight discrepancy for Amazon and hold your amount.This is the only platform in india that raise weight discrepancy for Amazon. Also ,they will hold your money saying weight discrepancy is coming in future. Than in future they will show fake discrepancies from Amazon and use your amount for another 10-15 days.Note:Amazon never raises weight discrepancies in india Beware of Nimbuspost! SCAM SCAM SCAM ALERT@ Answering Nimbuspost to below reply : I have already dropped email many times since last month ,not sure what team is doing.
Hi,we truly apologize for the inconvenience caused to you we will make things right for you so requesting you to please share a mail to our mail [email protected] so that we could resolve your issue at the earliest.-AT
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