Nimbuspost
Bring down ecommerce logistics expenses and boost your margin
Rating
2.4
feedback
32
chart
#921
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
16%
-
Less than a day
0%
-
Less than a month
22%
-
Less than a year
119%
-
More than a year
9%
Reviews Summary
NimbusPost has received mixed reviews from users. Positive aspects include user-friendly features, helpful account managers, efficient support, competitive shipping rates, and a simplified dashboard. However, negative feedback revolves around weight discrepancies, issues with overcharging, RTO problems, lack of support, and allegations of fraudulent practices. Some users have had a positive experience with NimbusPost, while others have faced significant challenges and financial losses.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 29, 2025
The worst service you can ever expect from a shipping service provider. Their account managers are just useless and namesake, neither do they give resolutions to your queries nor do they even pick your calls. Mr. Gyan Prakash being our account manager has just been so careless that we have lost money just for his carelessness. So before you plan to use NimbusPost be ready to get the worst service and lose money! All parcels get fake weight discrepancies and they're looting money in this way!
Dear Seller, We’re truly sorry for any inconvenience you’ve experienced, and we want you to know that we’re here to make things right. Your concern has been forwarded to the relevant team, and they’re already working on it with care and urgency. Please rest assured that your satisfaction is very important to us, and we’re doing our best to resolve this as quickly as possible. Thanks again for bringing it to our attention.
April 29, 2025
worst service
Dear Seller , We’re truly sorry for any inconvenience you've faced, and we want to assure you that we’re here to make things right. We’ve passed your concern along to our team for review requesting you to share your contact details so that our team can work on your concern. Your satisfaction is our top priority, and we appreciate your patience
April 24, 2025
Excellent Communication and Services. Been with Nimbus since 3 yr now. Everything is smooth. Even if any minor issues,they get resolved Quick without any complications like in any other aggregators. Have suggested Nimbus to every other Business Owners as well. Truly Hassel free trusted partner
Hi, thank you so much for your kind words. We’re really grateful for the trust you’ve placed in NimbusPost, and it means a lot to us that we’ve met your expectations. We look forward to continuing our partnership and being your go-to logistics provider.
April 23, 2025
Pathetic service. Totally courier supportive. They have draconian requirements from sellers. But total blindfold towards couriers services. Sellers have 48 hrs to respond. Couriers are given 2 weeks to reply. I have lost patience with 100s of escalations. This despite using their service for 2+ years and giving them decent revenue for a small organization of our size. I have moved on. Hope you guys start thinking from small biz perspective.
Dear Seller , We’re truly sorry for any inconvenience you've faced, and we want to assure you that we’re here to make things right. We’ve passed your concern along to our team for review and also our team is working on your concern. Your satisfaction is our top priority, and we appreciate your patience
March 19, 2025
Nimbus post panel found very user friendly and a step head of the market standards. Which is not limited to tracking and tracing, wallets, number of PIN codes covering in India. Also realtime shipment status. Despite of all above there is a major draw back regarding weight lift charges claim without any supporting evidence from Nimbus Post. When over lift charges claim by Nimbus post they have to produce the evidence of over weight asper industry standard. However, Nimbus post demands photo evidence showing weight on shipper's scale and measurement. Identify with label. If there is a discrepancy from shipper's scale proof of evidence for over weight needs to produce by Nimbus post.
Hi, thank you for your thoughtful words. We are honored to have met your expectations and are truly grateful for the confidence you’ve placed in NimbusPost. Your trust means a great deal to us, as on the part of weight issue the concern is being addressed we'll make things right for you.
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