Nimbuspost for Shopify

Nimbuspost

Bring down ecommerce logistics expenses and boost your margin

View on App Store

Rating

2.2

feedback

43

Reviews

chart

#834

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    0%
  • Less than a month
    7%
  • Less than a year
    84%
  • More than a year
    5%

Reviews Summary

The reviews for the NimbusPost app are overwhelmingly negative, with users expressing frustration over poor support, weight discrepancies, fraudulent practices, and unprofessional behavior. Many users reported issues with shipments, delays, and lack of resolution from the support team. The app is criticized for charging extra fees, not accepting valid evidence for weight disputes, and causing financial losses to small businesses. On the positive side, a few users mentioned satisfactory experiences with customer support, competitive rates, and efficient delivery services. However, the negative reviews far outweigh the positive ones, highlighting significant concerns and dissatisfaction with the app's performance and service quality.

Highlights

Poor support and unprofessional behavior
Weight discrepancies and fraudulent practices
Charging extra fees and causing financial losses
Issues with shipments, delays, and lack of resolution
Satisfactory experiences with customer support, competitive rates, and efficient delivery services

Rating Breakdown

  • 5
    51% (22 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    47% (20 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 14, 2024

Our thriving business has come to stand still because we choose this worst shipping aggregator. SWITCH TO SHIPROCKET THEY'RE FAR BETTER !!! Nimbuspost has Pathetic Service. Following has happened to me in just one month: - Rs. 67,000 blocked on false premises of weight discrepancy !!! - Charged 51Kgs for a 1Kg Parcel !!! - Lost Parcels - Did not deliver parcels to our prepaid customers - Fake Weight Discrepancy - No Support, Nobody Calls you If you're a starting a new business and listened to a youtuber to use this service, even he doesnt use this service so avoid it at all cost. USE SHIPROCKET INSTEAD.

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

Oct. 16, 2024

This is a big fraud company. They are actually thieves in a form of company. Anyone even thinking of onboarding with them kindly please don't do it. They have been just taking money without any valid proof. We will definitely file a complaint against this company. BIG FRAUD❌❌❌❌❌. I would not even give 1 start it is just to submit this I had to.

Store

Peikh

Using app

2 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Oct. 7, 2024

Very rubbish service. Please don't use Nimbuspost instead use your local courier service. They are far better than this fake and fraud company. They will not release your remittance and keep giving you excuses. They have a very unprofessional team. No support on time. They only care about how they can loot your money. Also if you stop sending your orders after some time from nimbuspost then they will hold your remittance and not release it until you start shipping again.

Using app

5 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

Sept. 22, 2024

Dont use this service . Very poor support . Demand bogus picture for false order.

Using app

3 months

Total reviews

10

Average rating

2.0

1 / 5 Share

Aug. 5, 2024

Extremely disappointing services. Almost all shipments faced challenges and support team does not help at all. It became full time job just to follow up with them, and they'll never revert on the actions they take. Pickups, deliveries, weight mismatches, all became nightmare with this team.

Store

Adorna

Using app

4 months

Total reviews

3

Average rating

3.7

All reviews

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