NimbusPost‑ eCommerce Shipping
Trusted by growing D2C brands for eCommerce Shipping Solutions
Rating
3.6
feedback
62
chart
#883
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
0%
-
Less than a month
5%
-
Less than a year
69%
-
More than a year
15%
Reviews Summary
NimbusPost has received a mix of positive and negative reviews from ecommerce merchants. Positive aspects highlighted include the exceptional account management provided by individuals like Sakshi Tripathi, Neeraj Joshi, Deepika Tiwari, and others. Users appreciate the quick responses, proactive support, and seamless integration offered by NimbusPost. The platform is praised for its user-friendly interface, competitive shipping rates, reliable delivery timelines, and transparent billing. However, some negative reviews mention issues with customer support, delays in resolving claims, and concerns about unethical practices like holding COD payments without valid reasons. There are also complaints about weight discrepancies and lack of responsiveness from certain account managers.
Highlights
All reviews
Feb. 18, 2026
We’ve been using NimbusPost since Sept ’25, and honestly the main reason we’ve stayed is our account manager, Sakshi Tripathi. Logistics always has daily issues… stuck shipments, RTO risks, follow-ups. Earlier this used to take a lot of our time. Sakshi actually takes ownership, is always available, calls back with updates, and does strict AWB follow-ups. We’ve seen a clear drop in RTOs because of this. We’ve tried Shiprocket and Delhivery before, but NimbusPost has worked better for us mainly because of the account management. Highly recommended.
Feb. 17, 2026
Absolutely horrible experience. I strongly warn every online seller to stay away from this company. Their customer support is clearly trained to avoid giving claims. When my parcel was lost in transit, instead of helping, they kept asking for endless proofs. Every time I submitted what they asked, they demanded something new. If all documents were provided, they would say it’s “not clear.” If I sent a video, they would say it’s “shaky.” If I asked to send it on WhatsApp for better clarity, they refused and forced everything through email. Even after giving every single proof, they started asking for the delivery person’s number. The moment I shared it, they simply marked the ticket as “resolved” — without resolving anything! Their entire strategy seems to be delaying customers until the claim deadline passes, and then closing the case saying “time has crossed.” This is completely unethical. I have lost ₹5,000 because of their irresponsible and manipulative process. This is not just bad service — this feels like a scam. Online business owners, please be very careful before trusting them. [email protected], Velan Store
Hi, we truly apologize for the inconvenience caused. Your experience matters to us, and we’re committed to making this right. Please share your concern at [email protected], and our team will prioritize resolving it at the earliest. Thank you for your patience.-AT
Nov. 18, 2025
Hamptons brand loves Nimbuspost for Lightning-fast shipping, great rates, and seamless integration. Special shoutout to our KAM Neeraj Joshi for his exceptional, proactive support – always quick to help! Highly recommend!
Oct. 9, 2025
I’ve had a great experience working with this logistics company! Their delivery timelines are reliable, communication is smooth, and the support team is always quick to respond and resolve queries. They’ve really helped streamline my shipping process and improve customer satisfaction. Highly recommended for anyone looking for consistent and professional logistics service Special Thanks to miss isha keme for co-ordinating !
Oct. 6, 2025
Answering Nimbuspost to below reply : I have already dropped email many times since last month ,not sure what team is doing. SCAM SCAM SCAM ALERT@ VERY BIG RISK TO BUSINESS.READ THE COMMENTS FROM PEOPLE ON INSTAGRAM ALSO.MANY PEOPLE ARE SUFFERING DUE TO THIS. Never ever use this platform. Nimbuspost is very Big Scam in India. They will raise weight discrepancy for Amazon and hold your amount.This is the only platform in india that raise weight discrepancy for Amazon. Also ,they will hold your money saying weight discrepancy is coming in future. Than in future they will show fake discrepancies from Amazon and use your amount for another 10-15 days.Note:Amazon never raises weight discrepancies in india Beware of Nimbuspost! SCAM SCAM SCAM ALERT@ Answering Nimbuspost to below reply : I have already dropped email many times since last month ,not sure what team is doing.
Hi,we truly apologize for the inconvenience caused to you we will make things right for you so requesting you to please share a mail to our mail [email protected] so that we could resolve your issue at the earliest.-AT
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