NimbusPost‑ eCommerce Shipping

I would give them negative Infinity Stars. This is the worst company out there. They even force you to agree to the terms that you dont have the opportunity to even read they give you just one option to accept the T&C buy just giving some high level summary of changes and there is a cross to decline but that doesnot work at all and you cannot move ahead until you AGREE to this unethical company. Disgusting.

Nice service, Using since 3years

We faced repeated issues with shipments getting stuck in RTO, and the way this was handled is honestly unacceptable. When we raised a ticket, we were told that nothing could be done for now because the delivery team’s TAT is around **45 days just to provide an update**. After waiting for over a month, we randomly received a message saying the shipment had been returned to our warehouse. But when we checked, **no such product was ever received**. When we reopened the ticket and reported this, we were given a ridiculous response — that we should have raised the issue within **24 hours of their email**. So let me get this straight: the delivery team can take 45 days just to respond, but the seller — the one actually affected — gets only a 24-hour window to raise a concern? That makes absolutely no sense. This is a **major red flag**. The lack of accountability and the completely unreasonable policies make it very difficult to trust this service. I would strongly advise anyone considering this aggregator to look for alternatives that actually operate with some basic level of logic and fairness.

All the disputes are not acceptable as i have given the dimensions and weight correctly, also they no chance or way for this big difference, all the disputes are raised after many days after delivery, i want proof and refund.. until that good bye for your worst service. E commerce owners never use nimbus post--- full scam , no proper reply, resolution, worst support team.

We’ve been using NimbusPost since Sept ’25, and honestly the main reason we’ve stayed is our account manager, Sakshi Tripathi. Logistics always has daily issues… stuck shipments, RTO risks, follow-ups. Earlier this used to take a lot of our time. Sakshi actually takes ownership, is always available, calls back with updates, and does strict AWB follow-ups. We’ve seen a clear drop in RTOs because of this. We’ve tried Shiprocket and Delhivery before, but NimbusPost has worked better for us mainly because of the account management. Highly recommended.

Hamptons brand loves Nimbuspost for Lightning-fast shipping, great rates, and seamless integration. Special shoutout to our KAM Neeraj Joshi for his exceptional, proactive support – always quick to help! Highly recommend!

I’ve had a great experience working with this logistics company! Their delivery timelines are reliable, communication is smooth, and the support team is always quick to respond and resolve queries. They’ve really helped streamline my shipping process and improve customer satisfaction. Highly recommended for anyone looking for consistent and professional logistics service Special Thanks to miss isha keme for co-ordinating !

Answering Nimbuspost to below reply : I have already dropped email many times since last month ,not sure what team is doing. SCAM SCAM SCAM ALERT@ VERY BIG RISK TO BUSINESS.READ THE COMMENTS FROM PEOPLE ON INSTAGRAM ALSO.MANY PEOPLE ARE SUFFERING DUE TO THIS. Never ever use this platform. Nimbuspost is very Big Scam in India. They will raise weight discrepancy for Amazon and hold your amount.This is the only platform in india that raise weight discrepancy for Amazon. Also ,they will hold your money saying weight discrepancy is coming in future. Than in future they will show fake discrepancies from Amazon and use your amount for another 10-15 days.Note:Amazon never raises weight discrepancies in india Beware of Nimbuspost! SCAM SCAM SCAM ALERT@ Answering Nimbuspost to below reply : I have already dropped email many times since last month ,not sure what team is doing.

I’ve been using NimbusPost for a while and really appreciate the support from my account manager, Deepika. She always responds quickly, solves issues fast, and guides me well on using the platform. Because of her help, my shipping has become smooth and hassle-free. Highly recommend NimbusPost!

Deepika Tiwari from NimbusPost has been an absolute game-changer for my brand’s logistics. From the very beginning, she has been extremely helpful, proactive, and always ready to solve any concerns with patience and efficiency. Her constant support makes the entire courier process smooth and stress-free for me. NimbusPost as a platform is already reliable, but having an account manager like Deepika truly elevates the experience. She ensures timely updates, quick resolutions, and goes the extra mile to make sure my shipments run seamlessly. I genuinely appreciate her professionalism and approachable nature. Thanks to her, I can focus more on growing my brand while NimbusPost takes care of the logistics without hassle. Highly recommend NimbusPost, especially if you’re lucky enough to have Deepika as your account manager!

We've had a great experience working with this Nimbuspost. The platform is user-friendly, offers competitive shipping rates, and provides access to multiple courier partners, making logistics management much more efficient. The KAM support is responsive and helpful, ensuring smooth coordination and timely deliveries. Highly recommended for businesses operations!

We’ve recently changed to Nimbuspost and we are very happy with their services. Big shoutout to Pankaj and Hritik for being super professional and diligent in their work. Looking forward to doing great work with Nimbuspost.

Extremely disappointed with NimbusPost’s customer service. As a seller shipping ~150 parcels DAILY, I have been trying to reach my sales manager Hrithik for the last 7 days and he is simply not answering my calls. No one from the team is responding or giving me any solution. This level of negligence is unacceptable and is directly affecting my business. If this is how NimbusPost treats its sellers, it raises serious questions about your commitment to customers. Tag nimbus post

A huge thanks to Nikill ji for always being prompt, supportive, and solution-oriented. Truly makes our logistics journey smooth

I’ve been working with NimbusPost for a while now, and I’d like to give a special shoutout to my key account manager, Deepika Tiwari. Their support has made a huge difference in the way I manage logistics for my business. Always responsive, proactive, and solution-oriented — whether it’s resolving shipping issues quickly or guiding me through platform features, they've consistently gone above and beyond. Thanks to their efforts, my shipping process has become much smoother and more reliable. Highly recommend NimbusPost, especially if you’re lucky enough to get an account manager like mine.

if there was less than one star... i would have given it that... don't use the aggregator...this is shittiest aggregator... GO for I THINK LOGISTICS

We've been using NimbusPost for a while now, and the experience has been smooth and efficient. The platform offers a wide range of courier options, real-time tracking, and a user-friendly interface. We also have a dedicated KAM, Aastha Ma'am, who has been incredibly responsive, helpful, and proactive in resolving any issues we face. Her support truly stands out and makes the entire process feel more reliable and personalized.

Seamless Shipping Integration – Game Changer for My Shopify Store! NimbusPost has completely transformed the way I manage logistics on my Shopify store. The integration was super easy, and I was up and running in no time. Their courier network is vast, and I love being able to compare real-time shipping rates across partners. What really stood out for me is their automated order syncing, one-click label generation, and real-time tracking updates — it saves me hours every week! My customers are also happier now because of faster deliveries and accurate tracking links. Their support team is responsive and helpful whenever I have a query. If you're a serious Shopify seller looking to scale efficiently, NimbusPost is a must-have. Highly recommend it!

Pathetic service! They hold your COD payment without any valid reason and then disappear — no replies, no support, nothing. This kind of unprofessional behavior is unacceptable. Be very careful before trusting them.