NimbusPost‑ eCommerce Shipping
NimbusPost has received a mix of positive and negative reviews from users. Positive aspects highlighted include the efficient shipping service, reliable delivery timelines, user-friendly platform, competitive shipping rates, and dedicated account managers providing proactive support. Users appreciate the seamless integration with Shopify, real-time tracking, and the variety of courier partners available. However, negative reviews mention issues such as delayed responses, disputes over shipments, lack of accountability, and unresponsive customer service. Some users have expressed frustration with weight discrepancies, delayed refunds, and difficulties in reaching out to the support team.
I would give them negative Infinity Stars. This is the worst company out there. They even force you to agree to the terms that you dont have the opportunity to even read they give you just one option to accept the T&C buy just giving some high level summary of changes and there is a cross to decline but that doesnot work at all and you cannot move ahead until you AGREE to this unethical company. Disgusting.
Nice service, Using since 3years
We faced repeated issues with shipments getting stuck in RTO, and the way this was handled is honestly unacceptable. When we raised a ticket, we were told that nothing could be done for now because the delivery team’s TAT is around **45 days just to provide an update**. After waiting for over a month, we randomly received a message saying the shipment had been returned to our warehouse. But when we checked, **no such product was ever received**. When we reopened the ticket and reported this, we were given a ridiculous response — that we should have raised the issue within **24 hours of their email**. So let me get this straight: the delivery team can take 45 days just to respond, but the seller — the one actually affected — gets only a 24-hour window to raise a concern? That makes absolutely no sense. This is a **major red flag**. The lack of accountability and the completely unreasonable policies make it very difficult to trust this service. I would strongly advise anyone considering this aggregator to look for alternatives that actually operate with some basic level of logic and fairness.
Hi, we regret the inconvenience caused. Your concern has been escalated to the team for priority resolution. For further assistance, please write to [email protected]. Appreciate your patience. – AT
All the disputes are not acceptable as i have given the dimensions and weight correctly, also they no chance or way for this big difference, all the disputes are raised after many days after delivery, i want proof and refund.. until that good bye for your worst service. E commerce owners never use nimbus post--- full scam , no proper reply, resolution, worst support team.
Hi, we regret the inconvenience caused. Your concern has been escalated to the team for priority resolution. For further assistance, please write to [email protected]. Appreciate your patience. – AT
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