Nimbuspost for Shopify

Nimbuspost

Bring down ecommerce logistics expenses and boost your margin

View on App Store

Rating

3.3

feedback

35

Reviews

chart

#2,189

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    6%
  • Less than a year
    91%
  • More than a year
    0%

Reviews Summary

The reviews for the Nimbuspost app are polarized, with a mix of extremely negative and highly positive feedback. On the negative side, users have complained about poor customer support, fraudulent practices such as charging for weight discrepancies unfairly, fake delivery attempts, and issues with delivery partners. Some users expressed frustration with the app not functioning properly and causing financial losses. However, on the positive side, satisfied users praised Nimbuspost for its excellent customer support, competitive shipping rates, user-friendly dashboard, and efficient resolution of weight issues. They highlighted the app's role in improving delivery percentages, providing quick support, and offering low shipping rates compared to other aggregators. Overall, the app seems to have a significant impact on businesses, either positively or negatively, depending on the user's experience.

Highlights

Poor customer support and fraudulent practices
User-friendly dashboard and efficient resolution of weight issues
Impact on delivery percentages and shipping rates

Rating Breakdown

  • 5
    63% (22 ratings)
  • 4
    3% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    34% (12 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

April 27, 2024

Worst App. No Support, Have to Provide Voice recordings for all the parcels to reattmept the delivery. All the shipping partners Fake Attempt the delivery and marks rto. They do not respond and takes side of delivery partners only. Lost to much of money and uninstalled the app.

Store

Blakc

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

April 13, 2024

Do not deal with Nimbus post ever, These guys are fraud and cheats will not accept weight dispute even if you provide correct images for audit. every time the case will go in favour of Courier company only. We will keep getting same response no matter what you try to do. Have had enough.

Using app

About 2 months

Total reviews

2

Average rating

3.0

1 / 5 Share

March 23, 2024

first of all, support system is very very bad and second thig is nimbuspost order capture nahi karta hai. please do something nimbuspost team.

Store

Veusy

Using app

2 months

Total reviews

1

Average rating

1.0

1 / 5 Share

March 21, 2024

Beware of this fraudulent company. I strongly advise all eCommerce friends to steer clear. They engage in deceitful practices, falsely charging for weight discrepancies and rejecting valid evidence of weight and dimensions.

Using app

6 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Dec. 26, 2023

do hell with this delivery service froud cancelling order without any valid reasons and charging huge amount of money in the name of weight despute 350gms thins they r mentioning 2500 gms and delivery rate of order is more than 15 days while i called then sayin sorry sir sorry sir i delivered 29 order out of which only 8 deliver and with extra weight dont use this app for business they r the worst at their service

Using app

3 months

Total reviews

1

Average rating

1.0

All reviews

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