NimbusPost‑ eCommerce Shipping
The reviews for the NimbusPost Shopify app are quite mixed, with both positive and negative feedback from users. Positive aspects highlighted include the ease of use of the platform, competitive shipping rates, and the helpfulness of account managers in resolving issues. Users appreciate the user-friendly interface, reliable service, and prompt support from the customer service team. However, there are several negative themes that emerge, such as weight discrepancies leading to financial losses, unresponsive customer support, delayed or missing deliveries, and issues with COD payments. Some users have expressed frustration with the lack of accountability and professionalism in handling disputes and transactions. Overall, while some users highly recommend NimbusPost for its efficiency and support, others warn against potential scams and poor service experiences.
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Worst service ever. Serious discrepancies in the actual and stated weight, which is highly misleading and unacceptable. Very disappointing and unprofessional experience.
Hi, we sincerely regret the inconvenience caused. We understand your concern regarding the weight discrepancy and are committed to addressing it transparently. Please write to us at [email protected] with the shipment details so our team can assist you promptly.-AT
So stupid KYC system, Can't even verify bank records manually.
Had to change my review. Though, many shipping aggregators have lots of Issues - I believe Nimbus has given me the least amount of headaches when it comes to shipping. The customer experience team is also quick! Especially Anjali and Kajal. Though, they really need to get their wallet transaction updating system worked. A lot of money just keeps vanishing after every refresh.
Hi, we sincerely regret your experience and apologize for the inconvenience caused. At NimbusPost, we strive to provide smooth and reliable service, and we’re sorry we fell short this time. Please write to us at [email protected] so, we can resolve your issue at the earliest.-AT
I would give them negative Infinity Stars. This is the worst company out there. They even force you to agree to the terms that you dont have the opportunity to even read they give you just one option to accept the T&C buy just giving some high level summary of changes and there is a cross to decline but that doesnot work at all and you cannot move ahead until you AGREE to this unethical company. Disgusting.
Hi, we regret the inconvenience caused. Your concern has been escalated to the team for priority resolution. For further assistance, please write to [email protected]. Appreciate your patience. – AT
my orders have already been delivered still the status on nimbus post is showing booked. what is wrong with the app I fail to understand
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