NimbusPost‑ eCommerce Shipping
Trusted by growing D2C brands for eCommerce Shipping Solutions
Rating
3.5
feedback
60
chart
#887
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
0%
-
Less than a month
5%
-
Less than a year
67%
-
More than a year
17%
Reviews Summary
NimbusPost has received a mix of positive and negative reviews from users. Positive aspects highlighted include excellent account management, fast shipping, great rates, seamless integration, reliable delivery timelines, and responsive support teams. Users appreciate the platform's user-friendly interface, real-time tracking, and access to multiple courier partners. However, negative reviews mention issues such as delayed responses, disputes over shipments, lack of accountability, and unprofessional behavior like holding COD payments without valid reasons. Some users also expressed dissatisfaction with the customer service and communication from the team.
Highlights
Review RSS Feed
All reviews
April 4, 2026
We faced repeated issues with shipments getting stuck in RTO, and the way this was handled is honestly unacceptable. When we raised a ticket, we were told that nothing could be done for now because the delivery team’s TAT is around **45 days just to provide an update**. After waiting for over a month, we randomly received a message saying the shipment had been returned to our warehouse. But when we checked, **no such product was ever received**. When we reopened the ticket and reported this, we were given a ridiculous response — that we should have raised the issue within **24 hours of their email**. So let me get this straight: the delivery team can take 45 days just to respond, but the seller — the one actually affected — gets only a 24-hour window to raise a concern? That makes absolutely no sense. This is a **major red flag**. The lack of accountability and the completely unreasonable policies make it very difficult to trust this service. I would strongly advise anyone considering this aggregator to look for alternatives that actually operate with some basic level of logic and fairness.
Hi, we regret the inconvenience caused. Your concern has been escalated to the team for priority resolution. For further assistance, please write to [email protected]. Appreciate your patience. – AT
March 28, 2026
All the disputes are not acceptable as i have given the dimensions and weight correctly, also they no chance or way for this big difference, all the disputes are raised after many days after delivery, i want proof and refund.. until that good bye for your worst service. E commerce owners never use nimbus post--- full scam , no proper reply, resolution, worst support team.
Hi, we regret the inconvenience caused. Your concern has been escalated to the team for priority resolution. For further assistance, please write to [email protected]. Appreciate your patience. – AT
Feb. 18, 2026
We’ve been using NimbusPost since Sept ’25, and honestly the main reason we’ve stayed is our account manager, Sakshi Tripathi. Logistics always has daily issues… stuck shipments, RTO risks, follow-ups. Earlier this used to take a lot of our time. Sakshi actually takes ownership, is always available, calls back with updates, and does strict AWB follow-ups. We’ve seen a clear drop in RTOs because of this. We’ve tried Shiprocket and Delhivery before, but NimbusPost has worked better for us mainly because of the account management. Highly recommended.
Nov. 18, 2025
Hamptons brand loves Nimbuspost for Lightning-fast shipping, great rates, and seamless integration. Special shoutout to our KAM Neeraj Joshi for his exceptional, proactive support – always quick to help! Highly recommend!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more