NimbusPost‑ eCommerce Shipping
NimbusPost has received mixed reviews from users. Positive aspects include efficient shipping services, responsive customer experience team members like Anjali, Kajal, Sakshi Tripathi, Neeraj Joshi, and Deepika Tiwari, and user-friendly platform with competitive rates. Users appreciate the account managers for their proactive support and quick resolutions. However, negative feedback revolves around issues like discrepancies in wallet transactions, delayed updates on order statuses, poor customer service, unethical practices, and lack of accountability. Some users have faced challenges with lost parcels, billing glitches, and unresponsive account managers, leading to frustration and financial losses. Overall, while some users highly recommend NimbusPost for its reliable service and account management, others caution against using the platform due to scam allegations, weight discrepancies, and poor support.
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Worst service ever. Serious discrepancies in the actual and stated weight, which is highly misleading and unacceptable. Very disappointing and unprofessional experience.
Had to change my review. Though, many shipping aggregators have lots of Issues - I believe Nimbus has given me the least amount of headaches when it comes to shipping. The customer experience team is also quick! Especially Anjali and Kajal. Though, they really need to get their wallet transaction updating system worked. A lot of money just keeps vanishing after every refresh.
Hi, we sincerely regret your experience and apologize for the inconvenience caused. At NimbusPost, we strive to provide smooth and reliable service, and we’re sorry we fell short this time. Please write to us at [email protected] so, we can resolve your issue at the earliest.-AT
I would give them negative Infinity Stars. This is the worst company out there. They even force you to agree to the terms that you dont have the opportunity to even read they give you just one option to accept the T&C buy just giving some high level summary of changes and there is a cross to decline but that doesnot work at all and you cannot move ahead until you AGREE to this unethical company. Disgusting.
Hi, we regret the inconvenience caused. Your concern has been escalated to the team for priority resolution. For further assistance, please write to [email protected]. Appreciate your patience. – AT
my orders have already been delivered still the status on nimbus post is showing booked. what is wrong with the app I fail to understand
Nice service, Using since 3years
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