NimbusPost‑ eCommerce Shipping

Nov. 14, 2024

Our thriving business has come to stand still because we choose this worst shipping aggregator. SWITCH TO SHIPROCKET THEY'RE FAR BETTER !!! Nimbuspost has Pathetic Service. Following has happened to me in just one month: - Rs. 67,000 blocked on false premises of weight discrepancy !!! - Charged 51Kgs for a 1Kg Parcel !!! - Lost Parcels - Did not deliver parcels to our prepaid customers - Fake Weight Discrepancy - No Support, Nobody Calls you If you're a starting a new business and listened to a youtuber to use this service, even he doesnt use this service so avoid it at all cost. USE SHIPROCKET INSTEAD.

June 22, 2025

This is a big fraud company. They are actually thieves in a form of company. Anyone even thinking of onboarding with them kindly please don't do it. They have been just taking money without any valid proof. We will definitely file a complaint against this company. BIG FRAUD. I would not even give 1 start it is just to submit this I had to.

Dec. 8, 2024

Dont use this service . Very poor support . Demand bogus picture for false order. Now we are using Shipway , Far better , RTO rate comes down .

Aug. 5, 2024

Extremely disappointing services. Almost all shipments faced challenges and support team does not help at all. It became full time job just to follow up with them, and they'll never revert on the actions they take. Pickups, deliveries, weight mismatches, all became nightmare with this team.

July 23, 2024

Other than their tech part of the app, NimbusPost and Shiprocket happen to be the worst in the shipping aggregator business. They don't give a damn about any of your complaints. Their only response to all issue is that the issue is not from their end but the courier partner. Isn't this what this app supposed to help with when they are the SHIPPING AGGREGATOR? Let me share the most recent experiences I have had with them. 1. Nearly 6-7 packages were shipped out via COD and Prepaid. Two weeks after shipping them out, customers reached out saying they never received the package, while few of them reached out for exchange that's when we realized the tracking has been updated to Canceled by Ecom or Nimbus (we don't know) but the issue araised when the customers who complained who never received their package, so we sent them another package. Now in this scenario, customers ended up paying twice for the COD because of which we had to refund their money and since COD was marked canceled on Nimbus post we never received money for that either. A lot of such scams happen that impact small business, especially when we are new and trying build customer's trust. 2. Also, never choose ECOM Express or Xpressbess from Nimbus, they provide the worst service again. A shipment I sent out on July 5th has been on hold for 18+ days and the customer is frustrated, when reaching out to Nimbuspost their only reply is that they can't help since the problem is with Ecom! They then suggested they will initiate a RTO and refund the shipping and RTO cost, only for them to go back on their words yet again and not keep up their words. Again in this scenario I had to re-ship the product bare all the losses and also, lose a potential customer. 3. When you sign up they provide a person as a "dedicated customer support person" for "60 days". But when issue arises and you complain, immediately they will mention the 60 days are up (Kudos to their math calculation that they don't even know 29 days doesn't equal 2 months) and they want you to reach out to common customer service. And special mention to the worst customer service representative Simran her phone number ends with 388. If she ends up being your representative you will never get any update or resolution, all she replies is that it is not Nimbus post issue and that your 60-day support is already over. If these are the issues I have faced in less than 60 days I wonder how can any business rely on such services for a longer duration of our business. So have multiple options while shipping out for your small business. Don't get scammed like me. I am again in search of a better shipping aggregator.

May 31, 2024

third class service and support, no work with nimbus, no real tracking, no timelly delivery, most of cheating, only speak no work

May 19, 2024

don't go with this app, worst experience after 2 months i received weight discrepancies No use of raising the weight disputes. There employees don't even check and close in courier favor charged me 20 thousands loss

April 27, 2024

Worst App. No Support, Have to Provide Voice recordings for all the parcels to reattmept the delivery. All the shipping partners Fake Attempt the delivery and marks rto. They do not respond and takes side of delivery partners only. Lost to much of money and uninstalled the app.

March 21, 2024

Beware of this fraudulent company. I strongly advise all eCommerce friends to steer clear. They engage in deceitful practices, falsely charging for weight discrepancies and rejecting valid evidence of weight and dimensions.

Dec. 15, 2023

What a terrible service. They initially display low shipping rates but end up charging 2 times the quoted amount citing weight discrepancies. Small business owners should avoid using their services at all costs. For genuine reviews, check out their Google

Aug. 11, 2023

Great consumer support. One of the best shipping aggregators in India. The rates are very competitive as well. The dashboard UI is very simple.

Aug. 11, 2023

I have rated 5 stars because after doing descent orders we got better pricing quick support and weight issues are getting resolved swiftly via account manager, the experience is better now. one think i liked the most is their customer support on call is available 24*7, and quick ticket closure on system too.

Aug. 10, 2023

Nimbuspost is one such company where you can blindly put in your trust and they'll never disappoint you. We're thoroughly satisfied.

Aug. 9, 2023

nimbus post ka support team ka support bahot achha he and rate bhi baki sabase achhe mil rahe he shiprocket and selloship dono se kafi kam bhi he and support bhi kafi achha he baki sabame apako account maneger change hote rehete he jisasabi kafi problem hue but nimbus post ye problem nahi he . rate ke sath apako support bhi mil jayega must try nimbus post. 0% problem and 100% best laga. starting se leke apako advance level tak sikhane ke liye apako har tarike se support mil jayega yaha . nimbus ki pannel bhi bahot easy and super fast he order bhi fast ship ho jate he abhi me per moth 6000+ shipment par hu par muje aisa koi bhi bad exprience nahi hua ke me kuch bhi galat likh saku thank you so much nimbuspost and verry verry thanks agin rajdeep sir my account meneger

July 24, 2023

this app is fraud charging double frieght by crerating discrpency dispute they are farud they are charging 150 gm in 1 kg slab they are earning by charing doubles on there customers

July 13, 2023

Good But need to improve a lot, Why the hell, I have to write this much,m asjghalghlahg lahg lagh alkhg la

July 13, 2023

very useful app, now can book shipment without any hassle. status auto update, no manual work needed.

July 13, 2023

very fast delivery and good service....the service manager is also very co-operative and resolves the matter hand to hand.

July 10, 2023

Overall, my experience with Nimbuspost has been exceptional. From their user-friendly app to their wide range of shipping options, reliable tracking, responsive customer support, and efficient delivery services, they have consistently exceeded my expectations. I highly recommend the Nimbuspost app as a shipping partner for anyone seeking a reliable and seamless shipping experience.