Rating

4.3

feedback

68

Reviews

chart

#674

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    31%
  • Less than a year
    68%
  • More than a year
    0%

Reviews Summary

The reviews for the NinjaPOD Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include the ease of ordering and designing garments, the high quality of products, and the helpful customer service provided by the NinjaPOD team. Users appreciate the DTF printing option for bright and vivid images on apparel, as well as the platform's potential for growth and improvement. However, negative feedback revolves around issues such as slow fulfillment, lack of editing capabilities, challenges with product syncing and color variants, and dissatisfaction with customer service in some cases. Users also mentioned difficulties with inventory tracking and communication.

Highlights

Mixed feedback with positive and negative aspects highlighted
Ease of ordering and designing garments
High quality of products and DTF printing option
Challenges with fulfillment, product syncing, and color variants
Issues with customer service and communication

Rating Breakdown

  • 5
    74% (50 ratings)
  • 4
    9% (6 ratings)
  • 3
    6% (4 ratings)
  • 2
    1% (1 ratings)
  • 1
    10% (7 ratings)

Reviews with Text

  • 99% (67)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

May 2, 2026

Just downloaded this app after using Printify an Printful for years. Some things I like: It's Super easy to publish to your Shopify Store. One Button! Each Step is very user friendly, and I was able to set it up quickly. The catalogue is huge! Lots coming soon too. It has options to view the product on Shopify, unpublish, edit, save as template, duplicate and archive, all on the same page as the product editing page. Instead of separate pages. They also tell you up front what the inventory looks like, as opposed to red text after you've published a product. Things I DON'T love, that could use some updates: Editing the Profit margins is very complicated to locate. You have to select all the products and click a small "bulk edit" button. It caused some Minor Frustration. I'm not finding an option to edit colors separately. You also have to select the colors before proceeding to the edit page (you can add or subtract more later) You're only allowed 6 colors (It Makes sense in a way, but I like being able to offer all colors with specific designs for lights and darks under one product listing). The Pre-listed description of products, doesn't list enough detail, or add any ad language. I have to go in and edit each description to add details and sales language. Whereas, the others already have something loaded that I can make minor edits to. I'm not seeing any AOP products, or items you can edit multiple sides. It looks like mostly traditional logo placements. Lastly, I had to give it 4 stars for the over-use of AI. The actors in the ads are AI, and a lot of the shop function is also AI powered. As a store that is catering to artists, it's a bit in poor taste not to hire them for their marketing. I am disappointed in that aspect of this company. Overall, I'm going to see how a few items do, and order some samples. The prices honestly seem pretty comparable to Printify, but they do have some less expensive options of products that are spendy otherwise.

Using app

About 1 hour

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for your honest feedback. It's very helpful to hear what you love and what could use some work. We have some big features on the horizon and we hope you'll love what is coming soon!

5 / 5 Share

April 29, 2026

I have been needing shirts completed for a school event and Justyne has been helping me with very question I have. She is polite, knowledgeable and always willing to help. I definitely recommend NinjaPod to anyone needing POD!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your review!

5 / 5 Share

April 15, 2026

Great experience with all orders! Had to reach out to CS for a question and Justyn was very quick and knowledgable with her response!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review!

5 / 5 Share

April 13, 2026

Top notch customer support every time.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! We're happy to help!

1 / 5 Share

April 10, 2026

APP SUCKS HAS NO WAY TO PURCHASE SAMPLE ITEMS WITHOUT PAYING YOUR SET PRICE? I CANT EDIT ANYTHING. WHAT HAPPENED TO THE APP? PLEASE GO BACK TO THE WAY IT WAS

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

I apologize if you are experiencing any confusion using our app. You do not have to pay for your own pricing to order samples, you only need to pay production costs. A demo on how to order a sample is here: https://ninjaprintondemand.com/blogs/whats-new/ordering-a-sample-a-how-to-guide

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