Rating

4.3

feedback

63

Reviews

chart

#677

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    32%
  • Less than a year
    67%
  • More than a year
    0%

Reviews Summary

The reviews for the NinjaPOD Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include the ease of ordering and designing garments, the high quality of products, and the helpful customer service provided by the NinjaPOD team. Users appreciate the DTF printing option for bright and vivid images on apparel, as well as the platform's potential for growth and improvement. However, negative feedback revolves around issues such as slow fulfillment, lack of editing capabilities, challenges with product syncing and color variants, and dissatisfaction with customer service in some cases. Users also mentioned difficulties with inventory tracking and communication.

Highlights

Mixed feedback with positive and negative aspects highlighted
Ease of ordering and designing garments
High quality of products and DTF printing option
Challenges with fulfillment, product syncing, and color variants
Issues with customer service and communication

Rating Breakdown

  • 5
    75% (47 ratings)
  • 4
    6% (4 ratings)
  • 3
    6% (4 ratings)
  • 2
    2% (1 ratings)
  • 1
    11% (7 ratings)

Reviews with Text

  • 98% (62)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 15, 2026

Great experience with all orders! Had to reach out to CS for a question and Justyn was very quick and knowledgable with her response!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2026

Top notch customer support every time.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! We're happy to help!

1 / 5 Share

April 10, 2026

APP SUCKS HAS NO WAY TO PURCHASE SAMPLE ITEMS WITHOUT PAYING YOUR SET PRICE? I CANT EDIT ANYTHING. WHAT HAPPENED TO THE APP? PLEASE GO BACK TO THE WAY IT WAS

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

I apologize if you are experiencing any confusion using our app. You do not have to pay for your own pricing to order samples, you only need to pay production costs. A demo on how to order a sample is here: https://ninjaprintondemand.com/blogs/whats-new/ordering-a-sample-a-how-to-guide

5 / 5 Share

April 6, 2026

Been using NinjaPOD for our taekwondo school for a few months now. This app/company has made our t-shirt, sweatshirt, and jacket orders so easy. We used to do pre-orders before and now all we have to do is design the garment and that's it! We've tried a few different POD services but nobody had the great quality that Ninja offers. Truly appreciate this business!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind review!

5 / 5 Share

March 16, 2026

The best!

Using app

17 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your rating!

All reviews

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