NinjaPOD: DTF Print on Demand

April 15, 2026

Great experience with all orders! Had to reach out to CS for a question and Justyn was very quick and knowledgable with her response!

April 13, 2026

Top notch customer support every time.

April 10, 2026

APP SUCKS HAS NO WAY TO PURCHASE SAMPLE ITEMS WITHOUT PAYING YOUR SET PRICE? I CANT EDIT ANYTHING. WHAT HAPPENED TO THE APP? PLEASE GO BACK TO THE WAY IT WAS

April 6, 2026

Been using NinjaPOD for our taekwondo school for a few months now. This app/company has made our t-shirt, sweatshirt, and jacket orders so easy. We used to do pre-orders before and now all we have to do is design the garment and that's it! We've tried a few different POD services but nobody had the great quality that Ninja offers. Truly appreciate this business!

March 16, 2026

The best!

March 7, 2026

VERY FRUSTRATED WITH THIS COMPANY!!!!! STARTED A NINJA PODs, THEY REFUSE TO FULFIL MY CUSTOMER'S ORDERS YET THEY TAKE MY CUSTOMER'S MONEY. THEY DO NOT PROVIDE CUSTOMER SERVICE FOR NINJA PODs EITHER!!! TERRRIBLE IDEA BY THE WAY, SO AS I WAIT FOR A SERIES OF POINTLESS NO EFFORT EMAILS, MY CUSTOMER IS IN LIMBO! SO NOW BY EXTENSION OF NINJA I TOO PROVIDE TERRIBLE CUSTOMER SERVICE. and why do you offer patches, blanks, puff print etc. and NONE of those services can be added to a ninja pod? why are you under the same website offering these options that align with what a creator would look to use yet do not offer these creative options?

March 7, 2026

After more than 5 years of working with POD suppliers that only print designs using mainly DTG, losing so much money buying poorly printed samples, I finally had enough and decided to find a POD supplier that does DTF printing. DTG just doesn't work well with dark colors and most of my customers want dark colors. I was so happy to find Ninja POD and was super excited to see that they are strictly DTF, but I've worked with companies in the past with faded DTF images, so I ordered samples to test Ninja POD to see if their designs would come out as bright as they stated in their advertisement. I just received my sample of products with various designs and colors on different articles of apparel from Ninja POD and true to their claim, their images were super bright, and I am so excited to begin this new partnership with them. I will be rebuilding my entire Shopify store apparel all with Ninja POD products. I know it'll will be a lot of work, but it's worth it to know that I will be able to trust that every design in my store will have bright vivid images on the apparel I sell regardless of the color. Thank you so much for sticking with DTF. It's the best!!!

Feb. 24, 2026

Feb. 19, 2026

this app is one o the worst app I've dealt with, They charge too much $$ to send back a product that looks cheap.. Didnt know its a screen print company only.. I'm deleting my account.. To Shopify not all apps are good apps, know who you do business with.. minus 5 star

Feb. 5, 2026

I absolutely love this platform, it has helped me grow my small business a lot.

Feb. 5, 2026

Justyne helped me with an issue i had, was a self inflicted issue ha, but was fast, prompt, and polite, when i was the cause of my own issue.

Feb. 3, 2026

I've had very good tech support from Ninja POD. I'm not a big fan of email-based support, but the techs get back to me quickly and resolve my issues. I really struggled with the Ninja POD app when I first started out. There is definitely a series of steps that need to be taken and the order that they're taken is important. Be aware that there is a learning curve and you may have to learn a couple of things the hard way. The app does have its quirks. For me, the product syncing is the most finicky and will often double my mockups. This requires manually deleting the extras which doesn't take that long, but is a little irritating. I've generated a wish list for the Ninja POD team and hope they can make some changes to the app to work a bit better for me and reduce my workload. The biggest issue is editing and resyncing every single product in a collection of 140+ t-shirts when there is a color variant correction, for instance. That is the challenge I'm facing now. My advice is to make absolutely sure your color variants are correctly displaying prior to creating a lot of products or you are in for a tremendous amount of work. I would also highly recommend that you provide artwork instructions to the design team when you first upload your artwork. Don't count on the team to position your artwork "correctly" and don't wait to add the instructions. If you have to add the artwork instructions later you could be in for a lot of work since the instructions have to be added to each product and not to a collection. Another issue is the way the app adds color variants. If you want the colors in order like you would see on the shelf of a typical department store, you have to add the colors to your product one by one. Entering in 5 at a time in bulk like the app allows will add them in random order and if you have 12 color variants you will have to rearrange them all (and all the mockups) once you publish your product. That is a pain in the butt done once, but if you ever have to resync your product - and you will - you have to rearrange them all again. The last thing on my wish list that I can remember concerns the templates. These should be huge time-savers, but a template does not maintain the color variant order of the product you're making the template from. So, it really does you no good since you're back to having to rearrange all the variants in the shop. I wouldn't let any of these issues keep you from using Ninja POD and the app. Creating this app and integrating Ninja POD with Shopify was super tough and the app works well once you learn its limitations and what you need to do. This is a good company and the Ninja POD team is very receptive to customer concerns.

Jan. 22, 2026

Fulfillment is slow. I switched over from Printful thinking Ninja would be a lot quicker at fulfilling orders and I think they're actually slower. I had one order from 1/12 that didn't get fulfilled until 1/16 and as of today 1/22 the customer is still waiting for their item. I put in a personal order on 1/16 for physical stock replenishment and it's barely going into production today 1/22.. I hope I have it in time for my market event on 2/7...

Jan. 20, 2026

I was not happy with customer service I experience. Agents acted as if they did not want to assist. The add I saw and information given on the ai bot of company site said i could up load a mock up to show how I wanted design. But was told that was not true. It showed metallic designs but was told they do not do the metallic its matte. I am very unhappy

Jan. 20, 2026

Starting a new journey vending on ninjapod can be scary, but the help from Geraldine; who answered all my questions a considered my apprehension and fears made going on the Ninjapod venture a sure thing!

Jan. 16, 2026

I have just started a website on Shopify, with Ninja Print on Demand being the company chosen for our printing needs. I have had to contact representatives from Ninja Print on Demand and Shopify, and I will happily say, that all of them have been absolutely OUTSTANDING. The patience and professionalism is beyond excellent. They took the time to reply thoroughly to all of my questions, and I definitely had a lot of them. Thank you very much for the representatives, who helped me to stop being frustrated with attempting to figure things out on my own. ALL OF MY QUESTIONS HAVE BEEN ANSWERED, and I have been able to move forward with my order and establishing my payment method. Again, thank you, and I sincerely look forward to doing business with you . OUTSTANDING/EXCELLENT SERVICE.

Jan. 15, 2026

Taylor & Geraldine have been amazing at providing exceptional customer service! I'm so grateful that I decided to switch to NINJA POD!!! Looking forward to additional features being added in the near future that will further enhance my business!

Jan. 13, 2026

I was notified by ninja POD that they have recently began providing a system that tracks inventory within a connected Shopify store. The system was supposed to mark all products at 9999 until they reach 20 units and then it should state the actual quantity until sold out. Then they were to be marked sold out automatically by Ninja POD . This is an odd system, but better than nothing. So after I enabled tracking in the system all of the inventory numbers in my products and their variants were not marked 9999 or 1 through 20 or sold out. The numbers all varied in the thousands and hundreds of thousands. There were shirts that I had created that were stated as in stock in my Shopify store but when I looked in the NInja POD catalog were not even there anymore. I contacted support last week on three separate occasions and have not even received a response. The inventory tracking system does not work properly. I don't feel as though this organization has it all together. Very disappointed in both your app performance and customer service:-(

Jan. 13, 2026

Justyne and Josh did a great job answering any questions you have about your designs. They both answered my questions in about 15 min or less of my inquiry which is unheard of customer service. Keep up the great work.

Jan. 9, 2026

High Quality, on time production and delivery.