Pilgrym Supply Co. review for NinjaPOD: DTF Print on Demand

Thank you for taking the time to share your experience. We understand how important timely fulfillment is, especially when you are preparing for an upcoming event, and we appreciate the opportunity to provide some additional context. Our standard fulfillment timeframe is 2–4 business days, and in your case, the majority of your orders (4 out of 6) were produced and shipped within that window. The two orders you referenced did experience slightly longer production times, which can occasionally occur due to factors outside of our direct control, such as temporary production volume increases or supply chain constraints. Once an order ships, transit times are handled by the carrier. Recent nationwide weather disruptions have caused delays across multiple carriers, including UPS, and unfortunately those delays are beyond our control. We continuously monitor fulfillment performance and work closely with our production team to keep turnaround times consistent and competitive. We truly value your business and feedback, and we do our best to have your upcoming order arrive well ahead of your event. If your experience improves once your orders are delivered, we would sincerely appreciate you revisiting your review at that time. Please don’t hesitate to reach out to our support team if there’s anything we can do to assist further at [email protected].