HI GIFT SHOP review for NinjaPOD: DTF Print on Demand
March 7, 2026
VERY FRUSTRATED WITH THIS COMPANY!!!!! STARTED A NINJA PODs, THEY REFUSE TO FULFIL MY CUSTOMER'S ORDERS YET THEY TAKE MY CUSTOMER'S MONEY. THEY DO NOT PROVIDE CUSTOMER SERVICE FOR NINJA PODs EITHER!!! TERRRIBLE IDEA BY THE WAY, SO AS I WAIT FOR A SERIES OF POINTLESS NO EFFORT EMAILS, MY CUSTOMER IS IN LIMBO! SO NOW BY EXTENSION OF NINJA I TOO PROVIDE TERRIBLE CUSTOMER SERVICE. and why do you offer patches, blanks, puff print etc. and NONE of those services can be added to a ninja pod? why are you under the same website offering these options that align with what a creator would look to use yet do not offer these creative options?
I am very sorry for the frustration this has caused you and your customers. I’d like to clarify a few things so we can get this resolved. To clarify the billing process, your customers' payments go directly to you. Ninja POD only charges your card on file for fulfillment services. We never handle your customers' money. Regarding customer service, our team operates at full capacity Monday through Friday. I apologize if you tried to get assistance over the weekend and felt ignored. Someone will be getting back to your email today to look into your unfulfilled orders. As for our other decoration methods (patches, puff print, etc.), these cannot be offered via POD because Print on Demand produces one piece at a time. Specialty items require minimum order quantities. We offer them on our site for creators who want to purchase items in bulk to decorate and sell themselves. Our team will be in touch shortly to help you with your pending orders.
Sell 2,500+ custom dropshipped DTF print-on-demand products