All reviews

Rating Breakdown

  • 5
    74% (26 ratings)
  • 4
    9% (3 ratings)
  • 3
    6% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    11% (4 ratings)

Reviews with Text

  • 94% (33)
Review RSS Feed Review RSS Feed

3 / 5 Share

Dec. 18, 2025

We’ve been using Ninja’s consumable products for quite some time, including DTF supplies that we also print in-house, and their products have consistently been phenomenal — from DTF transfers to patches. Because of that positive experience, we decided to transition part of our operation to Ninja’s Print-on-Demand service to reduce internal workload and expand our product offerings without the burden of warehousing large amounts of inventory. We recently rebranded and are currently soft-launching our new brand using Ninja POD. Overall, the print quality has been solid. Occasionally, we’ve seen minor issues such as crooked or slightly misaligned design placements. To Ninja’s credit, every issue that didn’t pass our strict quality control was reprinted promptly and without pushback. That said, communication is where things could improve. While corrected products do arrive a few days later, there is often little to no correspondence when an issue is reported. As a POD provider, Ninja isn’t just a vendor — they’re a business partner — and even a short acknowledgment or update would go a long way. The app functions reasonably well, especially considering Ninja is newer to the POD space, and improvements do seem to be ongoing. However, there are some areas that need attention. Mockups, in particular, are a challenge. On several hoodies, the design editor places artwork too high, overlapping the hood, which forces you to compress the artwork height and distort the aspect ratio — even though 11” x 16” prints are stated as supported. Some products are missing proper placement boxes altogether, including pocket placements, or have placement boxes positioned outside the actual garment. Sleeve mockups look especially rough and resemble animated mannequin renders rather than realistic apparel. More lifestyle mockup choices would also be nice. Especially for back prints. The ability to remove/hide the default branding tags and/or replace with custom tags in the mockups would be great. Additional app issues include the inability to fully delete products from the system — deleted product names remain reserved, which makes reusing names difficult later. A bulk edit or bulk delete feature is also badly needed. Deleting products one by one, especially when the app returns you to the first page each time, is inefficient and frustrating. Looking forward, there are several features that would significantly elevate the platform. It would be great to see more transfer options available in POD, such as glitter, puff, foil, and glow-in-the-dark. Patch hats or embroidered hat options would also be a welcome addition, as DTF is not ideal for headwear. Expanding beyond apparel into items like drinkware, candles, or other lifestyle products would help brands offer more variety. One of the most exciting potential improvements would be enhanced branding options — custom packaging, thank-you cards, or even small inserts like stickers or keychains. Since Ninja already does UV DTF extremely well, this feels like a natural next step to help brands create a more personalized unboxing experience rather than just a folded shirt in a poly bag. Customer service does appear to be improving, and the introduction of a chat feature is a positive step, though email response times could still be faster. They are also developing an inventory feature, which currently feels a bit rough around the edges, but given that this is peak season, some growing pains are understandable. Overall, when compared to other POD companies, choosing Ninja still feels like a smart decision. They are clearly on the right path, and we appreciate the effort they’re putting into improving the platform. We’re hopeful for a long, prosperous partnership as we grow together — and we fully expect to update this review to a 5-star rating once these improvements are realized.

Using app

--

Total reviews

1

Average rating

3.0

5 / 5 Share

Dec. 9, 2025

We love Ninja! They have one of the best selections of all PODs out there when it comes to gear. We have slowly started to migrate a lot of our products over to Ninja from other PODs. Their turnaround time is typically 1-2 days and shipping is quick. We currently use Ninja for our Brandure Design Co store which sells local school gear, but we are also rolling out our new store, Nova Unlimited, which is all custom apparel. They have added inside tag labeling on T-Shirts and sure hope that expands to sweatshirts/hoodies soon too! We wish they did embroidery for hats too, because we'd love to move those products over as well!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your feedback! We are always working to improve our POD app and we have many new features on the horizon!

3 / 5 Share

Dec. 9, 2025

For a new POD supplier, they got a lot right. HUGE catalog, easy to add and integrate new products into the store, production and delivery efficiency. Suggestions: 1. Include measurements when adding new designs on to products. I'd like to know my front left chest logo is 3" vs 5" (actually happened). 2. When finalizing product for shopify, include collection list to add products to. 3. Include mockups initially. There's a few extra steps to get the propers mockups added. 4. There are some products that don't have the proper mechanics in place for natural mockups. This leads to not listing those products. Looking forward to seeing these changes made so I can up my star rating.

Using app

2 months

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for your feedback. We are currently working on these issues and hope to release updates for these in the next couple week. Thank you for giving us a chance to address your concerns!

5 / 5 Share

Dec. 8, 2025

Awesome company!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you!

5 / 5 Share

Dec. 8, 2025

I've been using Ninja POD for nearly 7 months and I am very happy with their service and the quality of products they provide. They have many name brand clothing items to choose from which my customers love! I have consistent orders coming through Ninja and they always process them quickly. I've only had a couple issues and those have been taken care of without question with reprint requests. Their support staff is also easily accessible if I have a question or if a customer needs a quick address change, for example. I also use them for DTFs, patches, and stickers!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much!

4 / 5 Share

Dec. 8, 2025

There have only been a few issues with inventory. The descriptions are easy but once you add the size chart to the listing it doesnt allow you to easily type. You have to do one letter then go back etc. it's a weird glitch but an easy work around. It's easy to design in the program but I do wish we were able to do lower sleeve details. Would also love the addition of puff transfers as those are so fun. My customers have not had any complaints!

Using app

6 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for the feedback. We are working on a fix for this!

5 / 5 Share

Dec. 8, 2025

Love this POD program runs smoothly, I sold over 200 items with no returns. I have tested the products, and they are very good too.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much!!

5 / 5 Share

Dec. 8, 2025

I’ve been using Ninja for a few months and so far I love it! The shipping is fast, the quality of the shirts and prints are top tier, pricing could be a little more affordable but overall hands down an amazing app. Wouldn’t go with any other POD app.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much!

5 / 5 Share

Dec. 8, 2025

Ninja POD has been a game changer for me! I make most of my sales in person at shows and carry inventory when Im on tour. With Ninja POD everyone who can't make it out to a show or who is in markets i dont get to can now grab anything they want and NinjaPOD has a high quality item shipped to their door in a few days! Highly recommend them if you need custom on demand clothing printed up! 5 stars

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much!

5 / 5 Share

Dec. 8, 2025

I have worked with a bunch of POD printers and NinjaPOD is by far the best for my company. We have been very happy with the service Jeffrey at Equestrians Anonymous at Jeffrey’s Horse and Hounds, 71 Main St, Unit 3, Carver, Mass 02330 508-465-0272 www.JeffreysHorseandHounds.com

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much!

5 / 5 Share

Dec. 8, 2025

Ninja has been a god send for our company. From ordering prints on line and pressing them ourselves to there print on demand for our store. Great quality, super fast shipping and if there is a problem a replacement is sent right away! Only thing I wish They had was embroidery so I didn’t have to go to other POD stores!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! We are working on adding more solutions to our app!

5 / 5 Share

Dec. 7, 2025

Overall, the quality has been great. The product selection is really good with many of the brands I like to use. I’d love to see some of Ninja’s other lines added in the future (patches, embroidery, stickers, etc.)... would be complementary to my business needs! The app itself works fine, but could be better. Adding a more detailed reprint feature and the ability to delete/cancel an order (similar to Printify) would be extremely helpful, especially since I occasionally print and fulfill items myself. Overall, the experience has been very good and I’m excited to keep using the platform!

Store

HolTees

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback! We are working on adding more features to our app, so please keep an eye out for future announcements!

5 / 5 Share

Dec. 5, 2025

Love this POD service. Great customer support. I had an issue with an order (my doing) and Josh was awesome assisting me with my concerns. Extremely polite and had my issue resolved fast.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much! Always happy to help out!

5 / 5 Share

Nov. 26, 2025

Josh was very helpful with my order. Thank you

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! We'll make sure Josh knows!

1 / 5 Share

Nov. 23, 2025

Absolutley the worst POD. Have to constantly reach out to ship stuff weeks later. what they promise and what that actually do is not even close.

Using app

6 months

Total reviews

1

Average rating

1.0

Developer Reply

I'm sorry you are experiencing issues with our app. Looking into your orders, you need to request fulfillment for us to receive the orders to fulfill. Please enable automatic fulfillment for your orders or request fulfillment manually to get the orders into our system.

5 / 5 Share

Dec. 8, 2025

I've been with Ninja Transfers for several Years. They have unbeatable Customer Service. Then in 2025 I installed the POD App on my Shopify Store. I have had them multiple orders ranging from T-Shirt, Hoodies & Soft Shell Jackets. I would like for them to fill my Richardson 112 hat Orders, but the pricing is way too high at $18+ & Shipping. I have received an email stating they will be dropping the hat price to $14+, but I have not seen that happen & it's been 7+ business days. Overall I would give Ninja POD 4.5 Stars. Based on their fulfillment time, quality of transfers & customer service, but they need to work on their pricing. Who can sell a hat, make a decent profit, run ads to sell the hat, etc at $18+ and shipping 11/17. Updated Review. I'm happy to see POD Updated their Hat Pricing and I'm proud to be associated with a Stand Up Company. 5 Stars !!!

Using app

3 months

Total reviews

3

Average rating

3.3

Developer Reply

Thank you for your feedback! We are working on reducing the pricing of all of our hats, not just the Richardson 112 so it's taking some time to ensure all the pricing is approved across the board. Thank you for your patience while we adjust this.

5 / 5 Share

Oct. 31, 2025

Already fulfilled about 1000 orders - best print provider so far. Fast processing time, quality of printing outstanding. Thank you!

Store

My Store

Using app

5 months

Developer Reply

Thank you so much for your review! It means a lot to hear that you have been happy with our app and our improvements!

5 / 5 Share

Oct. 29, 2025

ONE OF THE BEST POD COMPANIES IN THE GAME. ZERO PROBLEMS SO FAR.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you!

4 / 5 Share

Oct. 27, 2025

I’ve been quite happy with Ninja. Their variety and quality have been top notch. There are things lacking in the app such as auto population of size charts, and a better reprint procedure are in the works. They are young yet, but so far so good. They are working to make the app better, and I have been impressed with their customer service and quality. Thanks, Ninja! Keep on trucking!

Store

Twinkle

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much! We're working hard on improvements and I'm sure you'll rate us 5 stars soon!

5 / 5 Share

Oct. 23, 2025

Been a Ninja Transfer customer for a while and was excited when they opened a POD option for Shopify. I've had many orders placed without issue and their DTF's cannot be beat. Easy to use design tool integrated into Shopify.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you!