NinjaPOD: DTF Print on Demand
Ninja POD | DTF Print on Demand for Shopify Stores
Rating
4.0
feedback
21
chart
#626
All reviews
Nov. 23, 2025
Absolutley the worst POD. Have to constantly reach out to ship stuff weeks later. what they promise and what that actually do is not even close.
I'm so sorry you are having issues with our app. I have reached out to you directly and I hope we can fix any issues you are having.
Nov. 17, 2025
I've been with Ninja Transfers for several Years. They have unbeatable Customer Service. Then in 2025 I installed the POD App on my Shopify Store. I have had them multiple orders ranging from T-Shirt, Hoodies & Soft Shell Jackets. I would like for them to fill my Richardson 112 hat Orders, but the pricing is way too high at $18+ & Shipping. I have received an email stating they will be dropping the hat price to $14+, but I have not seen that happen & it's been 7+ business days. Overall I would give Ninja POD 4.5 Stars. Based on their fulfillment time, quality of transfers & customer service, but they need to work on their pricing. Who can sell a hat, make a decent profit, run ads to sell the hat, etc at $18+ and shipping 11/17. Updated Review. I'm happy to see POD Updated their Hat Pricing and I'm proud to be associated with a Stand Up Company. 5 Stars !!!
Thank you for your feedback! We are working on reducing the pricing of all of our hats, not just the Richardson 112 so it's taking some time to ensure all the pricing is approved across the board. Thank you for your patience while we adjust this.
Oct. 31, 2025
Already fulfilled about 1000 orders - best print provider so far. Fast processing time, quality of printing outstanding. Thank you!
Store
My Store
Using app
5 months
Thank you so much for your review! It means a lot to hear that you have been happy with our app and our improvements!
Oct. 27, 2025
I’ve been quite happy with Ninja. Their variety and quality have been top notch. There are things lacking in the app such as auto population of size charts, and a better reprint procedure are in the works. They are young yet, but so far so good. They are working to make the app better, and I have been impressed with their customer service and quality. Thanks, Ninja! Keep on trucking!
Thank you so much! We're working hard on improvements and I'm sure you'll rate us 5 stars soon!
Oct. 23, 2025
Been a Ninja Transfer customer for a while and was excited when they opened a POD option for Shopify. I've had many orders placed without issue and their DTF's cannot be beat. Easy to use design tool integrated into Shopify.
Oct. 23, 2025
I was happy to see this integrated into Shopify. After not being satisfied with other POD suppliers I was very exited to give them a try. So far so good.. great prices, no subscription, great selection of products. I have ordered several things and so Fmfracing everything g has turned out great.The design editor is easy to work with and can easily change colors of the uploaded designs. They are constantly making upgrades and fixing small things and customer service is good. Shipping time is quick also. Glad they started this POD division.
Thank you so much for your review! Your feedback helps us know what we're going right!
Oct. 23, 2025
NINJA PRINT has been an amazing partner with my shopify store. There have been a couple hiccups on the way as we are very new to the shirt designing game. However NINJA print team is always right behind me and always ready to fix an issue. The customer service has been great and very prompt. Also, our customers are very satisfied with the products they receive. If we have a design flaw or something doesn't quite go as planned, the ninja team has always helped solve an issue, reprint without question and make sure; not just their customer, but my customer is happy with the finished product. I can't express the gratitude I have being given the opportunity to design shirts for our little store and have the people behind me to make it happen. Thank you Ninja Team!
Thank you so much for your review! We definitely do our best every day and hearing from happy customers like you makes the effort to improve our app really worth it!
Oct. 23, 2025
I've been very satisfied so far with the print quality, product selection, and shipping speed! Customer service has been very good as well, and they have been pretty quick to respond and solve most issues. I've hit some snags with international orders, which is probably the only thing keeping me from giving them 5 stars, so I'll update once I can confirm those issues have been fixed.
Thank so you much for your review! We take all feedback seriously and we are working to improve our app so we can earn a 5 star review in the future!
Oct. 23, 2025
Since we started using NinjaPOD our sales have grown significantly. Recent additions in the app ( templates and favorites) along with recently added items have made the one-offs much more accessible and handled that part of our business incredibly well. It's only been a few months, but it's obvious they take feedback seriously, as additions seem to happen frequently. Thank you for the partnership!
We’re so glad to hear NinjaPOD has made such a positive impact on your business! Your feedback means a lot to us, and we’re committed to continuing to deliver updates and improvements that make your workflow even smoother. Thank you for being such a great partner!
Oct. 21, 2025
Great quality. Fast shipping. The only issue I have sometimes is they take money out of my account instead of my Shopify account for some orders.
Thank you for your feedback. I apologize if you have experienced any confusion with payment. We changed how we process payment for order. Please read our update here - https://ninjaprintondemand.com/blogs/whats-new/how-payment-works
Oct. 24, 2025
Update# I did send a email across to the support team with the screenshot issues (simple things that are 100% restricting Ninja Pods growth for others based outside the US) I did get told by email "the Ninja POD app is available and works globally, including in Australia". I do want to do have a POD setup with Ninja for my US customers as I have done sample tests to testers and got told it was good. Cheers Brad
***Update 2.0 - we have fixed the GEO block and all users selling in the US and Canada have access to our app! **Update - I apologize for the misinformation. We are working on removing the GEO block and my team says it should be this week. I will be sure to reach out as soon as it is fixed. Thank you for your feedback. We should have this issue fixed this week! We will reach out directly when this has been fixed.
Sept. 28, 2025
The best POD provider i've tried on shopify. Great customer service, no stupid subscription fee.
Sept. 18, 2025
Sept. 12, 2025
** UPDATE ** 5 Star Review!! Ninja fixed the track inventory feature and it's now a global option in settings within Shopify!! Unfortunately, I still have to turn off "Continue to sell when out of stock". If you can make the import setting to have that turned off, that would be perfect. That way, if a color/size varitent goes out of stock, i am not updating manually. Hopefully that can just be in your next update! Thank you for hearing me(and others)! Super stoked to have you in the mix with NTrendSic Mystic !~). Still a 5 Star Review ! ** Original ** I love everything you have to offer, and I am looking forward to your evolution Ninja! However, as I am adding products, i have to manually select "Track Inventory", then turn off "Continue to sell when out of stock". I have to do this for every single variant/size/color to activate inventory for your products. It's kinda counter-intuitive; rather than export a CSV, manually edit, then upload, it would be ideal when syncing a product from Ninja, to Shopify, for "Track inventory - Do not sell when out of stock" is a default setting. Or at the very least, a section in the Settings tab to offer integration preferences. As a user, that would be an amazing update I would love to see! Other than that, its a well deserved 4 star rating for a newer service!
We recently added an update that allows you to turn on inventory tracking for everything created in our app! You can access this from the settings page of the Ninja POD app in Shopify and turn it on!
Aug. 14, 2025
i cant get it to work all it does is connection reset
Please reach out to [email protected] our team is here to help you and get your app up and running!
Aug. 6, 2025
first 2 orders (out of 4 so not a ton) came with defects. as a new shop, and one that is required to reconcile our files every month, we are getting charges from them, with no invoices or receipts attached, or available through them or shopify, as shopify doesnt show anything being charged. if you care about your books, or confirming you are being charged the accurate amount, then I'd stay away. We are a non profit, making spirit wear for a school, and they've been horrible to work with
We appreciate the feedback and insight and have recently pushed updates to our app that allows for exporting order details to be able to accurately track spending and profits.
July 31, 2025
July 7, 2025
Ninja Transfers has the best option for starting a clothing brand! They have a wide variety of products to choose from to customize to your brand. The ease of connecting it to your Shopify store makes this the perfect platform. My one and ONLY complaint is, their quality assurance system is nonexistent! I’m not sure if our orders are automatically handled by machines, but their folded into a box or a bag for shipping.. meaning a real person is at the final stage of the merchandise before it gets shipped out, why are they not checking the orders. Each and every that has had multiple items, have been either misprinted or placed incorrectly. For a brand trying to get up and running, this is negatively impacting the first impression of new customers.
Thank you for this feedback. We take quality control seriously and have buttoned up our processes to ensure quality merchandise leaves our facility. Any issues you have we are happy to reprint at no cost. Please reach out to [email protected] if you have any merchandise you would like reprinted.