Rating

4.8

feedback

55

Reviews

chart

#2,162

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    9%
  • Less than a month
    56%
  • Less than a year
    22%
  • More than a year
    4%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, many users praise the exceptional customer service provided by Reda, the app's effectiveness in protecting their store from unwanted traffic and bots, and its user-friendly interface. Customers appreciate the quick responses from the support team and the peace of mind the app brings in terms of security. However, on the negative side, some users express dissatisfaction with the app's ability to block certain countries effectively and its impact on bounce rates. Despite these concerns, the majority of reviews highlight the app's value in safeguarding online stores and the high level of support from the customer service team.

Highlights

Exceptional customer service provided by Reda
Effectiveness in protecting store from unwanted traffic and bots
User-friendly interface
Quick responses from support team
Peace of mind in terms of security

Rating Breakdown

  • 5
    96% (53 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (2 ratings)

Reviews with Text

  • 98% (54)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 14, 2026

Application simple à installer et team très réactive. Reda nous a également nous donner un outil pour vérifier des adresses qui nous semblaient suspectes. On recommande !.

Using app

2 days

Total reviews

4

Average rating

5.0

1 / 5 Share

Dec. 29, 2025

I downloaded this app and a few others, and it brought even more countries in!! I had over 2,000 in one day! I wanted to block some countries from accessing my website. I have another app that can see who comes and goes; this app brought even more in! I contacted them, and they said, "Oh, you will still see it because they come to your website; we just don't allow them to go any further," which is a lie because my other app shows me exactly where they were going. Don't use this app; it will kill your bounce rate! After extensive research, I found an app that actually works!

Using app

About 1 hour

Total reviews

6

Average rating

3.7

Developer Reply

Hi there, Thank you for your feedback—I'm sorry you didn't have a great experience. I'd like to gently clarify that when we block a visitor, they do still technically "arrive" at your site—that's how any blocking solution works. The visitor has to try to reach your website before we can identify and block them. What NoSpy does is prevent them from browsing further, accessing your content and stealing your strategies. These visits are being stopped at the door rather than allowed to walk through your store. I can see you installed and uninstalled the app in less than 13 min so you comment about bringing over 2000 visits in one day might've been with another app and not ours - I also checked our records and didn't find any support messages from you—we would have been happy to help walk you through the setup. Could you please let me know when would be the best time to connect with you and figure things out with you? Thank you in advance, Ivy

5 / 5 Share

Dec. 24, 2025

Reda is a Rock Star, exceptional customer service, helpful and informative. Reda gives and implements helpful suggestions and answers my questions which at times are probably silly but with no judgement (lol) and the program is reasonably priced. The program has helped slow down unwanted traffic/bots & tors and those with nefarious intent. so far so good A+++

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2025

Reda, best supporter!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

As an artist, I love that my images are protected from being downloaded! Reda's response was quick and professional.

Using app

23 days

Total reviews

4

Average rating

5.0

All reviews

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