Rating

4.8

feedback

52

Reviews

chart

#2,239

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    8%
  • Less than a month
    56%
  • Less than a year
    23%
  • More than a year
    4%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, many users praise the exceptional customer service provided by Reda, the app's effectiveness in protecting their store from unwanted traffic and bots, and its user-friendly interface. Customers appreciate the quick responses from the support team and the peace of mind the app brings in terms of security. However, on the negative side, some users express dissatisfaction with the app's ability to block certain countries effectively and its impact on bounce rates. Despite these concerns, the majority of reviews highlight the app's value in safeguarding online stores and the high level of support from the customer service team.

Highlights

Exceptional customer service provided by Reda
Effectiveness in protecting store from unwanted traffic and bots
User-friendly interface
Quick responses from support team
Peace of mind in terms of security

Rating Breakdown

  • 5
    96% (50 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (2 ratings)

Reviews with Text

  • 98% (51)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Dec. 29, 2025

I downloaded this app and a few others, and it brought even more countries in!! I had over 2,000 in one day! I wanted to block some countries from accessing my website. I have another app that can see who comes and goes; this app brought even more in! I contacted them, and they said, "Oh, you will still see it because they come to your website; we just don't allow them to go any further," which is a lie because my other app shows me exactly where they were going. Don't use this app; it will kill your bounce rate! After extensive research, I found an app that actually works!

Using app

--

Total reviews

6

Average rating

3.7

5 / 5 Share

Dec. 24, 2025

Reda is a Rock Star, exceptional customer service, helpful and informative. Reda gives and implements helpful suggestions and answers my questions which at times are probably silly but with no judgement (lol) and the program is reasonably priced. The program has helped slow down unwanted traffic/bots & tors and those with nefarious intent. so far so good A+++

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2025

Reda, best supporter!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

As an artist, I love that my images are protected from being downloaded! Reda's response was quick and professional.

Using app

23 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

In this day and age, you need an app like this! It's been a great addition to our store and Reda has been exceptional in correspondence. The customer service is over the top, which is often lacking nowadays. This app has been very helpful and extremely easy to use - some apps are too clunky and confusing. Give it a try, it's the only way you can see for yourself what you're store is lacking in the background.

Using app

About 1 month

Total reviews

9

Average rating

3.6

All reviews

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