Nosto

April 12, 2021

A must have for any ecommerce team looking to deliver highly targeted, personalised content to their audience segments and improve CRO & UX, as well as key business metrics like CR & AOV. A whole host of features available - we are only just beginning to scratch the surface. Our account manager has been excellent, we have monthly calls where she has made suggestions that have added real value to our business. Insights allow you to test and track data right within the dashboard. Some of the elements can be technical to handle, but with the level of support we receive is not an issue. Would highly recommend Nosto for dynamic content, upselling, personalization & CRO.

April 8, 2021

Nosto is the perfect ecosystem in order to control and test many experiences to give o more personalized touch in order to maximize conversions. The staff is also amazing and extremely helpful to explore so many options in the system to benefit from.

April 7, 2021

E-commerce is increasingly driven by personalization. Nosto is an incredible asset that leverages customer behavior to create significant and steady increases in conversions and order values. Nosto's onsite and email placements help us consistently create personalized, evolving experiences for our customers that leave them happier and more satisfied while increasing sales and giving us invaluable data. The team at Nosto has been invaluable to us over the past 3 years and come through both technically and on a customer service level. If you're serious about e-commerce, Nosto is an invaluable tool.

April 6, 2021

I uninstalled this app but they still want to bill me 2 months later. This is more than a months after i emailed them to cancel their service. Horrible people to deal with.

March 31, 2021

Nosto has been a game-changing invaluable tool for our e-commerce business. By using product recommendations on our homepage based on customers' previous behaviors, we instantly doubled the conversions of that element. We also added often purchased with and trending products to product pages, which also doubled the success of those elements that were previously static products that we selected. By making the product recommendation blocks dynamic throughout the site it has helped us offer customers the custom experience they deserve. We've also worked with NOSTO and their incredible account management and development team to make some custom popups and banners based on customer segmentation - by doing so we are able to treat new customers and returning customers differently, again really making our site customer first. I could not recommend this app and team enough!

March 30, 2021

Nosto has been great! Not only is the software awesome, the team has been amazing to work with. We primarily use Nosto for onsite recommendations, which have helped us increase our AOV and add some features/functionality we had been wanting.

Feb. 20, 2021

Worst company ever. First of all there there remarketing and retargeting doesn’t even work. Second of all, the force into a ridiculous contract guarantee you the best results. Third of all, when you try to get out of the contract they don’t let you. And they keep charging you. Save your money. This company sucks. Worst people also to work with. Use any other service. And they mess up your Facebook pixel, and you’re going to have duplicate orders now and your purchase pixel is not gonna fire correctly and they won’t even fix it. Honestly I never write reviews but this place sucks. I’m so mad I ever use them on my website. It messed up Pixels and reporting

Jan. 7, 2021

Do not sign up with the app. It is not worth the money. The worst part is that you sign a year contract ( something that I should have looked over more throughly) and they force you to keep the expensive contract even when the services do not help your business and you want to terminate the contract.

Dec. 12, 2020

We use this app to generate upsells. The product is very extensive and we are currently only using a small amount of its functionality. The support has been outstanding to date.

Nov. 25, 2020

We have been so happy with our decision to onboard NOSTO! We are having great success with this tool and the NOSTO Team in general. There is an A/B testing module included that is beyond comprehensive and intelligent. It makes optimizing super simple with very clear results and auto enablement of the winning element.

July 2, 2020

I can't begin to tell you how excited I was when I saw all the personalization options that Nosto would be able to provide for us. Onboarding was a snap, and the team has been one of my favorites to work with. We started seeing the tool pay for itself right away. I can't recommend them enough!

May 6, 2020

Personalization in ecommerce is table stakes and Nosto provides enterprise level software, support and solutions at a mid-market cost. Pound for pound the best solution I've used.

Feb. 20, 2020

We've been using Nosto for a few months and have seen an amazing increase in engagement and conversion from just one popup we ran for 24 hours. The entire Customer Success team is extremely helpful in making sure our campaigns run smoothly and educating us in how to use the platform to the best of its ability. Highly recommend!

Dec. 16, 2019

The onboarding process with Nosto was second to none. They were able to get us up and running on a very tight schedule in time for the holiday season. The Nosto team was extremely helpful and went above and beyond to make sure we were getting the most out of the platform!

Dec. 11, 2019

This team has been great in getting recommendations up live on the site. The whole team, Donna, Laura, and Adam have been a pleasure to work with. I would say from deciding to partner with them to having their product live on site was very quick turn around, because they helped with the lift in styling and integration. I am excited to really build out our experience with their other features, and some of the products on their Roadmap are incredibly important to us (merchandising collections via recommendations is huge). They have continued to be incredibly responsive with our teams in making sure we have the features reaquired.

Sept. 30, 2019

Excellent app and customer service. This is the single most important addition to our site and was the simplest integration by far. Highly recommend it.

Sept. 27, 2019

We recently kicked off Nosto and their customer support on onboarding have been great. We've already seen more conversions coming in and their analytics go much deeper than what we had access to with GA. We can't wait to kick off our automated emails and help automate a lot more of our marketing efforts not to mention help customers find more of what they love since we have so many products to go through!

Aug. 9, 2019

After having used a few personalization solutions out there, Nosto is clearly far and away the most powerful and easy to manage personalization platform for Shopify, hands down. I don't need to rely on developers for anything, our social media marketing has been totally revolutionized with personalization to the point where we're seeing a higher ROAS than ever before -- Nosto paid for itself several times over in the first month and continues to perform amazingly for us. Honestly at this point if you're not using a few key Shopify apps like Nosto, Klaviyo, Klarna, etc. you're messing up and leaving money on the table.

Feb. 15, 2019

We have been a customer of Nosto for quite some time. However they have changed their pricing structure which now is way too expensive for what you receive. We have just removed it from our store.

Jan. 11, 2019

We're using Nosto to recommend products to our customers that they'd probably miss. The app contributes to the sales volume every day (from day one) so it seems to be a very useful addition to our shop's features. Looking forward to try the email and popup features as well. The customer support is excellent! Beyond their well designed templates we wanted to customise recommendations further and with their help we've been able to get quick results! Great job guys!