All reviews

Rating Breakdown

  • 5
    96% (157 ratings)
  • 4
    2% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 23, 2025

She was very responsive and helpful. Resolved my issues in minutes.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Dear customer, Thank you so much for the kind words! 😊 I'm really glad I could help and get things sorted quickly for you. If you ever run into anything else or have questions down the line, just reach out - I’m always here to help! Regards, Rachel - Customer Success Specialist @NestScale

5 / 5 Share

April 22, 2025

Love this app! It was super easy to set up, so many options so to get it looking juuuuust right on my site, and Rachel was quick & helpful getting back to me when I had a couple of questions. Big thumbs up, looking into their Shoppable Videos app next...

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Dear customer, Ahh thank you so much! This made our day! 😊 So glad to hear the setup was smooth and that you were able to get everything looking just right on your site. That’s exactly what we hoped for when building the app. And yay, I’ll pass your kind words to Rachel! She’ll be happy to hear it! Can’t wait for you to try out our Shoppable Videos app too. If you need anything at all, you know where to find us! ~ Chloé from NestScale 💛

5 / 5 Share

April 20, 2025

Perfect

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the perfect rating! 😊 It means a lot to us. If you ever need anything or have ideas to make the app even better, we’re always just a message away! ~ Chloé from NestScale 💛

5 / 5 Share

April 14, 2025

It initially couldn't support my store theme. I got in touch with their team and problem fixed. Good.

Using app

4 days

Total reviews

5

Average rating

5.0

Developer Reply

Hey, thank you so much for taking the time to leave a review! I totally get how frustrating it can be when something doesn’t work right away, especially when it comes to theme compatibility. We really appreciate you reaching out instead of giving up on the app. Every theme is built a little differently, so issues like that can pop up, but I'm really glad our team could jump in and get everything working for you. If you ever run into anything else or want to explore more features, just shoot us a message anytime. We're always here and happy to help however we can! — Chloé from NestScale

5 / 5 Share

April 10, 2025

This makes the store look so much better and lets customers see the color options so easy! I had a little trouble getting it to work properly with my theme at first but Rachel stepped in and got it fixed and working great! Great addition and great service.

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the lovely review! 😊 I’m so glad to hear the app helped improve your store’s look and made color options easier for your customers, that’s exactly what we designed it for! I’m also happy Rachel could step in and get everything working smoothly with your theme. We’re lucky to have her on the team! If you ever need anything else, feel free to reach out anytime, we’re always here to help. Wishing you all the best with your store! — Chloé from NestScale 💛

5 / 5 Share

April 9, 2025

It is really good product I would recommend everyone to give it a try, you won't regret it.

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the kind words and recommendation! 😊 We’re thrilled to hear that you’re enjoying the app and feel confident sharing it with others, that truly means a lot to us. We’ll keep working hard to make sure the app keeps delivering a great experience. If you ever need help or have suggestions, don’t hesitate to reach out! We’re always here for you! — The NestScale Team 💛

5 / 5 Share

April 8, 2025

Amazing app, great and fast support team, they reply well and in any way possible so good, also a great app easy to use. 5 deserved!

Store

Eazyfy

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

Dear customer, Thank you so much for the amazing review! We're beyond happy to hear that you're enjoying the app and that our support team has been helpful and responsive, we always do our best to be there when you need us, in whatever way works best for you! It’s also great to know you find the app easy to use - that’s exactly what we aim for. Your kind words truly motivate our whole team. If you ever have questions or new ideas to share, we're just a message away! Thanks again for your support! We’re lucky to have users like you! 💛 Best, Rachel - Customer Success Specialist

5 / 5 Share

April 2, 2025

This app works well, Chole helped to make my store looks better. Thanks.

Using app

6 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your kind review! 😊 I'm really happy to hear that the app is working well for you and that I could help improve the look of your store. It always means a lot to know our support makes a difference! We’re here to make sure everything runs smoothly for you, so if you ever have questions, ideas, or just want to explore more ways to enhance your store, don’t hesitate to reach out. I’m always happy to help! Wishing you continued success and growth — thank you again for being part of the NestScale community! — Chloé from NestScale 💛

2 / 5 Share

March 31, 2025

Honestly disappointed. This is one of the worst apps I’ve ever used. You pay a monthly subscription, yet no support at all. Messages are ignored, and no one is there when you need help setting up certain features. Customer service is completely non-existent. I strongly do not recommend it.

Store

My Store

Using app

About 2 months

Developer Reply

Dear customer, Thanks for your feedback, and we're really sorry to hear you had a frustrating experience. We checked and saw that your message came in outside of our business hours, which is why there was a delay. But our team did respond and helped resolve the issue later that same day (your time). We always aim to support our users as quickly as possible, and we’ll keep working to improve. If there’s anything else you need, feel free to reach out anytime, we’re here to help! — The NestScale Team

5 / 5 Share

March 24, 2025

Good custom service!

Store

nistore

Using app

About 1 hour

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much! 😊 We're glad you had a good experience with our support. Let us know if there's anything else we can help with! Chloé

5 / 5 Share

March 22, 2025

Store

ETHNIK

Using app

About 7 hours

Total reviews

3

Average rating

5.0

Developer Reply

Wow – thank you for the 5-star rating! ⭐️⭐️⭐️⭐️⭐️ If there’s anything else we can assist you with, feel free to reach out anytime 😊 All the best, The NestScale Team

5 / 5 Share

March 21, 2025

Ótima opção para trabalhar com produtos de variação. Possibilita diversas formas de exibição e capturar automaticamente a foto do produto de variação.

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Muito obrigado pelo seu feedback! 😊 Ficamos felizes em saber que você está aproveitando os recursos de exibição de variações e a captura automática de imagens dos produtos. Se tiver qualquer dúvida ou sugestão, estamos sempre aqui para ajudar! Abraços, Chloé @NestScale

5 / 5 Share

March 11, 2025

Have used numerous apps on Shopify but this one is really really easy to use and setup! Rachel was very prompt with her help.

Store

Zynnia

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the kind words! 🙌 We’re thrilled to hear that you found the app easy to use and set up. Rachel will be so happy to know her support made a difference! If you ever need anything else, we’re just a message away 😊 Cheers, The NestScale Team

5 / 5 Share

Feb. 22, 2025

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Dear valued customer, Thank you so much for the 5-star rating! ⭐️ Your support truly means a lot to us. We’re thrilled that you’re enjoying the app, and if there’s anything we can do to make your experience even better, don’t hesitate to reach out. We’re always here to help! 😊 🚀 Wishing you great success with your store! Cheers, Chloé - Customer Success Manager @NestScale

5 / 5 Share

Feb. 21, 2025

Contacted support for an update issue they recently did and Lily responded quickly. Her team resolved the problem and it was a great experience.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, That’s amazing to hear! 😊 I’m so glad Lily and the team could get things sorted out quickly for you. We know how important it is to keep things running smoothly, so it truly means a lot to hear that you had a great experience. If you ever need anything else, we’re just a message away! Wishing you all the best with your store. 🚀✨ Best, Rachel - Customer Success Specialist @NestScale

5 / 5 Share

Feb. 20, 2025

Le support est très réactif et s'attache à résoudre les problèmes !

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Bonjour, Merci beaucoup pour votre retour ! 😊 Nous sommes ravis de savoir que notre support a pu vous aider rapidement. Votre satisfaction est notre priorité, et nous restons disponibles si vous avez la moindre question ou besoin d’assistance supplémentaire. Encore merci pour votre confiance et belle continuation avec votre boutique ! 🚀✨ À bientôt, Chloé @NestScale

5 / 5 Share

Feb. 20, 2025

Easy to install and design looks great.

Using app

5 months

Total reviews

6

Average rating

5.0

Developer Reply

Dear valued customer, Thank you so much for your feedback! 😊 We're glad to hear that you found the app easy to install and that you like the design. If you ever need any assistance or customization, feel free to reach out, we’re always happy to help! Wishing you great success with your store! 🚀 Best, Lily - Customer Success Specialist @NestScale

5 / 5 Share

Feb. 18, 2025

Very helpful staff. Solved my problem quickly and super friendly.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words! 😊 We're thrilled to hear that you had a great experience with our team. Providing quick and friendly support is always our priority! If you ever need any further assistance, feel free to reach out, we’re always happy to help! 🚀 Best regards, Chloé - Customer Success Manager @NestScale

5 / 5 Share

Feb. 17, 2025

Very good, thanks for your help Lily!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words! 😊 I'm really happy to hear that I could assist you. If you ever need any help in the future, don’t hesitate to reach out, I’m always here to support you! Wishing you all the best with your store! 🚀 Best regards, Lily - Customer Success Specialist @NestScale

5 / 5 Share

Feb. 14, 2025

Best support ever App so easy to use and price also very cheap

Using app

20 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 😊 We're so happy to hear that you're enjoying the app and our support. Making it easy to use and affordable is exactly what we aim for! If you ever need anything, just let us know, we’re always here to help. 🚀 Wishing you lots of success with your store! 🎉 Regards, Rachel - Customer Success Specialist @NestScale