All reviews

Rating Breakdown

  • 5
    91% (134 ratings)
  • 4
    4% (6 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (5 ratings)

Reviews with Text

  • 74% (108)
Review RSS Feed Review RSS Feed

1 / 5 Share

Dec. 1, 2025

Initially got great help, but then my product images stopped showing and after a few emails with support, I felt like they weren't going to help. Edit: Regarding their reply below → The NS team reached out a month later on Thanksgiving weekend. I removed another star from my rating because this is poor timing regardless of the circumstance. It's also somewhat suspicious timing since most stores are either on vacation or slammed with BFCM.

Using app

About 1 month

Total reviews

3

Average rating

3.3

Developer Reply

Hi, We’re sorry to hear that your experience hasn’t met your expectations. Our team issued a checkup and fix for your request and we tried reaching out to you and didn't receive a response. I hope you can reconsider this review and If you’re open to it, we’d love the chance to help resolve any issues and ensure the app works smoothly for your store. Please feel free to reach out anytime — we’re always here to help! — from NestScale CS

5 / 5 Share

Nov. 4, 2025

The dev team was always there to assist me

Store

Alegria Australia

Using app

7 months

Developer Reply

Thank you so much for the awesome review! 😄 We’re thrilled to hear you’re enjoying NS Color Swatch and that our support made a difference. Your kind words really motivate us to keep improving! If you ever need anything or have suggestions, don’t hesitate to reach out — we’re always here to help! —From NestScale CS 💛

5 / 5 Share

Nov. 3, 2025

Store

klyvios

Using app

3 months

Developer Reply

Wow, thank you for the 5 stars! 😊 We’re so happy to hear that you’re enjoying the app. Knowing that our work is helping Shopify merchants like you truly makes our day. We’re always here to support you, whether it’s answering questions, helping with setup, or exploring new ways to make your store even better. Your feedback and support inspire us to keep improving! 💛 — Chloé from NestScale

5 / 5 Share

Oct. 30, 2025

Good!!

Using app

25 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the awesome review! 😄 We’re thrilled to hear you’re enjoying NS Color Swatch and that our support made a difference. Your kind words really motivate us to keep improving! If you ever need anything or have suggestions, don’t hesitate to reach out — we’re always here to help! — Chloé from NestScale 💛

5 / 5 Share

Oct. 29, 2025

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

Store

My Store

Using app

4 minutes

Developer Reply

Wow, thank you for the 5 stars! 😊 We’re so happy to hear that you’re enjoying the app. Knowing that our work is helping Shopify merchants like you truly makes our day. We’re always here to support you, whether it’s answering questions, helping with setup, or exploring new ways to make your store even better. Your feedback and support inspire us to keep improving! 💛 — Chloé from NestScale

5 / 5 Share

Oct. 23, 2025

Using app

3 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi customer, Thank you for the 5-star rating! We're glad you're enjoying our app. If you have any feedback or need assistance, feel free to reach out. Best regards, Chloé - Customer Success Manager @NestScale

5 / 5 Share

Oct. 20, 2025

Using app

4 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Wow, thank you for the 5 stars! 😊 We’re so happy to hear that you’re enjoying the app. Knowing that our work is helping Shopify merchants like you truly makes our day. We’re always here to support you, whether it’s answering questions, helping with setup, or exploring new ways to make your store even better. Your feedback and support inspire us to keep improving! 💛 — Chloé from NestScale

5 / 5 Share

Oct. 18, 2025

Store

My Store

Using app

Over 1 year

Developer Reply

Wow, thank you for the 5-star review! 😊 It’s great to hear that you’re happy with the app and our service. Feedback like yours truly motivates our team to keep improving and giving our users the best experience possible. — Chloé from NestScale 💛

4 / 5 Share

Oct. 15, 2025

good customers service helps really quick and takes the time

Store

Siphana

Using app

20 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for your kind words! 😊 We’re really happy to hear that our customer service team could help quickly and take the time to support you properly. Your feedback truly means a lot to us! If you ever need any further assistance or have suggestions, don’t hesitate to reach out — we’re always here to help. 💛 — Chloé from NestScale

5 / 5 Share

Oct. 12, 2025

Using app

3 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the awesome review! 😄 We’re thrilled to hear you’re enjoying NS Color Swatch and that our support made a difference. Your kind words really motivate us to keep improving! If you ever need anything or have suggestions, don’t hesitate to reach out — we’re always here to help! —From NestScale CS 💛

5 / 5 Share

Oct. 7, 2025

日本のECサイトを運営しています。 求めていた機能が一つで完結し、希望通りの見た目になりました。 管理画面も分かりやすく、またサポートの皆様も大変親切にご対応いただきとても感謝しています。

Store

TEECHI

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

この度は素敵なレビューをありがとうございます!😊 ご希望通りの見た目になり、管理画面も分かりやすいと感じていただけたとのこと、とても嬉しいです。サポートチームへのお言葉もありがとうございます。今後もより良いアプリ体験をご提供できるよう努めてまいります。 — Chloé from NestScale 💛

5 / 5 Share

Oct. 6, 2025

Store

My Store

Using app

About 1 hour

5 / 5 Share

Oct. 4, 2025

Using app

4 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Wow, thank you for the 5 stars! 😊 We’re so happy to hear that you’re enjoying the app. Knowing that our work is helping Shopify merchants like you truly makes our day. We’re always here to support you, whether it’s answering questions, helping with setup, or exploring new ways to make your store even better. Your feedback and support inspire us to keep improving! 💛 — Chloé from NestScale

5 / 5 Share

Sept. 30, 2025

Quick service & Useful product.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the awesome review! 😄 We’re thrilled to hear you’re enjoying NS Color Swatch and that our support made a difference. Your kind words really motivate us to keep improving! If you ever need anything or have suggestions, don’t hesitate to reach out — we’re always here to help! —From NestScale CS 💛

5 / 5 Share

Sept. 28, 2025

This app makes it very easy to manage and clearly display variant images, which is extremely important for an eyewear store like ours. At first, I had some mapping issues where images did not match correctly, but the support team was incredibly responsive and helped solve everything quickly. I really appreciate their professional and friendly support, and now the app is working perfectly. I highly recommend this app to anyone who needs reliable variant image management with excellent customer service.

Using app

13 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the fantastic feedback! 😊 We’re thrilled to hear that the app is helping you manage and display your variant images effectively, especially for your eyewear store. We completely understand how important it is to have everything mapped correctly, and we’re glad our support team could resolve the issue quickly for you. It means a lot to know that our professional and friendly support made a difference, and we’re so happy that the app is now working perfectly for your store. Thank you for recommending it — your kind words truly motivate us to keep improving and providing the best experience possible! 💛 — Chloé from NestScale

5 / 5 Share

Sept. 25, 2025

So far so good. I had one problem where I couldn't figure out how to make a variant show up on the selectable list of items within the app (because I had altered variant name within product page), and they got back to my chat inquiry within minutes and helped me fix it quick. It was just me forgetting a pretty basic step, but it was nice to have the responsiveness. I'm pretty inexperienced and running the free version only for now, but will consider the paid version if my needs expand.

Using app

2 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 25, 2025

Using app

38 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hi Erik, We’re sorry to hear that your experience hasn’t met your expectations. We noticed that you’re still on the free plan, and we reached out to offer assistance, but haven’t heard back yet. If you’re open to it, we’d love the chance to help resolve any issues and ensure the app works smoothly for your store. Please feel free to reach out anytime — we’re always here to help! — Chloé from NestScale

5 / 5 Share

Sept. 25, 2025

Good service, Best Color Swatch app on Shopify :D

Using app

About 1 month

Total reviews

7

Average rating

3.3

Developer Reply

Thank you so much for the awesome review! 😄 We’re thrilled to hear you’re enjoying NS Color Swatch and that our support made a difference. Your kind words really motivate us to keep improving! If you ever need anything or have suggestions, don’t hesitate to reach out — we’re always here to help! — Chloé from NestScale 💛