Octane AI: Advanced Quiz Maker

Nov. 19, 2024

I have only been impressed with both Octane AI as an app, as well as their incredible customer service. The integration was seamless, the design set up was straightforward with the CS team always there to support when I did have any questions. While the whole Octane team has been helpful throughout, Ariel and Ivana in particular have gone above and beyond to support PAWD DRINKS! Don't look any further if you are looking for a quiz to massively improve your customer experience!

Nov. 15, 2024

Very helpful support! Shout out to Ariel for all of his help!!

Nov. 14, 2024

I've been very happy with the engagement and sales we are seeing from our Octane quiz so far. Support - especially Arielle and Ivana - have been super responsive in helping me with my questions.

Nov. 7, 2024

We recently implemented Octane AI to create a customized quiz that recommends products based on in-depth responses. The support from their team—especially Ariel and Ivana—has been outstanding. They've shown incredible patience and guided us through each step of the quiz logic setup. We're truly impressed! Thank you Ariel, Ivana, and the entire Octane AI team!!

Nov. 6, 2024

Octane is really amazing! The app itself is fantastic, and their support is top-notch . Ariel was especially helpful with the customizations I needed for the quiz—he explained everything clearly and responded promptly to all my questions.

Nov. 5, 2024

We had a very good experience working with their team. Pablo from Octane was incredibly responsive and helpful!

Oct. 30, 2024

My experience with Octane AI has been great so far, especially because of their customer support team. Ivana was a delight to work alongside with, she was very helpful & made my life a lot easier especially with deadlines for my website. Thank you Ivana & the team!

Oct. 29, 2024

We recently switched from Typeform to Octane AI after looking at a bunch of different platforms, and we couldn’t be happier with the choice! Octane AI stood out for its features and user-friendly interface, but what really blew us away was the top-notch customer and technical support. They provided super clear instructions and were quick to help with any troubleshooting we needed—seriously responsive and helpful. If you’re on the fence, we’d highly recommend giving Octane AI a try!

Oct. 29, 2024

Love the app, wish it had a few more functions for design and for the visually impaired, other than that, highly recommend.

Oct. 25, 2024

We have been using Octane for several months and we love it. Big props to Ariel for always providing us quick service on any questions we have.

Oct. 22, 2024

Octane has been fantastic! We've been using it for almost a year and have had an excellent experience. Setting it up was a breeze, and building the quiz was both easy and fun. The ongoing support has been flawless—there's always someone available to assist when needed. Special thanks to Ariel for providing quick and efficient help when we needed it most!

Oct. 21, 2024

Octane support is so good they have become a key example for modeling our own CX/CS improvement!

Oct. 3, 2024

Great app but even greater customer service! Every question I've had has been answered, and quickly. Ivana and Ariel and Mark are so knowledgeable, and so patient! I am not a developer or coder or anything like that. They've made it possible for me to create a fairly complicated quiz myself, and have made great suggestions to make it look and work better. 5 stars!!!

Oct. 2, 2024

Ivana and Ariel were helpful giving updates on klaviyo syncing being down.

Sept. 26, 2024

I do not suggest this app at all. The customer service is very bad. I made an appointment via zoom, and after 3 days the person in charge told me that she could not help you and she did not know the language in which the questions were written, even though I translated all the questions for her. Then he told me that he did not have time and that he had to go??? They deducted $200 and no one helped, and the company does not have a staff to help. also she same person in meeting and email and chat ? how company like that have one lady to 3 jobs ? and i make 11 questions in Quiz ,she said i suggest reduce to 3-4 questions ?

Sept. 9, 2024

Great app and easy to learn how to use. Great customer service! Any time I have any issues with building the quiz, the team answers quickly through chat and gives clear instructions on how to solve any problems.

July 10, 2024

I'll admit I was skeptical that a quiz would be impactful on our site, and hesitant to commit to the price. Not only has the quiz more than paid for itself, it's brought in a nice additional chunk of revenue for us, as well as added a nice amount of engaged customers to our email list. The quiz was easy to set up, and has so far been very successful. The Octane team has also been engaged in our progress, responsive to all inquiries, and proactive in making suggestions for improvement. It's only been a little over a month, but so far we're very happy with Octane. I've never reviewed a Shopify app before but I was so impressed by Octane's performance I felt compelled to finally do so.

July 1, 2024

Our experience with Octane has been exceptional, and I cannot recommend it highly enough! Creating our quiz was quite complex, but our account manager Marina has been with us every step of the way. She is absolutely amazing! Every issue or question we had, she promptly addressed with incredible helpfulness and expertise. Thanks to her, the quiz has been a tremendous success on our website, driving significant revenue. We are currently enhancing our quiz with A/B tests, and Marina's support in this process has been invaluable. I am excited to see our statistics improve even further. While there are some technical aspects of Octane that could be refined, they are receptive to feedback and actively support app development.

July 1, 2024

Marina and the team provide excellent ongoing support, which is why we have continued to be long-term customers of Octane.

May 9, 2024

Love having this quiz on our store's website! It has helped individuals determine what kind of fuel nozzle to purchase with the type of can that they have in their garage. Ivana & Mark are always there to help when I have an issue!