Shipping Rates Rules & Zones
Shopify shipping rates rules & shipping zones by postcodes
Rating
5.0
feedback
16
chart
#513
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
19%
-
Less than a month
56%
-
Less than a year
12%
-
More than a year
0%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with many praising the exceptional customer service provided by the support team. Users highlighted the fast response times, knowledgeable assistance, and willingness of the support team to guide them through setting up shipping zones effectively. The app itself was described as simple to use, offering solutions for complex postcode rules and allowing for the customization of shipping rates based on specific criteria. Users appreciated the ability to set up multiple shipping zones within a country and the intuitive nature of the app.
Highlights
Review RSS Feed
All reviews
Oct. 24, 2025
Great app for separating shipping costs and services by postcode, cannot fault the the support who are fast, knowledgeable and keen to help
Oct. 13, 2025
The best customer service I have ever experienced! I downloaded the App and was offered a Zoom call for help in setting it up. In the course of the call the developer asked a lot of questions to better understand my shipping goals and challenges. Based on my objectives, which turned out to be relatively simple, he suggested that I would currently be better served using Shopify rates rather than their App. He then did a screen share and walked me through how to set rates within Shopify to accomplish my objectives. So he talked me out of buying their App (which I will need in the future) and using the free option in Shopify, and then took the time to show me how to do it. What a great Shopify partner. I highly recommend.
Really appreciate your feedback! It was a pleasure chatting with you and helping you set everything up. Glad we could find the best fit for your needs.
Sept. 18, 2025
Amazing customer service, especially when they can jump on a call with you and guide you through setting up your shipping zones so you get it right the first time. For the price, I went with the yearly plan and paid upfront. Great product, great customer service and a great team.
Thank you so much for the wonderful 5-star review! We’re happy the guidance on setting up your shipping zones was helpful.
Sept. 18, 2025
Great experience and support service. Looking forward to any chance we could have an import function for the postal code.
Thanks so much for the kind words! Importing postal codes is already on our radar, so stay tuned for future updates :)
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more