Shipping Rates Rules & Zones for Shopify

Shipping Rates Rules & Zones

Shipping rates rules & custom shipping zones by postcodes

Rating

4.8

feedback

28

Reviews

chart

#418

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    14%
  • Less than a month
    46%
  • Less than a year
    25%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, highlighting the excellent customer support provided by the team. Users appreciate the quick responses and effective solutions to their issues, with mentions of specific team members like Lukasz, Wiktoria, and Tomek who have been particularly helpful. The app itself is praised for its functionality in setting up shipping rates based on complex conditional logic and postcodes, allowing for total control over charges. Users also commend the simplicity and ease of use of the app, as well as the proactive approach of the support team in guiding them through setup and resolving any challenges.

Highlights

Excellent customer support and quick responses
Functionality in setting up shipping rates based on complex logic and postcodes
Simplicity and ease of use of the app
Proactive approach of the support team in guiding users through setup and issue resolution

Rating Breakdown

  • 5
    96% (27 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (1 ratings)

Reviews with Text

  • 93% (26)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 20, 2026

Experience with lukasz setting up the app was excellent and the app works effectively.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2026

Excellent support from Wiktoria. Quickly sorting our shipping arrangements and issues with a detailed guide including explanatory screenshots.

Using app

12 months

Total reviews

4

Average rating

3.0

Developer Reply

So great to hear this — thanks for taking the time to share!

5 / 5 Share

March 20, 2026

I've run into a few issues I haven't been able to resolve myself since this app was first installed on our shop by our website developers. I used the chat support option to reach out for help and I received a very quick response - both my issues were resolved the same day. I highly rate the customer support and service.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad we could help! Thanks for taking the time to share your experience :)

5 / 5 Share

March 16, 2026

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review!

1 / 5 Share

March 3, 2026

No support is available to help us, after many attempts.

Using app

About 19 hours

Total reviews

8

Average rating

3.9

All reviews

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