Shipping Rates Rules & Zones
The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by the team. Many users highlighted the quick response times and effective resolution of issues, showcasing the dedication of the support staff. The app itself was commended for its functionality in setting up shipping rates based on zip codes, making it a valuable tool for businesses with specific shipping requirements. Users also appreciated the simplicity of the app's setup process and the prompt assistance from the developers.
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Great tool to split out different Shipping costs for regions within in Zones and ensure we are managing our costs with our couriers. Octolize team were quick to respond to our questions and put in some improvements in the way we had implemented. Quick and easy solution.
Thank you so much for the 5-star review! We're thrilled to hear that the app is helping you successfully manage your regional shipping costs and courier rates. Our support team is always here to make sure things run smoothly for your store. Thanks for choosing us.
This app is very user-friendly, was quick to learn, plus it does exactly what I need it to do. Customer support has been so helpful and responsive as well!! Highly recommend.
Thank you so much for the wonderful review! It was an absolute pleasure helping you get your shipping setup working perfectly. We are thrilled to hear that the app is doing exactly what you need and that you had a great experience with our support!
Detected I'm on a Shopify basic plan. To start a subscription but then immediately says no CCS detected which is needed for the actual application and only available on a growth plan, pretty deceptive.
Thank you for your feedback, and we sincerely apologize for this frustrating experience. You are right - we discovered a bug where the app prompts for a subscription before fully verifying your CCS status. We are actively fixing this right now to ensure the flow is transparent. While we do include a disclaimer on our App Store listing stating: "NOTE: THIS APP REQUIRES CARRIER-CALCULATED SHIPPING (CCS) FOR PROPER FUNCTIONING", we completely understand that this note can be easily missed during installation. It was truly not our intention to be deceptive. If you have any questions or need assistance (including tips on how to get Shopify to enable CCS on your plan), please reach out to our support team. We would love to help you out!
Experience with lukasz setting up the app was excellent and the app works effectively.
Thanks for the review! We’re glad the setup session with Łukasz was helpful and that the app is working effectively for your store. We're here if you need anything else.
Excellent support from Wiktoria. Quickly sorting our shipping arrangements and issues with a detailed guide including explanatory screenshots.
So great to hear this — thanks for taking the time to share!
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