Offerly: Make An Offer Button!
The reviews for the Offerly Shopify App are overwhelmingly positive, highlighting the exceptional customer service provided by the support team. Customers praise the quick responses, proactive assistance, and willingness of the team to go above and beyond to resolve any issues. The app itself is described as easy to set up and use, with many users appreciating the customizable features and seamless integration with their online stores. The ability to accept, reject, or counter offers, as well as the option to set up auto-refusal for low offers, are particularly well-received. Additionally, the app's effectiveness in increasing sales through the 'Make an Offer' function is a common theme in the reviews. However, there are a few negative comments regarding technical issues and concerns about emails being sent from Offerly's domain instead of the store's domain.
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Extremely quick to respond. Helped us figure out the issue immediately. Great customer service.
It's unheard of to get the amount of customer support that Offerly provides. Their team replied quickly and productively to my questions. They hopped on a call with me to walk me through needed fixes. And now we're good to go! Couldn't be happier with the service and the price is excellent!
So far so good its a great app easy to set up after the initial difficulty setting up emails so they came from my store rather then Offerly's email and support was really helpful with this and it was sorted quickly as was with a few questions I had regarding setting up the app and support answered them immediately they even emailed me a video to show me how to change the settings within the app. Can't fault support or the app. Thank you!
Very useful app and the tech support has been extremely helpful in making sure the product works for us.
When choosing 50+ individual products for inclusion, it froze with all sorts of messages. Had to exit and lost all changes. Instant cancellation!
We are very sorry you had this experience! We tried to replicate the issue you mentioned and were not able to - We have also repeatedly reached out to you and have still not heard back. We would love the opportunity to assist you with your setup. Please reach out to us at [email protected] for assistance!
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