All reviews

Rating Breakdown

  • 5
    97% (30 ratings)
  • 4
    0% (0 ratings)
  • 3
    3% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

Dec. 12, 2024

Perfect response from Support team. They fix my request by 30mins. It's was very helpful.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2024

I had a technical issue and Offerly not only replied right away, they worked with me to get a custom solution to the problem. The Make an Offer button has also been working great. Highly recommend them.

Using app

About 1 month

Total reviews

6

Average rating

4.3

5 / 5 Share

Dec. 4, 2024

Great app With no fees (only 1% about what you sell). This is really honest and the app is great! Cause you have the opportunity to trade the price with the customers improving the conversions!

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

All the features I was looking for, nice subscription options, timely and helpful support! a very easy app to use and understand. I have not used it enough to give a review of all of its capabilities over time, but I already have a lot of confidence in the support. So happy they made this app and I know it will increase our sales.

Using app

5 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

Not only is this a terrific app but the customer service is AMAZING!!! I downloaded the app and immediately emailed support for help and I received a reply in less than 5 minutes! The support team was so accomodating and even customized the app by adding a feature to it just for me and they did it fast! Outstanding app and outstanding customer service! If I could have given them a 10 star rating, I would have.

Using app

About 20 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you!! We pride ourselves on excellent customer service and supporting our customers requests! If you ever need anything else you know where to find us =]

5 / 5 Share

Nov. 7, 2024

Offerly’s ‘Make an Offer’ button has completely transformed customer interaction for our company. Easy setup, instant engagement boosts, and an incredibly responsive team—they even added text notifications within days of my request! Highly recommend for e-commerce

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you Liz - We are glad you are liking the new text notifications feature! If there is ever anything else we can add to help you please let us know =]

5 / 5 Share

Nov. 7, 2024

This is my first time leaving a review, but I my experience with the folks at Offerly has been so outstanding I need to give a big shout out to them. We had a very specific business case and they have helped us achieve our goals. The communication and response time has been exceptional. The app works great, the interface is easy and very configurable. Highly recommend

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! Our team is here and always willing to help if you ever need anything else!!

5 / 5 Share

Oct. 2, 2024

Ich kann die App nur empfehlen. Einfache Installation und Handhabung. Hatte zwei Punkte, wo ich geändert haben musste und habe mich an den Offerly Support gewendet. Prompt kam eine Rückmeldung und mein Anliegen wurde SOFORT bearbeitet! Unglaublich toller Service. Nur zu empfehlen!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

Excellent Support team to guide you!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2024

Offerly is the perfect solution for our online store. We are able to provide a discount based on a percentage. And, the emails are pre populated which makes it so easy to set up. The best part is the real-time interaction with the customer. The customer clicks the 'make an offer' button, I have already set the discount threshold to 10% (as an example) and the customer makes an offer that is 15% off. In seconds the customer sees the discounted price with a link that takes them to the cart. And, there is email follow up, with the link, so they might come back. I have tried other apps - this is the best if you want to offer a discount and not get stuck in negotiations. Highly recommend! The customer support is incredibly fast and helpful, too.

Using app

19 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 23, 2024

The app works well and has increased our sales by allowing potential buyers to make an offer on our products (antiques and collectibles). I was using another app previously and feel that Offerly works as well and charges significantly lower fees. During the setup I experienced a problem due to some edits I did to several java scripts that were suggested by others to increase speed. A customer service rep reviewed what might be causing the errors and fixed them free of additional charge. That is great service and I really appreciated it.

Using app

17 days

Total reviews

3

Average rating

4.7

5 / 5 Share

July 15, 2024

We were using another previously, but unfortunately, they did not support it anymore. We really appreciate the communication with Offerly, especially about potential new features. They are very responsive and implemented a feature within a week to match the competition. The support seems to work perfectly with development. Regarding the app, it is super simple to integrate, with no need for extra customization to be ready to use. We love it!

Using app

6 months

Total reviews

18

Average rating

4.6

Developer Reply

Thank you for your review! We really appreciated working with your team to expand our offering, please let us know if there is anything else we can do for you! =]

5 / 5 Share

July 2, 2024

Just added this app to my Shopify store and the support team at Offerly has been OUTSTANDING! Immediate responses to all my questions and they really go out of their way to help. Highly recommend this app if you want to accept offers on your site.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review - we are glad you are enjoying working with our team!

5 / 5 Share

July 1, 2024

It works perfectly, very recommended, it is exactly what we were looking for

Store

Dresso

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind review! We appreciate your kind words and are always here to help if you need anything =]

5 / 5 Share

June 28, 2024

The app is very useful and easy to use. The app team is very kind, experienced and very fast. Thanks for everything.

Using app

16 days

Total reviews

2

Average rating

5.0

Developer Reply

Anytime! We are always here to help with anything you may need or questions you may have!

5 / 5 Share

June 27, 2024

Very easy to use and works perfectly for all our needs. The customer support is great, very quick, and they helped me set up everything in my shop.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2024

⭐️⭐️⭐️⭐️⭐️ 5 Stars!! Look no further. This app and its developers are worth their weight in gold. Incredible support, always friendly and professional. We even got an offer on our first day with the app!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our app and support team. We truly appreciate your kind words and look forward to continuing to support you. If you ever need anything, don't hesitate to reach out. Thanks again!

5 / 5 Share

May 28, 2024

Outstanding service and a fantastic app. Could not recommend enough. Thank you!

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

It was a pleasure working with your team! Thank you =]

3 / 5 Share

May 27, 2024

I had Offerly installed for about three weeks with no issues on its own. However, two of my pre-order apps started malfunctioning inexplicably. Since Offerly seemed to be working fine, I was surprised to learn from developer from another company that it might be the culprit. Sure enough, disabling Offerly immediately resolved the issue with the pre-order apps and information and prices being displayed to customers - which is a HUGE deal. As a workaround, I created a collection with tags and a contact link directly on my site, eliminating the need for Offerly's integration. Given that Offerly served a seemingly minor function on my site, yet caused such a significant impact (entire pages not working), I decided against contacting them.

Using app

13 days

Total reviews

2

Average rating

2.5

Developer Reply

We have attempted numerous times to reach out to the merchant, but have never been able to reach them. Had we been contacted we are sure we would have been able to resolve any issue that was occurring. No other merchant has ever reported this issue with our application, it is possible that the combination of all their applications did not work together, but again we cannot be sure and are happy to help if anything like this should ever occur! We were never contacted and thus unable to help. We wish this merchant the best of luck in the future and if we can help in anyway with anything moving forward, encourage them to reach out.

5 / 5 Share

May 16, 2024

We liked this application very much and think it is very functional, but I would also like to touch upon some issues that I find lacking. 1. Different languages ​​should be supported. 2. Different designs should also be created for customers. 3. It would be more logical for customers who want to buy more than one piece of the same product to specify the discount amount based on the total price of the product rather than the unit price.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We have worked with the LM Luxemitter team and addressed all their issues listed. 1. We do have support for different languages 2. Different designs are possible for different customers 3. The offer is now based on the total price based on quantity * price of the item as per their suggestion =] Thank you for working with us and helping make our platform better for everyone!