All reviews

Rating Breakdown

  • 5
    90% (18 ratings)
  • 4
    5% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (1 ratings)
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5 / 5 Share

June 12, 2024

Super App und top Kundenservice. Somit absolut empfehlenswert!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2024

Top Erfahrungen mit dieser App und Firma gemacht. Kompetenter Kundenservice welcher die Probleme seiner Kunden ernst nimmt.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

Gute APP, offen für neue enwicklungen. Sehr hilfsbereit und bei anliegen wird rasch geholfen. Top…..

Store

sapuro

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 3, 2023

Sehr kompetente Firma welche sich für Ihre Kunden einsetzt. Persönliche Ansprechpartner und Ahnung von ihrem Business runden die gute Bewertung ab. Bin gespannt was Sie noch alles rausbringen

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2023

Unsere Ansprechpartnerin Lisa Hoch hat super schnell auf unsere Anfrage reagiert. Super Support :)

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2022

Schön einfach und simpel gemacht, ohne unnötigen Schnick-Schnack. Super Support, der schnell und nett reagiert :)

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 19, 2022

Top App, die alles kann was wir brauchen. Für Bestellabwicklungen in der Scweiz absolut zu empfehlen.

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2022

An Alle; ich bin begeistert. Mit einer Frankierlizenz der Swiss Post haben wir unseren Versandprozess mittels dieser App automatisiert - wenige Klicks und schon ist das Label generiert und ausgedruckt auf unserem "Zebra"-Drucker. Es funktioniert und hat mich total begeistert, wir haben so lange nach einer solchen Lösung gesucht. Die App informiert auch unsere Kunden via Shopify "Versandbestätigungsmail" - inkl. Trackingnummer. Spart richtig Aufwand!! Klasse, danke an den Erfinder der App.....

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2022

Tolle App! Hat alle Funktionalität, die ein "Startup" wie wir brauchen. Auch das "Onboarding" ist super einfach - ist die Frankierlizenz und das ID/Secret eintragen und kann es schon losgehen! Automatische Übermittlung des Versandstatus und der Tracking URL an meine Kunden - 1A! Das Design der App könnte noch verbessert werden - aber die Funktionalität ist genial. Kann ich nur weiter empfehlen!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2022

Mit den Zugangsdaten der Swiss Post in der Hand haben wir die App in 10 Minuten "up & running" gehabt - super easy Setup! Wir nutzen den Adressvalidator um sicher zu gehen, das unseren Kunden kein Tippfehler bei der Adresseingabe passiert ist.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2022

It's a great app! Simple to set up and saves a lot of time every day. It dramatically improved our customer service by providing track and trace information to our customers with just one click.

Using app

About 19 hours

Total reviews

2

Average rating

5.0

4 / 5 Share

March 21, 2022

The app works ok. It could be way better though. The price is fair. I like the setting that lets you print different sizes in 1 page, that is cool. But I would really, really like an option to fullfill orders ONLY when they are posted at the office instead of when it is printed.

Using app

About 2 years

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for your review. This app is a label printer app and not a fulfillment app - means there is no technical way the app knows, when you get the parcel to the post office. The app and the Swiss Post will provide your customers the track&trace link/URL - and this link will be available once the label is created. It will be updated once you get the parcel to the post office. Conclusion: The current setup provides service to your customers right from the start! Regarding the "auto fulfill" within the app - it may be disabled! But this means you need to manually fulfill the order within Shopify and add the track&trace information.

5 / 5 Share

March 1, 2022

Ein praktische App, um Zeit zu sparen und den Versand-Prozess zu optimieren. Wir haben vorher alle Adressen "von Hand" abgetippt und manuell frankiert. Mit dieser App ist die Frankierung mit wenigen Klicks erledigt.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 28, 2022

I am using the app for my newly setup online store and really like it. It is simple to setup, easy to understand and provides everything I need. I think the pricing is also really fair and there are various plans based on your volume, which is great. Also, great and very responsive support which makes it even better. Can highly recommend the app for all Swiss users.

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 24, 2022

Die App ist ideal für den CH-Versand. Klar verständlich und einfache Bedienung. Ich kann die App der Post nur empfehlen.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 23, 2022

The app is very easy to use and the response time of the team in case of questions is incredibly quick

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

Die Swiss Post App ist sehr Bedienerfreundlich und hat alles was man so braucht. Ich empfehle die App sehr!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 5, 2021

Great app! I had some issue in setting it up due to the Swiss Post complexities, but the customer service from the app supported me in every step! The app really simplifies the fulfilment and is fully integrated with the Swiss Post. I highly recommend it!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 20, 2021

We started using the app recently, and it really helped us impressively with our fulfilment, as all tasks can be done on all orders with 1 click in bulk. The support was reactive for the setup and is working on a new version coming next month with added features. First it validates the addresses so we don't have anymore returns due to misspelled addresses. Then it generates the tracking label with the possibility of adding our logo to it and it marks the order as fullfilled. A time saver for us and added value for our clients.

Using app

Over 2 years

Total reviews

3

Average rating

3.7

1 / 5 Share

April 27, 2021

We used to partner with a third party Swiss Post developer/app to fill and print our orders. When we contacted support to set up, we had to take the Swiss official app. I have to say your app is not as good. We were able to fill and print our orders from our order page, not having to jump back and forth from the app. The function to fill is not efficient. And it does not fill and send tracking on our shopify page so it is causing 5X the effort to use your services and causes more confusion.

Using app

21 days

Total reviews

1

Average rating

1.0

Developer Reply

We are about to provide a "built-in" Shopify solution which will come up latest Q4/2021. Regarding the tracking number: this is a setting you can easily active within the app - maybe it is a bit hidden, so you couldn't find it - but the function is available.