Pepper + Vetiver review for Okendo: Product Reviews & UGC

1 / 5

Nov. 9, 2023

So far I have found their team to be disorganized and unhelpful. There have been several delays and we've into a few road blocks (which were misrepresented during the sales process) and their team is offering no guidance or support - just lots of pushback. I'm being sent articles that don't answer my questions (instead of the onboarding specialist taking the time to answer my questions herself). They are telling me they can't do things that the sales person told me they could. The setup has been severely delayed. I'm hoping someone on their team is capable of turning this around because as of now, it's been a very disappointing experience.

Using app

6 days

Total reviews

6

Average rating

2.3

Okendo: Product Reviews & UGC for Shopify
Okendo: Product Reviews & UGC
4.8 star
891 reviews

Okendo: Reviews & UGC

Developer
Shopify App Store