
Okendo: Reviews & Loyalty
Okendo: Reviews & Loyalty
Rating
4.9
feedback
1,101
chart
#939
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
The reviews for the Okendo Shopify App are overwhelmingly positive, highlighting the exceptional customer support provided by the team. Users appreciate the quick responses, personalized assistance, and willingness to go above and beyond to resolve any issues. The app is praised for its ease of use, seamless integration with Shopify, and a wide range of features that help in boosting customer trust and engagement. Many users mention specific team members like Paulo, Laura, and Josh, who have been instrumental in guiding them through the setup and optimization process. However, there are a few mentions of the app being on the pricier side, with some users feeling that certain features come at an additional cost, which can be a drawback for budget-conscious businesses.
Highlights
Rating Breakdown
All reviews
Feb. 16, 2025
We have had some technical issues with this app but they have now been resolved. Despite giving the app a four star rating, Paulo from tech support deserves a five star rating - very prompt, helpful, and courteous - we're very impressed!
Feb. 12, 2025
Okendo's onboarding process is detail-oriented, and the feature I appreciate the most is the one-stop solution that offers loyalty programs, reviews, etc. It allows seamless integration while also gathering useful data from surveys. I would say this is one of the best review solutions for e-commerce.
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