Okendo: Reviews & Loyalty
Create Superfans with Reviews, Loyalty, Referrals & Quizzes
Rating
4.8
feedback
1,354
chart
#1,221
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
2%
-
Less than a month
16%
-
Less than a year
50%
-
More than a year
31%
Reviews Summary
Okendo is highly praised for its exceptional customer service and support team. Users appreciate the responsiveness, professionalism, and helpfulness of the support staff, mentioning specific team members who went above and beyond to assist them. The platform itself is described as intuitive, easy to use, and feature-rich, offering a seamless integration process. Customers highlight the positive impact on their businesses, such as increased engagement, conversion rates, and trust-building with their audience. The AI features, like AI summary and AI auto-reply, are also well-received for enhancing the user experience. Overall, Okendo is recommended for its reliability, flexibility, and continuous evolution to meet the needs of Shopify merchants.
Highlights
Review RSS Feed
All reviews
May 29, 2026
Great app with a convenient and intuitive setup process. The support team is responsive and genuinely helpful. It offers a wide range of useful features, and the widget integration is clean and straightforward without requiring a lot of code.
May 28, 2026
Great app! We are using this platform for reviews and Jay helped us with any roadblocks that came up. Great customer service. Huge rave to both the Okendo app & Jay from team support.
May 28, 2026
Your customer service is top notch. We experienced an issue caused by a Klaviyo outage, and Josh was incredibly helpful and professional throughout the process. He was quick to assist, kept us updated, and helped get everything resolved smoothly. Really appreciate the support from the Okendo team.
May 28, 2026
Raney really helped our company to figure out why all our reviews were not exported to the Shop App.
May 27, 2026
We’ve had a great experience with Okendo so far. The onboarding process was smooth, and the team was very helpful in getting everything set up correctly. Their customer support has also been extremely responsive whenever we’ve had questions or needed assistance. It’s clear they care about helping their customers succeed, and that level of support has made implementing and using the platform much easier for our team.
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