Okendo: Reviews & Loyalty
The reviews for the Okendo Shopify App are overwhelmingly positive, highlighting the exceptional customer service and support provided by the team. Users appreciate the proactive and responsive nature of the support staff, mentioning specific team members who have been particularly helpful in setting up the app and addressing any issues. The platform itself is praised for being easy to navigate, with seamless integration and a wide range of useful features. Users also mention the smooth onboarding process and the positive impact the app has had on their customer engagement and review collection. However, there is one negative review that mentions delays in setting up the review request emails and issues with the Rewards Programme implementation, leading to a lower rating.
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The account management team is exceptional! They are continually rolling out new features that are taking us to the next level.
Okendo is a great app to use, and their support is fantastic. I particularly like the range of products they offer, making it easy to onboard and integrate with our store!
Okendo is a robust, easy to use review solution for us. Their customer service is quick and very helpful, the platform interface is intuitive and they are always bringing new features online to help us optimize our review process. I also appreciate how proactive they are. They seem to really care about their customers.
Okendo has been a fantastic partner for MiaDonna as we've built out our review program. The platform itself is intuitive and gives us exactly the flexibility we need for buyer-verified reviews, and the team behind it has been just as strong as the product. It's clear the Okendo team cares about their merchants' success, not just the sale. We're grateful for the partnership and would recommend Okendo to any brand looking for a review platform that's both powerful and backed by people who actually show up for you. Special shout-out to André for his time reviewing and optimizing our program.
Happy With Paulo, he really care about understanding properly my request and implemented very well. fully recommended platform, cost is high but worth it!
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