Okendo: Reviews & Loyalty
The reviews for the Okendo Shopify App are overwhelmingly positive, highlighting the app's ease of use, excellent customer service, and helpful support team. Users appreciate the platform's user-friendly interface, customization options, and the ability to gather authentic customer reviews effortlessly. The support team, including individuals like Leonardo, Garrett, Laura, and Amanda, is praised for being responsive, knowledgeable, and proactive in assisting users with onboarding, setup, and maximizing the app's features. Additionally, the app's integration with Shopify, the ability to showcase reviews on product pages, and the impact on Google search results are mentioned as key benefits.
Review RSS feed
Okendo is very user friendly for both the merchant and the guest!
SO easy to use platform, great support, and doesn't break the bank! A great option for all brands!
Okendo has been a useful platform for managing customer reviews and integrating them into our Shopify store. The interface is generally easy to navigate, and the integration with Shopify makes managing and displaying reviews fairly straightforward. There are some limitations when it comes to customization and review management. Certain processes, such as manually grouping products and managing reviews across similar styles, can be time-consuming. Pricing and plan limitations are also worth considering as your business scales. One of the highlights of our experience with Okendo has been the customer support. Laura Ann McCarthy has been incredibly helpful, responsive, and knowledgeable whenever we've had questions or needed guidance. Her support has made navigating the platform and addressing challenges much easier. Overall, Okendo is a solid review platform that gets the job done, but there is room for improvement in flexibility, efficiency, and pricing. The customer support has definitely been a positive part of our experience.
Huge fan of Okendo! Marissa has been a great resource over the years, always lets us know when there are new features and takes the time to walk us through how to set everything up! Highly recommend if you're a small business looking for a review platform.
Okendo is a core part of our CX stack. The review widgets look polished on our storefront and fit our brand, and the Shopify integration was easy to set up. Beyond displaying reviews, the data has become one of our most valuable sources of customer insight.Overall, a great choice for any DTC brand that wants reviews to do more than sit on a product page.
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