Okendo: Reviews & Loyalty
Create Superfans with Reviews, Loyalty, Referrals & Quizzes
Rating
4.8
feedback
1,335
chart
#1,236
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
2%
-
Less than a month
16%
-
Less than a year
50%
-
More than a year
31%
Reviews Summary
The reviews for the Okendo Shopify App are overwhelmingly positive, highlighting the exceptional customer support provided by the team. Users praise the responsiveness, knowledge, and proactive nature of the support team members, mentioning specific individuals like Leonardo, Rodrigo, Alex Abid, Marissa, Juan, Henry, André, Shiela, Paulo, Kelsey, Karen, Kerry, and more. The app itself is commended for being user-friendly, seamless in integration with Shopify, and offering valuable features like automated review collection, loyalty programs, and performance insights. Customers appreciate the customization options, ease of setup, and the impact Okendo has had on their store's trustworthiness and sales. However, there is one negative review mentioning high fees and poor customer service experience, including continued charges after cancellation.
Highlights
Review RSS Feed
All reviews
May 8, 2026
Great support from our account manager. Very user-friendly app. Definitely recommend!
May 7, 2026
Easy to use platform with exceptional Customer Support and Onboarding Team. Okendo has helped us manage our customer reviews and our loyalty program and increase our conversion rates. Shoutout to Aboud, Brock and Laura for always answering our questions and for helping us achieve our goals.
May 6, 2026
We've been really happy with Okendo reviews. It integrates seamlessly with our website and email platforms. Our account manager always shares new features and helps us optimize. We've gotten so many more product reviews since switching to Okendo.
May 6, 2026
We migrated from Yotpo to Okendo and it’s been a fantastic experience from day one. The platform is intuitive, powerful, and has helped us improve customer engagement and conversion through Reviews, Quizzes, and Surveys. At K9 Ballistics, Okendo has become an important part of our marketing stack, helping us better personalize campaigns and build stronger trust with customers across channels. A huge thank you to Steven, Laura, and the entire Okendo team for their partnership and support over the years. Their team has always been responsive, strategic, and genuinely invested in our success. Highly recommend Okendo to any Shopify brand looking to scale with a strong customer marketing platform.
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