Okendo: Product Reviews & UGC for Shopify

Okendo: Product Reviews & UGC

Okendo: Reviews & UGC

Developer

Rating

4.8

feedback

851

Reviews

chart

#569

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    18%
  • Less than a year
    53%
  • More than a year
    26%

Reviews Summary

Okendo is highly praised for its exceptional customer support, ease of use, and feature-rich app. Users appreciate the quick response times and personalized assistance from the support team, with mentions of specific team members like Juan, Luigi, and Josh. The app offers a variety of aesthetic options, customizable templates for review requests, and detailed review widgets that enhance the brand's image. However, there are a few negative reviews mentioning issues with the pricing structure, lack of URL pinning for reviews, and some dissatisfaction with post-installation support. Overall, Okendo is recommended for its comprehensive features and top-notch customer service.

Highlights

Exceptional customer support and quick response times
Ease of use and customizable features
Feature-rich app with aesthetic options and detailed widgets
Mixed feedback on pricing structure and post-installation support
Recommendation based on comprehensive features and top-notch service

Rating Breakdown

  • 5
    97% (824 ratings)
  • 4
    1% (9 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (8 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 17, 2024

Their customer support is unmatched. We consistently get live chat replies within 10min that are not only helpful, but go above and beyond to solve issues. Their product is intuitive and easy to use and has great documentation!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2024

Wonderful platform and wonderful onboarding help! The Okendo team was with us every step of the way and responded to all questions promptly. The quiz came out great. Highly recommend.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 13, 2024

5 stars to Shiela for the support!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2024

Absolutely great app and service!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 9, 2024

I already have a Hydrogen site and Okendo is a great choice for my project. Okendo takes care of everything with the @okendo/shopify-hydrogen package. I hope the @okendo/shopify-hydrogen package will develop further with more features. Cheers!

Using app

11 days

Total reviews

2

Average rating

5.0

All reviews

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