Okendo: Reviews & Loyalty
The reviews for the Okendo app are overwhelmingly positive, highlighting the exceptional customer service provided by the team members. Users appreciate the quick response times, proactive assistance, and knowledgeable support they receive when interacting with the Okendo team. The platform itself is praised for being user-friendly, reliable, and continuously evolving with new features to enhance the customer experience. Customers also value the seamless integration of Okendo with their online stores and the range of products offered, from reviews to referrals to loyalty programs. Overall, the app is described as a valuable tool for collecting and showcasing customer feedback, with dedicated account managers like Laura Gomez and André Saldanha receiving special mentions for their outstanding support and guidance.
We've really enjoyed working with Okendo. It's easy to use, integrates well with our existing tools, and has helped us collect authentic customer reviews that build confidence in our brand. The team has been wonderful to work with, Laura especially—responsive, knowledgeable, and always willing to help. We'd absolutely recommend Okendo to other ecommerce brands.
We've had an excellent experience with Okendo. The platform is incredibly user-friendly and makes collecting, managing, and showcasing customer reviews effortless. We especially love the customizable review requests, photo and video review features, and the seamless Shopify integration. Their customer support team, Karen specifically, has been exceptional, responsive, and always willing to help. The chat-with-us feature is one of the best I've come across, being especially valuable during onboarding. We highly recommend Okendo to any ecommerce business looking for a powerful, reliable review platform.
Working with Okendo Reviews has been a fantastic decision for our brand. Their platform makes it simple to gather authentic customer feedback and display it in a way that really resonates with shoppers. A special shoutout to Amanda Calderon and Henry, who went above and beyond to walk us through the ins and outs of the platform — their guidance made it so much easier to unlock everything Okendo has to offer.
Really helpful and responsive. My issue was sorted with a few hours.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.