All reviews

Rating Breakdown

  • 5
    96% (1,276 ratings)
  • 4
    2% (21 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (28 ratings)

Reviews with Text

  • 98% (1,310)
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5 / 5 Share

May 8, 2026

Great support from our account manager. Very user-friendly app. Definitely recommend!

Using app

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Total reviews

3

Average rating

5.0

5 / 5 Share

May 7, 2026

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

May 7, 2026

Easy to use platform with exceptional Customer Support and Onboarding Team. Okendo has helped us manage our customer reviews and our loyalty program and increase our conversion rates. Shoutout to Aboud, Brock and Laura for always answering our questions and for helping us achieve our goals.

Using app

--

Total reviews

7

Average rating

5.0

5 / 5 Share

May 6, 2026

We've been really happy with Okendo reviews. It integrates seamlessly with our website and email platforms. Our account manager always shares new features and helps us optimize. We've gotten so many more product reviews since switching to Okendo.

Using app

About 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

May 6, 2026

We migrated from Yotpo to Okendo and it’s been a fantastic experience from day one. The platform is intuitive, powerful, and has helped us improve customer engagement and conversion through Reviews, Quizzes, and Surveys. At K9 Ballistics, Okendo has become an important part of our marketing stack, helping us better personalize campaigns and build stronger trust with customers across channels. A huge thank you to Steven, Laura, and the entire Okendo team for their partnership and support over the years. Their team has always been responsive, strategic, and genuinely invested in our success. Highly recommend Okendo to any Shopify brand looking to scale with a strong customer marketing platform.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2026

Platform is great, support is quick and responsive

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

May 4, 2026

We’ve had a great experience with Okendo so far. The platform itself has been solid, but what really stands out is the support. Their team has been responsive, helpful, and willing to jump in when we needed guidance during setup and launch. That kind of support makes a huge difference, especially when you’re moving quickly and trying to get everything working the right way. Highly recommend.

Store

Mr Beer

Using app

About 2 months

Total reviews

3

Average rating

2.3

5 / 5 Share

May 3, 2026

A really great all-around app. Excels in its core functionalities, surprisingly robust, and very easy to work with. Their support is equally exceptional. The gold standard for a reviews app, loyalty app, and more.

Store

Don

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2026

Okendo has been a great platform, and their customer service team is incredible - always super responsive and helpful.

Store

Huppy

Using app

About 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 30, 2026

We deeply appreciate the Okendo team, specifically the Technical Support group. They are always easy to work with and get the job done seamlessly. Our experience with Okendo thus far has been a 10/10.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 28, 2026

Support team is always ready to help and easy to talk to :)

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 27, 2026

Okendo is great!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

April 24, 2026

Thank you, Laura G., for setting us a meeting with our team here at AsWeMove to walk through all of Okendo's functionalities and how we can gain the most out of our UX!

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2026

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2026

I had an issue with syncing my reviews to Google Shopping, and Leonardo from Okendo was absolutely amazing in helping me resolve it. His response was prompt and professional, and he guided me through the process step-by-step. Thanks to his support, the issue was quickly fixed, and everything is running smoothly now. I truly appreciate the excellent customer service and the time he took to ensure everything was sorted out. Highly recommend Okendo and Leonardo for their fantastic help!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 20, 2026

Very pleased with the development of the loyalty program. Coordination with Rodrigo has been a positive experience and the launch was seamless. He has been very communicative and has provided guidance throughout the onboarding process. We are excited to activate our review segment next.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 20, 2026

Okendo is a game-changer for any Shopify merchant looking to build genuine trust. The integration with Klaviyo is seamless, making automated review collection feel personal rather than robotic.

Using app

Over 3 years

Total reviews

15

Average rating

5.0

5 / 5 Share

April 20, 2026

Okendo has always been a great, easy-to-use platform, but I’m especially impressed with their customer support. I had the opportunity to brainstorm with Alex Abid on how to manage reviews for a new product, and he went above and beyond to make the process as seamless as possible. Thank you so much!

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

April 17, 2026

Great support and app options.

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 3, 2026

Marissa was great to speak with! Very knowledgeable, approachable, and helpful. She explained things clearly and gave us a helpful overview of the options available within Okendo. We appreciated her guidance.

Using app

About 3 years

Total reviews

7

Average rating

4.9