Okendo: Reviews & Loyalty

Great app and even better support team. Always fast and helpful!

The app is super easy to use and anybody can figure out the basics. The team however will help you unleash and open what's possible with Okendo and reveal what you may not know. To get the most out of Okendo, you should definitely work with the rep or do your research.

very good

Amazing Service as always from the team at Okendo. Massive shout out to Leonardo who helped solve some review issues we had when we relaunched a new theme on our site. Always recommend!

We've had a great experience with Okendo as our review platform for Garden Winds. Garrett made onboarding easy from the start, walking us through setup clearly and patiently answering every question along the way. Since then, our CSM Laura has been fantastic at helping us get more out of the platform, proactively pointing out features and showing us how to actually apply them to our store rather than just listing them off. On top of the great support, the platform itself is intuitive and easy to navigate. Between Garrett's onboarding, Laura's ongoing guidance, and how straightforward the platform is to use day to day, we've felt genuinely supported every step of the way.

Consumer service was very kind and quick response time!

Clean install, straightforward setup, and the review widget looks good on our product pages without much fiddling. Star ratings pull through to Google search results, which was the main reason we chose Okendo over the cheaper options. Support has been genuinely responsive when we've needed them. Real answers from real people, not canned replies. Solid choice for a small brand that cares about how reviews look on the page.

Awesome support

We were using it for years in several stores. It's the best platform to use for customer retention and review management. Best support team in the business and best system integration you may ever find on Shopify.

Leonardo was super helpful and responded promptly.

We’ve had a great experience with Okendo. The platform is intuitive, easy to manage, and gives us the flexibility we need as our business continues to grow. Their team is responsive, knowledgeable, and genuinely helpful whenever questions come up. It’s been a reliable and valuable part of our customer experience and marketing stack, and I’d absolutely recommend Okendo to other new and growing brands.

Roy Shakerchi has been a pleasure to work with. His response times are quick and informative. I've never had to follow-up with him regarding additional needs. Any documentation or breakdowns needed have been thorough and super helpful. I would highly recommend working with him.

Okendo has been great for us so far. We've had a few implementation snags, due to our unique store structure, but the support team at Okendo continues to help us refine our approach. Really solid. Planning to further expand our use of features soon.

Laura has been great to work with! Each time we meet she makes sure my program is optimized and always provides great suggestions to help us reach our goals.

Great service and an incredible team!!

Strong Loyalty & Referral Platform with Excellent Account Support Our experience with Okendo has been very positive. The platform has helped us manage our loyalty and customer referral programs across multiple Shopify stores, and the support we receive from the account and product teams has been a major advantage. The combination of competitive pricing, multi-store support, responsive account management, regular consultations, and practical solutions to platform limitations makes Okendo a strong option for Shopify merchants looking to build and grow loyalty and referral programs.

Really impressed with the Okendo support team. We recently activated Referrals and they made the whole process quick and easy. Fast responses and genuinely helpful. Great support from start to finish. Thanks Sheila and Alex.

Happy we switched to Okendo. Go-live was painless and it's been very easy for our teams to moderate and route reviews to customer service. We're very happy with the support we've received from the entire Okendo team.

Great service and Okendo team is very helpful.