All reviews

Rating Breakdown

  • 5
    96% (1,195 ratings)
  • 4
    2% (19 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (21 ratings)

Reviews with Text

  • 99% (1,228)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 3, 2025

Our Account Manager was super useful in helping us with streamlining our process and platform is very easy to navigate

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

Super helpful and responsive throughout the process! Really value their care and attention to getting you set up and happy with the tool.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Store

Drip EZ

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

I've really enjoyed using Okendo as our Reviews app for the past two years. It's easy to use, has great integrations and features and Okendo team members are always knowledgeable and willing to hop on a call to make sure that you are getting the best use from the app. Highly recommend!

Store

ecoslay

Using app

About 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Great support thank you.

Using app

21 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Amazing! Very helpfull with the onboarding!!

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

Paulo helped me out what a legend!

Store

Nomii

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

I’ve used several other review platforms, including Smile.io, Yotpo, and Stamped. Okendo offers all the benefits at a reasonable price, with an excellent customer support team and a great development team to assist with any issues. Our contact, Karen, is incredibly efficient and responsive, which made our website migration right before BFCM smooth and stress-free. I highly recommend Okendo!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

Okendo is a great app for managing reviews and loyalty. As someone completely new to the platform, I found it very user-friendly and easy to navigate. It also provides valuable insights into how it boosts overall brand performance. The team are always super friendly and quick to offer any help needed - shoutout to Marissa, who in particular has been amazing and has supported our brand with optimisations and ways to boost our overall sales.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

We migrated over to Okendo recently, and the team made the process super simple for us! We are really happy with the results, and excited to see how our partnership grows with time.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2025

We had just finished implementing Okendo app, and our onboarding specialist Karen has been a superstar in the whole process. She is very knowledgeable about the programs and made it very easy for us to navigate. Everything was up and running within two weeks!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2025

Henry Thompson was really helpful helping me set up the integrations to bring our Shopify reviews into Tik Tok and went above and beyond by offering me several tips to help us increase our review conversion, which will lead to more sales. Thank you so much!

Store

EAROS

Using app

About 1 year

Total reviews

6

Average rating

4.3

5 / 5 Share

Nov. 24, 2025

We use Okendo for Surveys, Reviews, and recently added in Quizzes. Everything is so user-friendly and quick/easy to launch without a developer. The team is so fast, responsive, and a pleasure to work with! Chelsea was able to get our quiz live within a week with all the design updates we needed, taking over project management entirely. Brittany, our CSM, proactively highlights new features and makes them easy to implement. Overall, Okendo offers high-touch support & guidance and has meaningfully improved our on-site experience.

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

Okendo is incredible—super easy to use and packed with integrations that help elevate our reviews and further connect with our community. A huge shoutout to our account manager, Henry! He’s extremely knowledgeable and took the time to guide us through exactly what we needed to optimize our platform and improve the customer experience. I really appreciated how organized he was, coming prepared with a clear agenda and thoughtful follow-ups that kept us on track and set us up for success. Excited to see the future results. Thank you!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

awesome tool with a great team of support, Henry has helped me a ton getting started with Okendo

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

We have been using Okendo for a few years. The platform is easy to navigate, and the connection with Klaviyo makes flows and emails seamless. The support team is quick to help with any questions and is proactive in reaching out to offer feedback for optimization and suggesting new tools that may be of value. Highly Recommended!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

Love Okendo! Henry did a great job setting things up for us and making our transition smooth. We love the custom questions we can ask, and the display looks great

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

Just got done with an optimization call with Laura and it was fantastic! She brought up actual actionable items for us to address to get our review submissions and referrals increased. Couldn't be happier!

Using app

About 1 year

Total reviews

4

Average rating

4.5

5 / 5 Share

Nov. 18, 2025

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

Using app

About 3 years

Total reviews

2

Average rating

5.0