All reviews

Rating Breakdown

  • 5
    97% (860 ratings)
  • 4
    1% (10 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (9 ratings)
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4 / 5 Share

June 12, 2024

Very amazing support, but importing reviews take very long time sometimes I recommend

Using app

About 1 month

Total reviews

2

Average rating

4.5

4 / 5 Share

April 10, 2024

Daniel at Okendo went above and beyond providing me with expert care. Great team to work with

Using app

Over 4 years

Total reviews

6

Average rating

4.8

4 / 5 Share

Feb. 13, 2024

Update: Problem resolved, so far app is working fine. Initial review: This app seems like it would be quite good. Unfortunately hours of "system delays" as stated by support meant could not actually see if the app worked. On the positive side, support was responsive.

Using app

8 days

Total reviews

10

Average rating

4.0

4 / 5 Share

Sept. 3, 2023

best customer service i've experienced on an app ( Apart from wholesale gorilla!). Very quick to fix and always readily available to help. Lost a star just because some features I would love have to be paid for (eg paid integration to make product specific reviews requests).

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 30, 2022

Okendo works well for collecting reviews for us. The only drawback is that there is no integration with Braze, so it makes it more challenging for us to personalize our emails to our users.

Store

P.volve

Using app

Over 2 years

Total reviews

4

Average rating

4.5

4 / 5 Share

March 23, 2022

Easy to use product, offers integration with many of the platforms we are already using, such as Klaviyo marketing automation and FourSixty. Very helpful customer service team as well.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 20, 2021

I was having issues installing the app - my contact suggested I go to the chat on the Okendo website as he was out of office. The chat with Shiela resolved my issue so I can start using the app on my site. Thank you!

Using app

About 22 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 21, 2021

One of our easiest installs for our replatform, and the support you get is outstanding. Seamlessly integrates with Klaviyo and Shopify.

Using app

Almost 2 years

Total reviews

4

Average rating

4.8

4 / 5 Share

June 14, 2021

This app works really well and collects more reviews than other apps we have used. We initially had trouble integrating the app and it took over 2 weeks for support to actually solve the problem, but eventually they were very helpful and integrated it for us. Would recommend this app.

Store

LizAlig

Using app

Over 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

April 7, 2021

Okendo is easy to setup and the onboarding process goes smoothly thanks to their reliable account team, the app has nice features and it's easy to use

Using app

Almost 3 years

Total reviews

2

Average rating

4.5