S Estimated Delivery Date Plus
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Amazing service!
Thank you so much! 🙌😊 We’re thrilled you had an amazing experience with Estimated Delivery Date ETA! Your support means the world to us, and we’re always here if you need anything. 💚🚀
I do not recommend installing this app. It won't let you set different processing and delivery times for different types of products. This option in the app does not work well if you have more than 25 products in your store. It will not work in automatic mode with filters.
Hi there, We’re truly sorry to hear that the app didn’t meet your expectations, and we genuinely appreciate you taking the time to share your experience. We understand how frustrating it can be when a key feature like setting different processing and delivery times doesn’t work as intended — especially for stores with a large product catalog. It’s disappointing to hear that the filtering function and automatic mode didn’t meet your needs, and we sincerely apologize for the inconvenience. At Omega, we’re constantly working to improve based on feedback like yours, and we’d truly value the chance to make this right. If you’re open to it, please consider reinstalling the app and giving us another opportunity to support you. Our team would be more than happy to investigate the issue closely and help tailor a solution to your specific case. You can reach out to us anytime via our 24/7 live chat or by emailing us directly at [email protected]. We’re here and ready to assist you every step of the way. Thank you again for your feedback — it’s incredibly valuable and helps us build a better experience for all our users.
Customer service Cam responded quickly and successfully solved my problem. The response was timely.
Thank you for the wonderful feedback! 😊 We're thrilled to hear that Estimated Delivery Date ETA helped you solve your issue quickly, and a big shoutout to Cam for providing excellent support! 🙌💙 If you ever need assistance again, we're always here to help. Thanks for choosing ETA! 💚
I'd give this 0 stars if I could. I tested this in a sandbox prior to publishing to the live theme and it functioned correctly in the lab. When published to the live site, at first it looked great, then within minutes it stopped showing on product pages. After that, it created three boxes with shipping to Afghanistan. I attempted to shut it off in the theme, but it still displayed. My only remaining option was to uninstall. To be clear - there was no time for support. My live site had three boxes on every product page showing shipping to Afghanistan in a non-default color for the app. Shutting the app off in the theme did not remove it from the product pages and the only option was to uninstall. After the review posted, developer offered free access to any pricing plan until the issue is fully resolved. Here is the problem with that - I have multiple Google Ads campaigns running across the country. Am I supposed to just pause all my ads or close my store while they work this out? Are they going to compensate me for revenue? This wasn't a small issue - EVERY product had three windows with "Shipping to Afghanistan" on them. This isn't some small bug - it is a major issue that needed immediate support - which based off their offer, is not something they plan to do.
Hi, We're truly sorry to hear about your experience, and we completely understand how frustrating this must have been for you 😞. We genuinely care about every user’s experience with our app, and it’s disheartening to learn that it didn’t perform as expected on your live site after testing successfully in the sandbox. We're truly sorry we didn’t get the chance to support you before you decided to uninstall the app. If only we had received a support request earlier, our team would have absolutely stepped in right away to help troubleshoot the issue and make things right. This issue is resolvable with a few quick adjustments or updates. We completely understand your decision to uninstall, but we’d truly appreciate the opportunity to support you properly and make things right. If you’re open to it, please consider reinstalling the app and reaching out to us—either by emailing us directly at [email protected] or simply replying to the message our support agent has already sent you. We’ll prioritize your case and work closely with you to make sure everything runs smoothly. Your feedback means a lot to us, and it’s what helps us continue improving the app for everyone. Thank you for sharing your experience—even though it was a tough one—and again, we’re really sorry it turned out this way. We hope to make it right 💙. --------------- Update reply: Since you left the review, we’ve reached out multiple times, but we haven’t received a response from you yet. We genuinely care about your experience with our app, and we’re eager to work with you to resolve any issues you’ve encountered. Please let us have the chance to support you again. You can either reply to our previous emails or reach out to us directly at [email protected]. We are always there for you!
Great customer service, excellent tool
Thank you for your feedback! 😊 We're so glad to hear that you had a great experience with both our customer service and the Estimated Delivery Date ETA app. If you need further assistance, feel free to reach out anytime! 🚚✨
Servie génial, super réactif
Merci beaucoup pour votre retour positif sur Estimated Delivery Date ETA app ! 💙🚚 Nous sommes ravis que notre service vous ait plu et que notre équipe ait pu répondre rapidement à vos besoins. Votre satisfaction est notre priorité ! 🙌😊
This app does exactly what it promises — and does it exceptionally well. We were looking for a seamless, customizable way to show estimated delivery dates on our product pages, and Synctrack EDD delivered (pun intended). The setup was intuitive, the features are powerful, and it integrates beautifully with our theme. But what really sets this app apart is the support. I had a few specific requests during setup, and Vincent was unbelievably helpful. Not only did he respond quickly, but he also understood exactly what we needed and guided us through the changes with clarity and professionalism. It felt like having a dedicated dev on standby. If you're serious about building trust with your customers and boosting conversions with clear delivery expectations, this app is a no-brainer. Highly recommend!
Thank you so much for the fantastic review of Synctrack EDD! 🌟 We're absolutely thrilled to hear the app met your expectations and worked seamlessly with your theme. And we're so glad Vincent could provide exceptional support during your setup — he's truly a rockstar! 💪🙌 Your feedback on building trust and boosting conversions means a lot to us, and we're happy to be part of that journey with you. Thank you for your high recommendation — we truly appreciate it! 💖📦✨
amazing customer service. app is very helpful for customers.
Thank you so much for the great feedback on Estimated Delivery Date ETA app! 🚚✨ We're thrilled to hear the app is helpful for your customers and that our customer service impressed you! 😊 Your support means a lot — thanks for choosing Estimated Delivery Date ETA! 💖📦🙌
Thank you so much for the 5-star love for Estimated Delivery Date ETA app! ⭐⭐⭐⭐⭐ We're thrilled to have your support and so glad the app is meeting your expectations. 😊 If you ever need anything, we're here for you. Thanks again for choosing ETA! 💙📦✨
Amazing app. I had a small issue (my fault), but to my surprise the team was so fast to help it was wild. Super good customer service, and the app integration + esthetics is top notch.
Thank you so much for your fantastic review of Estimated Delivery Date ETA app! 🌟 We're glad we could assist you quickly — no worries at all, things happen, and we're always here to help! 😊 It’s awesome to hear you’re loving the integration and design. Thanks for the kind words and for choosing ETA! 💙⚡
The app offers a wide range of great features, and we experienced the fastest support we've ever had with any app.
Wow, thank you so much for the amazing feedback about Estimated Delivery Date ETA app! 🚀 We're thrilled to hear you’re enjoying the rich features and had such a fast support experience — that truly means a lot to us! 😊 Your satisfaction is our top priority, and we're here whenever you need us. Thanks for choosing ETA! 💙📦
The app is great, the support team is dedicated and very responsive! Definitely worth recommending!
Thank you so much for your awesome review of Estimated Delivery Date ETA app! 😊 We're thrilled to hear that you love the app and had a great experience with our dedicated and responsive support team. Your recommendation means a lot to us! If you ever need anything, we’ve got your back. 🚀💙
Joy from their service team was kind and helpful and very efficient in her work. Really appreciate her service.
Thank you so much for your kind words about Estimated Delivery Date ETA app! 😊 We're delighted to hear that Joy provided you with kind, helpful, and efficient support. Your appreciation means a lot to us! If you ever need further assistance, we're always here to help. 🚀💙
good
Thank you for your review of Estimated Delivery Date ETA app! 😊 We're glad to hear you're finding it useful. If you ever have any questions or need assistance, our team is always here to help! 🚀💙
This app is good for now, and the online customer service are helpful.
Thank you for your feedback! 😊 We're glad to hear that the Estimated Delivery Date ETA app is working well for you and that our customer service was helpful. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help! 💙
This app offers us finally the chance to edit the delivery dates for different products. A functionality that we were searching for, for a long time. The customer support is very quick and super friendly and helpful. Five stars!
Thank you for your amazing review! ⭐⭐⭐⭐⭐ We're so glad that Estimated Delivery Date ETA provided the functionality you were looking for! 🚀 It's great to hear that our customer support was quick, friendly, and helpful. If you ever need anything, we're always here to assist. Happy selling! 🎉🛍️😊
Solved my 2 headaches in single day! And all works now, i had a good day with this App, the support team is awsome! Thank you guys so much for displaying my time-line so clear and transparent to customers.
Wow! 🎉 We're so happy that Estimated Delivery Date ETA solved your headaches in just one day! 🚀 Clear and transparent timelines make all the difference, and we're thrilled that our support team could help. If you ever need anything, we're always here. Happy selling! 🛍️⏳😊
It was great. Solved a lot of my problemsvery
Awesome! 😊 We're so glad that Estimated Delivery Date ETA helped solve your problems! 🚀 If you ever need anything else, we're always here to assist. Happy shipping! 📦🎉
Joyce is a dream come true! her service is impeccable... she has made everything seamless and pleasant... i couldn't ask for more .. Thank you so much.. again..
Wow! 🌟 Thank you so much for your amazing feedback! We're beyond happy to hear that Joyce provided impeccable service and made your experience with Estimated Delivery Date ETA seamless and pleasant! 😊🚀 We'll be sure to pass along your kind words to her. If you ever need anything, we're always here to help! 💙📦🎉
good guy joy, did his job well. thanks.
Thank you so much for your kind words! 😊 Joy always goes the extra mile to ensure everything runs smoothly with Estimated Delivery Date ETA app. We truly appreciate your support! 🚀✨
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