All reviews

Rating Breakdown

  • 5
    93% (293 ratings)
  • 4
    4% (11 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (9 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 12, 2022

I just started using this app and had some initial issues setting up (learning curve). Customer service was very responsive and helpful. My representative answered all of my questions and helped resolve my issues.

Using app

About 17 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your detailed and thoughtful review! 🌟 We're so excited to be part of your business growth and success! If you need anything at all, just let us know 🥰🥰🥰 Best, Anna

5 / 5 Share

May 6, 2022

This is a great app, very good customisation, great price, and also the customer support is fast and excellent.

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! ✨ We're always striving to help you and your business succeed! 🍻 Cheers, The Omega Estimated Shipping Date app team <3

5 / 5 Share

May 5, 2022

La aplicacion sirve para mostrar los tiempos de entrega, se pueden personalizar segun el tiempo con etiquetas, es muy util. La recomiendo bastante y el equipo de soporte y desarrolladores que tienen, son muy atentos y te resuelven las dudas.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

¡Eres fabuloso! ✨ Muchas gracias por sus elogios y amables palabras. Estamos muy agradecidos por clientes como usted y apreciamos mucho que use nuestra aplicación 🥰 Si necesita más ayuda en el camino, no dude en hacérnoslo saber. Aquí en Omega, mantener contentos a nuestros clientes es nuestra prioridad número uno. 🍻 Salud, Equipo de atención al cliente de Omega

5 / 5 Share

May 5, 2022

Very good support from Anna.App is work very good.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!111

Store

Lando

Using app

6 months

Total reviews

10

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! ✨ We're always striving to help you and your business succeed! 🍻 Cheers, Anna

5 / 5 Share

April 18, 2022

Needed a custom adjustment to the code and the support team replied real quick and told me that they will be making the adjustment for our store! great support, definitely looking forward to use the app.

Store

Normod

Using app

9 months

Total reviews

12

Average rating

4.9

Developer Reply

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing the Omega Estimated Shipping Date app. We look forward to serving you for many years to come!

5 / 5 Share

March 17, 2022

Highly recommended. I tried a few apps without having much luck until I found this one. It's simple to use but has lots of advanced features if you have more complex needs. Support is very helpful and fast to respond.

Using app

6 months

Total reviews

16

Average rating

5.0

Developer Reply

Hi VM Aquatics Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work Let us know whenever you have any questions about the app. Best regards! Kaylee - Omega Team

5 / 5 Share

March 1, 2022

I have been using this app for several months now and have had a great time! every time I had a request it was always fulfilled, great app and development team!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hi MBMSPORT Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Kaylee - Omega Team

5 / 5 Share

Feb. 28, 2022

Anna was extremely helpful. In addition to this, the app is an ideal way to display your shipping times in a professional manner. Highly recommended! The service I received from one customer service agent, which I am not going to mention by name, was merely negligible and unsupportive, to the point where I was about to delete the app, until I came across another agent who was super helpful, and finally Anna who provided the best service. As a result, I have decided to stay since I was able to receive all the assistance I needed to get everything setup easily and well.

Using app

5 months

Total reviews

7

Average rating

5.0

Developer Reply

Hi Treneverse Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Kaylee - Omega Team

5 / 5 Share

Feb. 23, 2022

It's exactly what I needed to organize my shipping times and convey more transparency to customers. At first it didn't integrate well with my theme, but the lightning-fast customer service team went ahead and promptly fixed it for me.

Using app

9 months

Total reviews

6

Average rating

4.7

Developer Reply

Hi TIA Trends We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team

5 / 5 Share

Feb. 9, 2022

Great App with very good customer service. recommended if you want to set different options for local and international shipping

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi WELLVY wellness products Estore Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Kaylee - Omega Team

5 / 5 Share

Jan. 27, 2022

Great app. Easy installation and use. Support helped with moving the message where I wanted it. They were very helpful and fast. I recommend this app.

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi Waveband Communications Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out! Kaylee - Omega Team

5 / 5 Share

Jan. 26, 2022

Great App! simple to use but very effective and the customer service is fab. Very efficient. I had a problem with one of the settings and Joyce from customer service was quick to help me with it.

Using app

26 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi Access Beauty Aesthetics Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Kaylee - Omega Team

5 / 5 Share

Jan. 25, 2022

Amazing app! it helped us a lot to determine shipping dates and our customers are more comfortable and they see that.

Using app

10 months

Total reviews

7

Average rating

5.0

Developer Reply

Hi Katziela, We’re so delighted to hear that you chose our app for your store! It’s an honor to be a part of your business, and we hope your experience here made it extra special. We wish you many more years of success and look forward to working with you for many years to come. All the best, Kaylee - Omega Team

5 / 5 Share

Jan. 14, 2022

Very nice and functional app. You can customize it quickly and easily. Customer service is very accurate and fast Well done!

Store

Mibù

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Mibù, Thank you for taking the time to review your experience at Omega. I’m so glad to hear that our support members were able to make your experience with us a memorable one. We hope that our app will help you well with your business. If there are any questions about our app, please do let us know! Best regards, Kaylee - Omega Team

5 / 5 Share

Jan. 12, 2022

This is a great app. So user friendly and does exactly what it meant to do. So many options to make the message stands out. Anna and Dev from Omega has been amazing. the best support i have got from an app so far. Definitely recommend if you want to win your customers trust on delivery dates. well done :)

Using app

About 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Hi LittleCharactersStore Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Kaylee - Omega Team

5 / 5 Share

Jan. 10, 2022

This app is incredible, easy to use. They have incredible customer service and they replay quickly. I want to thank Malak, she helped me a lot with all my doubts, they are an excellent team.

Store

Jaca

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jaca Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team

5 / 5 Share

Jan. 4, 2022

I was looking for an app that could help customers see the shipping time of our products better and this app helped me do that. Thank Omega team!

Store

Teezalo

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Teezalo Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team

5 / 5 Share

Dec. 29, 2021

I used this app to help me show the shipping message on product, cart and checkout page, I think it is very helpful. The most important feature is that it can show shipping message on order information which can help us deal with a lots of customer complaints. By the way, I think its customer service is also very good.

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi XGIMI Official Store Global, Thank you so much for taking the time to leave us such wonderful feedback. I'm so glad we were able to help you feel comfortable. I'm also happy that we were able to help you resolve your problem. I'll be sure to relay your message to our whole team. Thanks for placing your trust in us and your willingness to share. Best, Kaylee - Omega Team

5 / 5 Share

Dec. 17, 2021

It's the cheapest app for delivery time, and it does what it says, the developer and customer service is great and fast, so it completes my expectation, i totally recommend it

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Del Tambo We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team

5 / 5 Share

Dec. 15, 2021

Amazing app! Joyce and Loc were super helpful getting me set up :) Thanks guys! Highly recommend this app

Using app

Almost 2 years

Total reviews

3

Average rating

3.7

Developer Reply

Hi Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team