All reviews

Rating Breakdown

  • 5
    93% (293 ratings)
  • 4
    4% (11 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (9 ratings)
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5 / 5 Share

Dec. 12, 2021

I wanted to put the widget in a specific place. The service i got was sweet and fast (thanks to Anna), and they succeed to do exactly what i wanted.

Store

Azmaar

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Azmaar, Thank you for your great review. At Omega, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Anna to give her the recognition that she deserves. She was delighted to hear your feedback. Please contact us if you have any questions! Yours truly, Kaylee - Omega Team

5 / 5 Share

Dec. 2, 2021

Great customer service! Through the chat feature, Anna and others at Estimated Shipping Date were able to customized the app to match my site's font, size and spacing within an hour. Very pleased!!

Using app

14 days

Total reviews

9

Average rating

4.0

Developer Reply

Hi LeanLight, Thank you for taking the time to review your experience at Omega. I’m so glad to hear that our support members were able to make your experience with us a memorable one. I will pass on your compliments to Anna, she is passionate about her work! We hope that our app will help you well with your business. If there are any questions about our app, please do let us know! Best regards, Kaylee - Omega Team

5 / 5 Share

Nov. 26, 2021

The app is really useful for us, and the customer service was very helpful - Anna was very quick to respond to my enquiries, and the developer Loc was happy to help to make changes when the app didn't work as expected. Thanks a lot!

Store

Garadry

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Garadry, Thank you for your great review. At Omega, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Anna and Loc to give them the recognition that he deserves. They were delighted to hear your feedback. Please contact us if you have any questions! Yours truly, Kaylee - Omega Team

5 / 5 Share

Nov. 26, 2021

That's a very simple app but working very well. There were so many inquiries about when it would be delivered, but thanks to the display of this app, it has been reduced.

Using app

8 months

Total reviews

10

Average rating

4.5

Developer Reply

Hi MUSUBI KILN, Thank you for taking a moment to share your experience at Omega. We’re proud to deliver great value to our customers, so we’re delighted that you found our app to be helpful. Please reach out to us if you need any further assistance! Sincerely, Kaylee - Omega team

5 / 5 Share

Nov. 23, 2021

We used this app to display estimated delivery times for our customers, and its working fine. Lots of customization from the support team is needed and they are doing a great job till now. Thanks alot Anna for offering brilliant customer service.

Using app

Over 1 year

Total reviews

13

Average rating

5.0

Developer Reply

Hi Partify Canada, Thank you for taking the time to review your experience at Omega. I’m so glad to hear that our support members were able to make your experience with us a memorable one. I will pass on your compliments to Anna, she is passionate about her work! We hope that our app will help you well with your business. If there are any questions about our app, please do let us know! Best regards, Kaylee - Omega Team

5 / 5 Share

Nov. 16, 2021

i use this app on my site and it is very helpful. customer service is also very good. very fast response.

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Stick With Me Sweets, We’re so delighted to hear that you chose our app for your store! It’s an honor to be a part of your business, and we hope your experience here made it extra special. We wish you many more years of success and look forward to working with you for many years to come. All the best, Kaylee - Omega Team

5 / 5 Share

Nov. 15, 2021

The support is very helpful and able to assist me with my queries. I love how they manage my concerns.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi ComeBackDude, Thank you for sharing a review of your recent experience. Our team here at Omega is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. If you need any further assistance with our app, we are here :D Best regards, Kaylee - Omega Team

5 / 5 Share

Nov. 15, 2021

Easy to install and use. Also ran into an issue and customer support was great and timely in fixing it!

Store

nunchi

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi nunchi, We can’t thank you enough for the kind words about our app. Your review means a lot to us and lets us know we’re on the right track! Please feel free to reach out if you have any questions. Looking forward to talking to you again soon and thanks again! Kaylee - Omega Team

5 / 5 Share

Dec. 1, 2021

This is a fantastic app. It's extremely powerful and it can change your sales drastically when set up right. The customer service is second to none. Anna, one of their main account representatives, has gone far and above expectations in order to satisfy our account. 10/10 would recommend!!!!

Store

Partify

Using app

About 2 years

Total reviews

13

Average rating

4.4

Developer Reply

Hi Partify, Thank you for sharing your experience with Omega/ We’re so glad to hear that our app was easy and intuitive for you. We’ve been working hard on improving the user experience of the app and we hope this has been reflected in your experience. Our team is always trying to make sure users have a great time using our product, so we are happy to know that’s what happened for you! Feel free to contact us if you have any questions! Have a great day! Kaylee - Omega team

5 / 5 Share

Nov. 9, 2021

Support is awesome. Anna and Loc helped me with a sensitive issue on my product page. It was fast and accurate. Thank you very much for your attention and help.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Objecta Store! Thank you so much for taking the time to write us a review. Your unwavering support is what gets us out of bed in the morning and we really appreciate your comment. Let us know if there is anything we can ever do to assist you further. Have a great day!

5 / 5 Share

Nov. 5, 2021

L’application est exactement comme je le souhaitais. Il m’aide à mettre une date de livrasion pour des produits sur mesure. En plus le détail s’affiche dans le panier et les confirmations de commande. Mes clientes adorent ! Enfin le service client est excellent très réactif et efficace. Merci beaucoup ! The app is exactly what I wanted. It helps me to set a delivery date for custom products. The details are also displayed in the shopping cart and the order confirmations. My customers love it! The customer service is excellent, very responsive and efficient. Thank you so much!

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

Developer Reply

Hi Mai's Secrets, We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app. Best regards! Omega Team

5 / 5 Share

Nov. 3, 2021

Love this app. Very comprehensive features, among which is the ability to set different delivery estimates for each individual delivery option. It was easy to install and set up, but I wanted the design to fit in with our site design and Anna sorted it all out in no time. Excellent app with excellent support who really care.

Using app

2 months

Total reviews

24

Average rating

4.1

Developer Reply

Hello Diecast Model Centre! I so appreciate you taking the time to share your experience with our app and we are thrilled to hear that you satisfy with our app and our support team. We will not be able to stand in this market for this long without customers like you. If you have any questions or need assistance from us, we're more than happy to support you.

5 / 5 Share

Oct. 30, 2021

After experiencing technical issues (a clash with another app on my store) I received truly outstanding customer support from Anna, and great technical support from Loc, who created a custom line of code and added it to the app for me within 20 minutes - fully solving my problem. I'm very impressed so far.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello All The Little Wins, We can’t thank you enough for your kind review of your experience with our app and the assistance from Anna & Mr. Loc. We are always grateful to customers like you who help us to improve our level of service. If you need our help in any case, we are available here to help you. Wish you a successful business!

5 / 5 Share

Oct. 28, 2021

Thanks Anna for her quick response that help fix my problem in a short time. Super easy-to-use app, definitely recommend. Thanks again, you have made my day ;)

Using app

20 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work Let us know whenever you have any questions about the app. Best regards! Omega Team

5 / 5 Share

Oct. 28, 2021

Fantastic app - they also recently improved it by letting you turn on/off the timer for whichever product group you have created. Definitely recommend.

Using app

About 2 years

Total reviews

10

Average rating

4.8

Developer Reply

Hi Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions. All the best! Omega Team

5 / 5 Share

Oct. 26, 2021

The customer service of this is one of the best i have experience, Anna was patient and was able to assist us in our customisation as per we require. Kudos to the team at Omega, the Apps does work well for us, with some minor hiccups in the onboarding phase.

Using app

3 months

Total reviews

10

Average rating

5.0

Developer Reply

Hello Ana Hana Flower! I so appreciate you taking the time to share your experience with our app and we are thrilled to hear that you satisfy with our app and our support team, especially Anna. We will not be able to stand in this market for this long without customers like you. Thank you again and have a good day!

5 / 5 Share

Oct. 5, 2021

Started using this app, figuring out everything by myself. But they have a great support team if you need any customization. Just tell them your request, and they will come back with super clear instructions what/how to do, and a piece of code to paste at the specified location. Truly impressed. Thanks Mia, Trong and Minh. Keep up the good work! Thank you!

Using app

4 months

Total reviews

4

Average rating

3.5

Developer Reply

Hi Ashtray Planet, Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team member is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Best regards, Omega Team

5 / 5 Share

Jan. 12, 2022

easy app to use, wonderful features and it really works perfectly.. wonderful support always fixing issues. I had time to test their support because i need some customizations on my store and Anna and Loc solved all for me, they were so kind and patient!

Using app

4 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi PuntoHotel, We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app. Best regards! Omega Team

5 / 5 Share

Aug. 27, 2021

Very flexible app, well worth considering if you want to apply delivery estimates at a product level. Customer Support really knowledgeable and responsive.

Using app

4 days

Total reviews

11

Average rating

5.0

Developer Reply

Hi Me Loovely, Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions. All the best! Omega Team

5 / 5 Share

Aug. 12, 2021

I installed this app and it didn't quite meet my needs. I contacted support and spoke to Ngoc quite a lot who from the outset was extremely helpful and supportive. This company really cares about their app and this is clear in their customer support. The team managed to work on a solution for my problem and the turnaround time was excellent with everything implemented straight away. Thank you :)

Using app

7 months

Total reviews

5

Average rating

4.2

Developer Reply

Hi American Coffee Club, We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app. Best regards! Omega Team