S: Estimated Delivery Date ETA
Synctrack Estimated Delivery Date, EDD, ETA
Rating
4.9
feedback
406
chart
#170
All reviews
Review RSS Feed
Nov. 23, 2021
We used this app to display estimated delivery times for our customers, and its working fine. Lots of customization from the support team is needed and they are doing a great job till now. Thanks alot Anna for offering brilliant customer service.
Hi Partify Canada, Thank you for taking the time to review your experience at Omega. I’m so glad to hear that our support members were able to make your experience with us a memorable one. I will pass on your compliments to Anna, she is passionate about her work! We hope that our app will help you well with your business. If there are any questions about our app, please do let us know! Best regards, Kaylee - Omega Team
Nov. 16, 2021
i use this app on my site and it is very helpful. customer service is also very good. very fast response.
Hi Stick With Me Sweets, We’re so delighted to hear that you chose our app for your store! It’s an honor to be a part of your business, and we hope your experience here made it extra special. We wish you many more years of success and look forward to working with you for many years to come. All the best, Kaylee - Omega Team
Nov. 15, 2021
The support is very helpful and able to assist me with my queries. I love how they manage my concerns.
Hi ComeBackDude, Thank you for sharing a review of your recent experience. Our team here at Omega is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. If you need any further assistance with our app, we are here :D Best regards, Kaylee - Omega Team
Nov. 15, 2021
Easy to install and use. Also ran into an issue and customer support was great and timely in fixing it!
Hi nunchi, We can’t thank you enough for the kind words about our app. Your review means a lot to us and lets us know we’re on the right track! Please feel free to reach out if you have any questions. Looking forward to talking to you again soon and thanks again! Kaylee - Omega Team
Dec. 1, 2021
This is a fantastic app. It's extremely powerful and it can change your sales drastically when set up right. The customer service is second to none. Anna, one of their main account representatives, has gone far and above expectations in order to satisfy our account. 10/10 would recommend!!!!
Hi Partify, Thank you for sharing your experience with Omega/ We’re so glad to hear that our app was easy and intuitive for you. We’ve been working hard on improving the user experience of the app and we hope this has been reflected in your experience. Our team is always trying to make sure users have a great time using our product, so we are happy to know that’s what happened for you! Feel free to contact us if you have any questions! Have a great day! Kaylee - Omega team
Nov. 5, 2021
L’application est exactement comme je le souhaitais. Il m’aide à mettre une date de livrasion pour des produits sur mesure. En plus le détail s’affiche dans le panier et les confirmations de commande. Mes clientes adorent ! Enfin le service client est excellent très réactif et efficace. Merci beaucoup ! The app is exactly what I wanted. It helps me to set a delivery date for custom products. The details are also displayed in the shopping cart and the order confirmations. My customers love it! The customer service is excellent, very responsive and efficient. Thank you so much!
Hi Mai's Secrets, We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app. Best regards! Omega Team
Nov. 3, 2021
Love this app. Very comprehensive features, among which is the ability to set different delivery estimates for each individual delivery option. It was easy to install and set up, but I wanted the design to fit in with our site design and Anna sorted it all out in no time. Excellent app with excellent support who really care.
Hello Diecast Model Centre! I so appreciate you taking the time to share your experience with our app and we are thrilled to hear that you satisfy with our app and our support team. We will not be able to stand in this market for this long without customers like you. If you have any questions or need assistance from us, we're more than happy to support you.
Oct. 28, 2021
Fantastic app - they also recently improved it by letting you turn on/off the timer for whichever product group you have created. Definitely recommend.
Hi Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions. All the best! Omega Team
Oct. 26, 2021
The customer service of this is one of the best i have experience, Anna was patient and was able to assist us in our customisation as per we require. Kudos to the team at Omega, the Apps does work well for us, with some minor hiccups in the onboarding phase.
Hello Ana Hana Flower! I so appreciate you taking the time to share your experience with our app and we are thrilled to hear that you satisfy with our app and our support team, especially Anna. We will not be able to stand in this market for this long without customers like you. Thank you again and have a good day!
Oct. 5, 2021
Started using this app, figuring out everything by myself. But they have a great support team if you need any customization. Just tell them your request, and they will come back with super clear instructions what/how to do, and a piece of code to paste at the specified location. Truly impressed. Thanks Mia, Trong and Minh. Keep up the good work! Thank you!
Hi Ashtray Planet, Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team member is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Best regards, Omega Team
Aug. 27, 2021
Very flexible app, well worth considering if you want to apply delivery estimates at a product level. Customer Support really knowledgeable and responsive.
Hi Me Loovely, Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions. All the best! Omega Team
Aug. 12, 2021
I installed this app and it didn't quite meet my needs. I contacted support and spoke to Ngoc quite a lot who from the outset was extremely helpful and supportive. This company really cares about their app and this is clear in their customer support. The team managed to work on a solution for my problem and the turnaround time was excellent with everything implemented straight away. Thank you :)
Hi American Coffee Club, We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app. Best regards! Omega Team
April 22, 2021
I used this app as it allowed me more flexiability to offer estimated delivery times of various vendors and products. Works brilliantly! I asked the devs various questions regarding how to do things and they always got back to me very quickly, with the answer. Very friendly, great service and a great app!
April 6, 2021
Fast and excellent support! Contacted the support and received help within a few hours. I definitievely can recommend the app and the team!
April 1, 2021
Best App for displaying the estimated shipping dates. They provide quick and good customer support as well.
Using app
About 1 month
Total reviews
1
Average rating
5.0
March 25, 2021
Support custom coded the app because I was using a conflicting app, really great service! Would totally recommend.
March 4, 2021
It's a very easy-to-use program, and the service staff are also very good. If you encounter problems, they can help you solve them in a very short time.
Feb. 24, 2021
The support and follow-up from this team is Fantastic! In addition, the app works great and has increased our conversion rate!
Feb. 22, 2021
Great app and team! Have always been very helpful with any changes or help that I needed. Keep it up!