All reviews

Rating Breakdown

  • 5
    95% (387 ratings)
  • 4
    2% (10 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (8 ratings)

Reviews with Text

  • 95% (386)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 8, 2021

fantastic app that basically did everything I needed with great support if you need minor display changes. Thumbs up.

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2021

Great app! Well worth the cost, it helped my conversion to be able to show the customers on the product page when it might arrive. Support is great as well, quick to respond and fix an issue I was having. 5 stars!

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 19, 2020

Customer support was very helpful in explaining specific functionality. App works as expected! Extremely useful in managing lead times.

Using app

About 14 hours

Total reviews

3

Average rating

5.0

4 / 5 Share

Oct. 29, 2020

The location of the "Estimated Date" did not seem to be reflected well when using a custom theme. But when I contacted them via messenger, they quickly worked with the tech team to solve the problem.

Using app

About 20 hours

Total reviews

2

Average rating

4.0

5 / 5 Share

Oct. 27, 2020

The Omega team has been incredible to work with. I had several questions about getting the app to function just the way I wanted to and they were very helpful and always quick to respond. The app has a lot of customization that really helped me get a message to my customers the way I wanted. I also had a few custom requests of them to get the install to match my theme as well as my idea of how it would look. They jumped right in and make it look incredible. Thanks so much Omega team, this is a great product. Highly recommend, this is a great app and an even better support team!!

Using app

About 24 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 11, 2020

I've been working with the Estimated Shipping Date application for a few months now. We've had a few bumps but this team has been very responsive and has my supported my store wholeheartedly. This is a great app. It keeps our customer's informed about shipping times and it definitely helps with conversions. Glad to have such a great partner.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2020

This app is definitely increasing our sales and improving the conversion rate! We love being able to give our customers a delivery estimate right on the product page. The customer service is excellent, too! They respond quickly and fix issues, which rarely happens. The $4.99/mo fee is affordable and worth it!

Using app

About 2 months

Total reviews

10

Average rating

4.5

4 / 5 Share

July 28, 2020

just installed this app! been looking for something like this and finally found it. easy to use! and customer service was fast in helping me with some issues.

Using app

About 2 hours

Total reviews

6

Average rating

4.2

5 / 5 Share

July 10, 2020

This is the only app that helped me fulfilling all the requirements. There were certain things that I needed on priority, for which support that I got from the Omega team was commendable. Really appreciate the effort! Support team is quick and outstanding. 5/5 for this.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

July 16, 2020

Easy to install and after a few minutes I got the hang of configuring it. A nice feature request would be the ability to add our own icons instead of the small selection. They work but don't look super awesome, if we could upload our own or embed as base64 into a textbox then that would really cool. Update 19/06: Had a small issue with the app but Kien got it sorted for me. Great service. Update 16/07: Kien again proves they are a great app provider. I asked if the .js for this app could be minified to help improved Shopify store performance and a couple of days later I got a reply to say they have implemented the change. Those of you measuring PageSpeed will now find one less thing to optimise.

Using app

5 months

Total reviews

16

Average rating

4.6

Developer Reply

Hello, Thanks for your feedback! These are some of the default icons for customers to choose from, our app has supported the emoji icon and font awesome, you can copy and add this with text on the message. Regards, Omega team support

5 / 5 Share

May 17, 2020

Great app, really easy to install and use. It has a lot of options to customize. Had a small problem with my theme but it was solved in minutes, excellent support.

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 18, 2022

Fantastic App! Did exactly what I wanted it to do and looks perfect on my website. Installation was Easy! Customer Service was amazing! Helped me edit the css to customise for my store. 5 Stars! Highly recommend. Thank you :) www.katiejdesignandevents.com.au

Using app

11 months

Total reviews

31

Average rating

4.9

5 / 5 Share

April 6, 2020

This app is excellent! The only thing is I wish it was an option to put the date in this format without the year at the end : April 7

Using app

3 days

Total reviews

2

Average rating

5.0

1 / 5 Share

April 3, 2020

Do not install a horrible, scary App. First of all, it does not save changes. and see what I found. Instead of Friday, April 26 2020 it's showing .... Pazar, Nisan????? Order today within 21 : 48 : 19 and you will receive before Pazar, Nisan 26, 2020 What is Pazar, Nisan??????? Are you kidding?

Store

awsomu

Using app

21 minutes

Total reviews

5

Average rating

1.8

Developer Reply

Hello there, Thanks for your feedback! I checked and seen you are setting the language of date to Turkish, so the date is displayed in Turkish format. Could you please change the option on Settings / Date Config / Language Regards, Omega support

5 / 5 Share

Feb. 28, 2020

One of the very first apps that we install on our site. Running for almost a year now. If you are made to order like us. This is a great app that keeps in step with providing your customer's with estimated delivery dates. The app makes a clear display of when the customer can expect to receive the product throughout the checkout process. Also links to your shipping policy. It shows up on the order status page after order and we asked for it to be put on the account page. Took support lest then 15 minutes to fulfill the request. Who doesn't like to work with a company like that?

Store

UPMEN

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 23, 2019

The app wasn't working with my theme, so I deleted it. However, Kien, a customer service rep reached out to me within minutes and fixed the problem! Amazing customer service and amazing app. Thank you so much Omega team! :)

Using app

About 1 hour

Total reviews

7

Average rating

5.0

Developer Reply

Thank you! If you have any questions or issues to solve, please let us know: [email protected], we'll very happy to help

5 / 5 Share

Aug. 29, 2019

This app is really easy to use, adds a little touch to our e-commerce website. There's also options for a bit of putting your own code in there also. The team is also super helpful & responsive. I like that you can chat with them via msgr also.

Using app

21 days

Total reviews

6

Average rating

4.8

5 / 5 Share

June 14, 2019

Amazing customer service, brilliant app! I never write reviews because I don't want my competitor's to find out about great apps, but this one deserves it. I had several design requests, because I'm a perfectionist and wanted everything to run ideally on my site. The customer service was amazing and all of my requests were handled promptly, professionally and the changes explained in full. I've never had such a great experience before and really can't say enough. World class software, out of this world service, great job guys!

Using app

4 days

Total reviews

14

Average rating

4.4

5 / 5 Share

April 12, 2019

Very fast load on a product page. Customer supports response quick also quick resolve issues. Thanks.

Using app

4 days

Total reviews

16

Average rating

5.0

5 / 5 Share

March 11, 2019

I have been using it on my 3 shopify stores. Great app, easy to setup and user friendly. My customers are well informed about estimated delivery date. Support is outstanding, very quick and helpful. Really recommend this app

Using app

10 days

Total reviews

2

Average rating

5.0