All reviews

Rating Breakdown

  • 5
    93% (290 ratings)
  • 4
    4% (11 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (9 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 18, 2024

What truly sets Omega apart, though, is their exceptional team support. Whenever I've had inquiries or needed assistance, their support team has been quick to respond and incredibly helpful. Their dedication to ensuring customer satisfaction is evident in the prompt and personalized assistance they provide.

Store

akiiko

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

🌟 We're truly honored by your kind words! 😊 What sets Omega apart is our exceptional team support, and we're thrilled to know you've experienced quick and incredibly helpful responses. πŸš€ Our dedication to customer satisfaction shines through in the prompt and personalized assistance we strive to provide. Thank you for recognizing our efforts! πŸ’™ #TeamOmega #CustomerSatisfactionChampions

5 / 5 Share

Jan. 17, 2024

Un'app semplice e intuitiva con un servizio clienti straordinario, sempre disponibile e pronto ad assisterti in ogni momento.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

🌟 Grazie mille per il tuo bellissimo feedback! πŸš€ Siamo felici che tu trovi la nostra app semplice e intuitiva, e siamo particolarmente orgogliosi del nostro servizio clienti straordinario. Siamo sempre qui per assisterti in ogni momento. Se hai altre domande o hai bisogno di ulteriore assistenza, non esitare a contattarci. Grazie per aver scelto la nostra app! πŸ˜ŠπŸ› οΈ

5 / 5 Share

Jan. 10, 2024

Support was helpful to quickly get things working right away! Recommend, simple to use and effective.

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your positive feedback! 🌟 We're thrilled to hear that our support team was helpful in getting things working quickly for you. We appreciate your recommendation and are glad to know that you find the app simple to use and effective. If you ever have more questions or need assistance, feel free to reach out. We're here to help! 😊

5 / 5 Share

Jan. 4, 2024

I really liked the application and the support is excellent

Using app

About 10 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're glad to hear that you liked the application and found our support to be excellent. If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to help! πŸ˜ŠπŸ™ŒπŸš€

5 / 5 Share

Dec. 28, 2023

Great service. The team are great to work with. I would 100% recommend.

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback! 😊 We're glad you had a great experience with our service. If you need any further assistance, feel free to reach out. Thanks for choosing us! πŸŒŸπŸ™Œ

5 / 5 Share

Dec. 18, 2023

Thank you so much for the prompt assistance! This Shopify App is really user-friendly and effective!

Store

QrdGame

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 🌟 We're thrilled to hear that our Shopify App provided you with prompt assistance and that you found it to be user-friendly and effective. πŸ’»βœ¨ Your positive feedback means a lot to us, and it motivates our team to continue delivering top-notch service. If you ever have more insights or suggestions, we're all ears! πŸ€— We're dedicated to constantly improving our app to better serve your needs.

5 / 5 Share

Dec. 12, 2023

Lynn, Nigel and team have been extremely helpful in customising the estimated delivery date feature from a UI perspective so it matches my requirements and tailored to my store theme/brand. Thank you team for the prompt service!

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

That's absolutely fantastic to hear! 🌟πŸ’ͺ πŸŽ‰πŸŽ¨ We're thrilled that you're pleased with our service! πŸ‘πŸŒˆ Thank you for your appreciation, and if you have any more questions or need further assistance, don't hesitate to reach out. We're here to help and make sure your experience remains top-notch! πŸ˜ŠπŸ™Œ

5 / 5 Share

Dec. 8, 2023

Great app and the best customer support! They customised the app for 2 of our stores and it works perfectly!

Using app

About 23 hours

Total reviews

2

Average rating

5.0

Developer Reply

🌟 Thank you for your amazing review! We're thrilled to hear that you find our app great and that our customer support is the best! πŸŽ‰πŸ˜Š We appreciate your support and are here to assist you whenever you need us. If you have any further questions or need assistance, don't hesitate to reach out. We're committed to providing you with an excellent experience! πŸ‘βœ¨

5 / 5 Share

Dec. 7, 2023

Great Great app!! easy to use super helpful team that is always online. Highly recommend

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your fantastic review! 🌟 We're thrilled to hear that you find our app great and easy to use. It's wonderful to know that our team has been super helpful, always available online to assist you. We appreciate your recommendation and are here to ensure you continue to have a great experience. If you have any further questions or need assistance, don't hesitate to reach out. We're here to help! πŸ˜ŠπŸ‘

5 / 5 Share

Dec. 6, 2023

In less than 1 hour, i have configured the Estimated Delivery Date with the help of Joyce. Thanks a lot.

Using app

2 months

Total reviews

6

Average rating

5.0

Developer Reply

πŸŒŸπŸ•Thank you for your kind words and for choosing our service. We're glad we could be able to help you with your issue. If you have any further questions or need assistance, Joyce and our team will be here to support you. Thanks again for your feedback and for being a valued customer! πŸ˜ŠπŸ™Œ

5 / 5 Share

Nov. 23, 2023

La mejor app que encontramos para fecha de entrega, totalmente recomendada

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

‘Tu reseña significa mucho para nosotros! Estamos agradecidos de que te haya gustado la aplicación hasta ahora. 😊 Siempre estaremos encantados de ayudarte en todo lo que podamos y estamos disponibles en cualquier momento. ‘Muchas gracias por 5 estrellas! 🌟

5 / 5 Share

Nov. 22, 2023

Great support from the support team. Issue got resolved immediately

Store

ACwO

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Awesome to hear you had great support from our team, and the issue got resolved immediately! πŸš€ If there's anything else you need or if you have more feedback, feel free to let us know. We're here for you! 😊🌟

5 / 5 Share

Nov. 19, 2023

Having a rush delivery option besides the standard shipping option is always great. I tried some other apps but they are not able to achieve this function. The support is always helpful too!

Using app

5 months

Total reviews

6

Average rating

4.3

Developer Reply

Thank you for taking the time to share your thoughts with us and the rest of the community. We're ecstatic to hear you're enjoying the app. We appreciate you taking the time to provide us with feedback and reminding us why we do what we do. We wish you and your business the best of luck!

5 / 5 Share

Nov. 19, 2023

Great support and reasonably priced app. Lynn was very helpful in getting the app placed at the correct location on the product page. Seems to be working well now, thanks!

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for leaving this thoughtful review! Thank you for taking the time to share this review with us and the community! We're glad our support team responded to your inquiries. Thank you for leaving us your comments. We're always looking for ways to improve our service, and your feedback is a valuable part of that process!

5 / 5 Share

Nov. 17, 2023

This app is a true asset for any Shopify business looking to build credibility and trust with their customers. Joyce, from the support team, deserves a special mention for her exceptional assistance. She went above and beyond to make sure the app was integrated perfectly with my store. The app's accuracy in displaying shipping times has not only enhanced transparency with my customers but also led to an increase in sales. Customers feel more confident making purchases knowing exactly when their items will arrive. It's a simple yet powerful tool, and Joyce's expertise makes the experience even better!

Using app

24 days

Total reviews

13

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app πŸ₯° If you need further assistance along the way, please don't hesitate to let us know. Here at Omega, keeping our customers happy is our number one priority. 🍻

5 / 5 Share

Nov. 16, 2023

The app is very easy to use, and support is very fast and enthusiastic according to my custom needs.

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

5-Stars! 🌟 Whoot Whoot! πŸŽ‰We're so thrilled that you are enjoying our services so far! We're always striving to top your expectations and love the feedback!

5 / 5 Share

Jan. 25, 2024

"Original Review" When the app works its great. But every few weeks it stops working all together and we have to get on with support. "Updated Review". We have been talking/working with supprt and the dev team for some time now. They have listened to our feedback and basically together we have changed the app a lot, and for the better. So long as it remains stable (I feel it will now) This is absolutley a great app and worth every peny. We use the app to show an estimated date range for an item to ship/leave our shop. We have different timelines based on the different items we make. This app has the ability to show a different timeline for every item in your shop. Or the same timeline for all items.

Using app

About 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for providing both your original and updated reviews. We appreciate your honesty and the time you've invested in working with our support and development teams. It's great to hear that, together, we've been able to address your concerns and make significant improvements to the app. We understand the importance of stability, and we're committed to ensuring a seamless experience for you. We're thrilled to hear that you now consider it a great app and worth every penny. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We value your partnership! πŸŒŸπŸ’™πŸš€

5 / 5 Share

Nov. 8, 2023

great app. customer service was phenomenal and so fast online helping me to tweak any settings i needed whilst setting up. Very simple and easy integration with Shopify. Was setup and operational within 10 minutes of buying app.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Fantastic to hear your experience was so positive! We're glad you found our app great and our customer service phenomenal. It's wonderful that the integration with Shopify was smooth for you. If you have any more questions or need assistance, don't hesitate to reach out. Thank you for your kind feedback! πŸ˜ŠπŸš€

5 / 5 Share

Nov. 7, 2023

I strongly recommend this app to anyone, the support they provide is not only brilliant but it is also delivered quickly and the features of the app looks great on my store. 5/5

Store

Weriion

Using app

About 21 hours

Total reviews

7

Average rating

4.4

Developer Reply

Wow πŸ’―, thanks for your positive feedback. We are glad to know that you are happy with our service and app! Much love from Omega. ❣️ πŸ’• πŸ’ž

5 / 5 Share

Nov. 6, 2023

Love the way they support us!

Using app

4 days

Total reviews

6

Average rating

5.0

Developer Reply

Thanks a million for your 5-star review πŸ€—πŸ₯°! We will share this with our team to let them know to keep up the amazing work 🌻 🌞