S: Estimated Delivery Date ETA
Synctrack Estimated Delivery Date, EDD, ETA
Rating
4.9
feedback
406
chart
#181
All reviews
May 17, 2025
Sofia really helpful! Thank you Sofia
🌟 Thank you so much for your kind words! We’re happy to hear Sofia was really helpful. We’ll be sure to pass along your thanks! Always here if you need us. 💙🙌
May 17, 2025
Great app, great support. I love the way the app work. its magicallll
✨ Thank you so much for the amazing feedback! We’re thrilled you love how the app works — magical vibes all around! And we’re always here to provide great support whenever you need. 🙌💙
May 15, 2025
Me ayudaron a resolver muy bien las dudas que tenia y es facil de usar
🌟 ¡Muchas gracias por tu amable comentario! Nos alegra saber que pudimos ayudarte a resolver tus dudas y que encuentras la app fácil de usar. Siempre estamos aquí para apoyarte cuando lo necesites. ¡Gracias por confiar en nosotros! 🙌💙
May 15, 2025
Great app and great support. I had some doubts to setup, and they answer and guide me very fast. Excellent app to show estimate delivery dates to our costumers.
Thank you so much for your great feedback about S: Estimated Delivery Date ETA app 🌟 We’re thrilled to hear you found the app excellent for showing estimated delivery dates and that our team could guide you quickly through the setup 🙌 Your kind words truly inspire us to keep improving and supporting you 💖
May 15, 2025
Super helpful app! Gave accurate delivery estimates and makes the shopping experience smoother and more reliable for customers. Fantastic customer support too! Quick responses and very helpful throughout the process
Thank you so much for your amazing feedback about S: Estimated Delivery Date ETA app 🌟 We’re delighted to hear it provided accurate delivery estimates and made your shopping experience smoother and more reliable 🙌 Our team is thrilled to know you appreciated the quick and helpful support throughout the process 💖
May 14, 2025
Received instant and efficient support from Tanya. The app works great and the tech team supports in customising the app to your needs and wants.
🙏 Thank you so much for your kind words! We're glad Tanya and the tech team could provide you with instant and efficient support. It’s wonderful to hear the app is working great and that we could help customize it to your needs. We’re always here to assist whenever you need us! 💙🙌
May 11, 2025
Great app! I had an issue on a Sunday morning (EST) and in less than 5 mins, Ben jumped on and saved the day! That's what I call customer service.
🌟 Wow, thank you for sharing this! We're so happy Ben could jump in and save the day so quickly — even on a Sunday morning! That’s exactly the kind of customer service we aim to provide with the Estimated Delivery Date ETA app. We appreciate your support and are always here if you need us! 🙌💙
May 7, 2025
Great app and service absolutely love it..
😊 Thank you so much for the wonderful feedback! We're delighted to hear that you absolutely love the Estimated Delivery Date ETA app and our service. Your support means the world to us! 💙🙌
May 4, 2025
Excelente, y la ayuda de soporte muy util y rápida.
¡Muchas gracias por tu comentario! 😊 Nos alegra mucho saber que estás satisfecho con Estimated Delivery Date ETA y que nuestro equipo de soporte fue útil y rápido en ayudarte. 🙌💬 Estamos siempre aquí para apoyarte en lo que necesites. ¡Gracias por confiar en nosotros! 💚
April 29, 2025
Very easy to use. Technical support is fast as well.
Thank you for the great review! 😊 We’re so glad you find Estimated Delivery Date ETA easy to use, and that our technical support has been quick and helpful! ⚡🛠️ Your smooth experience is exactly what we aim for. Thanks again for choosing ETA! 💚
April 29, 2025
Amazing service!
Thank you so much! 🙌😊 We’re thrilled you had an amazing experience with Estimated Delivery Date ETA! Your support means the world to us, and we’re always here if you need anything. 💚🚀
April 28, 2025
I do not recommend installing this app. It won't let you set different processing and delivery times for different types of products. This option in the app does not work well if you have more than 25 products in your store. It will not work in automatic mode with filters.
Hi there, We’re truly sorry to hear that the app didn’t meet your expectations, and we genuinely appreciate you taking the time to share your experience. We understand how frustrating it can be when a key feature like setting different processing and delivery times doesn’t work as intended — especially for stores with a large product catalog. It’s disappointing to hear that the filtering function and automatic mode didn’t meet your needs, and we sincerely apologize for the inconvenience. At Omega, we’re constantly working to improve based on feedback like yours, and we’d truly value the chance to make this right. If you’re open to it, please consider reinstalling the app and giving us another opportunity to support you. Our team would be more than happy to investigate the issue closely and help tailor a solution to your specific case. You can reach out to us anytime via our 24/7 live chat or by emailing us directly at [email protected]. We’re here and ready to assist you every step of the way. Thank you again for your feedback — it’s incredibly valuable and helps us build a better experience for all our users.
April 28, 2025
Incredible app. Incredible customer support.
Thank you so much for the amazing feedback! 🌟😊 We’re beyond happy to hear that you’re loving Estimated Delivery Date ETA and that our customer support has made a great impression! 🙌💬 We’re always here to ensure everything runs smoothly for your store. Thanks again for choosing ETA — we truly appreciate your support! 💚
April 23, 2025
Customer service Cam responded quickly and successfully solved my problem. The response was timely.
Thank you for the wonderful feedback! 😊 We're thrilled to hear that Estimated Delivery Date ETA helped you solve your issue quickly, and a big shoutout to Cam for providing excellent support! 🙌💙 If you ever need assistance again, we're always here to help. Thanks for choosing ETA! 💚
April 25, 2025
I'd give this 0 stars if I could. I tested this in a sandbox prior to publishing to the live theme and it functioned correctly in the lab. When published to the live site, at first it looked great, then within minutes it stopped showing on product pages. After that, it created three boxes with shipping to Afghanistan. I attempted to shut it off in the theme, but it still displayed. My only remaining option was to uninstall. To be clear - there was no time for support. My live site had three boxes on every product page showing shipping to Afghanistan in a non-default color for the app. Shutting the app off in the theme did not remove it from the product pages and the only option was to uninstall. After the review posted, developer offered free access to any pricing plan until the issue is fully resolved. Here is the problem with that - I have multiple Google Ads campaigns running across the country. Am I supposed to just pause all my ads or close my store while they work this out? Are they going to compensate me for revenue? This wasn't a small issue - EVERY product had three windows with "Shipping to Afghanistan" on them. This isn't some small bug - it is a major issue that needed immediate support - which based off their offer, is not something they plan to do.
Hi, We're truly sorry to hear about your experience, and we completely understand how frustrating this must have been for you 😞. We genuinely care about every user’s experience with our app, and it’s disheartening to learn that it didn’t perform as expected on your live site after testing successfully in the sandbox. We're truly sorry we didn’t get the chance to support you before you decided to uninstall the app. If only we had received a support request earlier, our team would have absolutely stepped in right away to help troubleshoot the issue and make things right. This issue is resolvable with a few quick adjustments or updates. We completely understand your decision to uninstall, but we’d truly appreciate the opportunity to support you properly and make things right. If you’re open to it, please consider reinstalling the app and reaching out to us—either by emailing us directly at [email protected] or simply replying to the message our support agent has already sent you. We’ll prioritize your case and work closely with you to make sure everything runs smoothly. Your feedback means a lot to us, and it’s what helps us continue improving the app for everyone. Thank you for sharing your experience—even though it was a tough one—and again, we’re really sorry it turned out this way. We hope to make it right 💙. --------------- Update reply: Since you left the review, we’ve reached out multiple times, but we haven’t received a response from you yet. We genuinely care about your experience with our app, and we’re eager to work with you to resolve any issues you’ve encountered. Please let us have the chance to support you again. You can either reply to our previous emails or reach out to us directly at [email protected]. We are always there for you!
April 17, 2025
Great customer service, excellent tool
Thank you for your feedback! 😊 We're so glad to hear that you had a great experience with both our customer service and the Estimated Delivery Date ETA app. If you need further assistance, feel free to reach out anytime! 🚚✨
April 17, 2025
Servie génial, super réactif
Merci beaucoup pour votre retour positif sur Estimated Delivery Date ETA app ! 💙🚚 Nous sommes ravis que notre service vous ait plu et que notre équipe ait pu répondre rapidement à vos besoins. Votre satisfaction est notre priorité ! 🙌😊
April 13, 2025
This app does exactly what it promises — and does it exceptionally well. We were looking for a seamless, customizable way to show estimated delivery dates on our product pages, and Synctrack EDD delivered (pun intended). The setup was intuitive, the features are powerful, and it integrates beautifully with our theme. But what really sets this app apart is the support. I had a few specific requests during setup, and Vincent was unbelievably helpful. Not only did he respond quickly, but he also understood exactly what we needed and guided us through the changes with clarity and professionalism. It felt like having a dedicated dev on standby. If you're serious about building trust with your customers and boosting conversions with clear delivery expectations, this app is a no-brainer. Highly recommend!
Thank you so much for the fantastic review of Synctrack EDD! 🌟 We're absolutely thrilled to hear the app met your expectations and worked seamlessly with your theme. And we're so glad Vincent could provide exceptional support during your setup — he's truly a rockstar! 💪🙌 Your feedback on building trust and boosting conversions means a lot to us, and we're happy to be part of that journey with you. Thank you for your high recommendation — we truly appreciate it! 💖📦✨
April 12, 2025
I just installed and had an issue with where the EDD block was displaying on my product pages. I contacted support and Niel fixed the issue within minutes. Great support and looking forward to trying it out further!
Thank you so much for the wonderful review of Estimated Delivery Date ETA app! 😊 We're happy to hear Niel was able to fix the display issue so quickly — he's awesome! 💪 We're excited for you to explore more of what the app can do. Thanks for choosing Estimated Delivery Date ETA! 💖📦⚡
April 11, 2025
amazing customer service. app is very helpful for customers.
Thank you so much for the great feedback on Estimated Delivery Date ETA app! 🚚✨ We're thrilled to hear the app is helpful for your customers and that our customer service impressed you! 😊 Your support means a lot — thanks for choosing Estimated Delivery Date ETA! 💖📦🙌