Synctrack Order Tracking Page
AI analytics order tracker, track order & order tracking page
Rating
4.8
feedback
69
chart
#332
All reviews
June 17, 2024
I am extremely satisfied with the service from Synctrack Order Tracking. They assisted me quickly and professionally with my order tracking issues. The team is clearly well-trained and knows exactly what they're doing. The support was efficient and effective, resolving my problems in no time. Such customer service is rare and definitely deserves five stars. Thank you, Synctrack, for the excellent experience!
Thank you for your glowing review of the Synctrack Order Tracking app! We're thrilled to hear that our team provided you with quick, professional assistance for your order tracking issues. It's fantastic to know that our well-trained team efficiently resolved your problems and provided such excellent customer service. Your satisfaction means a lot to us! ππ
Feb. 4, 2024
βοΈβοΈβοΈβοΈβοΈ Thank you for the glowing 5-star review! π We're thrilled that you enjoyed our service. If you have any further feedback or needs, please feel free to let us know. Your satisfaction is our top priority! ππ
Dec. 12, 2023
An excellent order tracking app, highly recommended. Customer service representative Joy responds incredibly quickly, can resolve issues promptly, and the fees are very reasonable!
Thank you for your excellent review! ππ We're thrilled to hear that you find our order tracking app outstanding and highly recommend it. ππ― It's fantastic to know that Joy, our amazing customer service representative, responds incredibly quickly and can promptly resolve any issues you may encounter. ππ¨π§ We appreciate your kind words. Moreover, we're glad that you find our fees very reasonable. π°πͺ If you have any further questions or need assistance, don't hesitate to reach out. We're here to help and ensure you have a fantastic experience! πβ¨
Nov. 29, 2023
I am extremely pleased with the customer service experience of this app! No matter what issue I encountered, their team always responded with outstanding professionalism and impressively patient assistance. What impressed me the most is the swift resolution of issues. I've faced some technical challenges, but each time, the problems were resolved in a short period. Their technical support team is not only efficient but also friendly, always willing to help me tackle any concerns. This kind of professional, efficient, and friendly customer service instills in me a stronger confidence in using this app. Thanks to your outstanding team for providing such excellent support and service to users!
We're beyond thrilled to hear about your extremely positive customer service experience with our app! ππ It's fantastic to know that our team has consistently demonstrated outstanding professionalism and provided impressively patient assistance, no matter the issue you encountered. We take pride in delivering swift resolutions to technical challenges, ensuring a smooth experience for our users. If you have any further questions or need assistance, please don't hesitate to reach out. We'll be here to support you every step of the way! ππ€
Oct. 30, 2023
The app offers excellent value for money, and the customer service experience with OMEGA is exceptional. Anna, the representative, was incredibly patient and guided me through the entire process step by step when I didn't know anything. Highly recommended.
Thank you for taking the time to leave us such a fantastic review! Weβre happy to know that you loved your experience with our app and the support team. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!
Sept. 28, 2023
nice customer service! quick response!
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Aug. 29, 2023
Great Customer support, Also great tracking app The support team helped me customize the tracking page.
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Omega - Order Tracking app. We look forward to serving you for many years to come!
June 12, 2023
Tracking page works very well, giving an optimal customer UX/UI. I was especially impressed with their customer service, they were very engaging at all time and swift in providing me with solutions. Would highly recommend to everyone.
Thank you so much for taking the time to leave an excellent rating. We appreciate your business. Please let us know what we can do for you in the future.
May 10, 2023
Must have app for Shopify users, amazing customer care from Rosie, went above & beyond to assist me.
You're amazing for your affirmationπ₯°π₯°π₯°! Thank you for your kind words - our support team truly appreciates when users like you have a great experience with Order Tracking ππ»πππ»πππ»π .
April 12, 2023
Just started using this to replace Shopify email notifications and our courier aggregator's tracking - was simple to to set up - and the responsive siupport team helped me fix some issued caused by our courier app. Great app - would recommend,.
You are amazing! β¨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app π₯° If you need further assistance along the way, please don't hesitate to let us know. Here at Omega, keeping our customers happy is our number one priority. π»
March 7, 2023
I've just downloaded and installed this app, and had a few questions. Rosie dealt with all my questions with exceptional attention to detail. I can't recommend her enough. The app is looking very promising!
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Jan. 9, 2023
very recommend! I'm happy with this apps. Support is helpful, easy to use. Got good support from them
You're amazing for your affirmationπ₯°π₯°π₯°! Thank you for your kind words - our support team truly appreciates when users like you have a great experience with Order Tracking ππ»πππ»πππ»π .
Dec. 27, 2022
Tracy did an awesome job helping me doing the setup for this app, i was happy chatting with her and will always come back.
Thanks a million for leaving a 5-star review πππ»πππ». We will share this with the whole team to let them know to keep up the amazing work.
Dec. 16, 2022
Best app and support. They include many integrations and easy to use. This app has helped our customers to track orders accurately.
Hi, itβs great to hear that you had a positive experience with the Omega Order Tracking app. Our team will be happy to hear that their hard work has paid off! If thereβs anything we can do to serve you further, let us know. πππ
Aug. 24, 2022
I've used Omega's multiple apps and multiple stores and it's been very helpful to my business! Finally, thanks Anna for your support and helping my business, thanks!
What a wonderful review! β¨ This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback. π Much appreciated, Anna
July 27, 2022
The customer services is fast and very charismatic. Tracy and Kaylee helped me setup and navigate through the tracking page setup, big thanks to them!
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.πππ
April 19, 2022
This is the first time I'm using this app and will carry on to use OMEGA service because of their amazing customer service. Thank you Tracy for her fast respond at all times. Very helpful to me. Highly recommended App!
Lots of love and Thank you GEON ALPS ππππ§‘ . Your review is so helpful for new apps like Order Tracking. We loved reading it and we hope you keep seeing exceptional value from the app. Cheers from Tracy! π₯°
April 5, 2022
Super easy to install. The customized page is a very nice feature. When I had a question Tracy was very helpful.
Wowowwww youβre so niceeee ! Thanks for your amazing review π€ π₯° Hope for nothing but your businessβs growth π₯π Cheers from Tracy π₯°
March 24, 2022
Best customer service experience ever! Malak walked me through how to set up my email notification step by step. I'm the worst when it comes to backend configurations and she has no idea how much I appreciate her patience with me during the entire process. Great customer service is a Unicorn in today's saturated marketplace but Malak and Stella are shining stars. Thank you both!
Hi VacationGrabs Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Kaylee - Omega Team
Feb. 10, 2022
very fast and quality customeer support they make the adjastament in short time with good quality!!!
Hi mozabrick.co.uk Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Kaylee - Omega Team