All reviews

Rating Breakdown

  • 5
    90% (53 ratings)
  • 4
    3% (2 ratings)
  • 3
    3% (2 ratings)
  • 2
    2% (1 ratings)
  • 1
    2% (1 ratings)

Reviews with Text

  • 92% (54)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 9, 2023

very recommend! I'm happy with this apps. Support is helpful, easy to use. Got good support from them

Using app

5 months

Total reviews

7

Average rating

5.0

Developer Reply

You're amazing for your affirmationπŸ₯°πŸ₯°πŸ₯°! Thank you for your kind words - our support team truly appreciates when users like you have a great experience with Order Tracking πŸ™πŸ»πŸ˜ŠπŸ™πŸ»πŸ˜ŠπŸ™πŸ»πŸ˜Š .

5 / 5 Share

Dec. 27, 2022

Tracy did an awesome job helping me doing the setup for this app, i was happy chatting with her and will always come back.

Store

Dazpy

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a million for leaving a 5-star review πŸ™ŒπŸ™πŸ»πŸ™ŒπŸ™πŸ». We will share this with the whole team to let them know to keep up the amazing work.

5 / 5 Share

Dec. 16, 2022

Best app and support. They include many integrations and easy to use. This app has helped our customers to track orders accurately.

Store

Andamen

Using app

11 months

Total reviews

7

Average rating

5.0

Developer Reply

Hi, it’s great to hear that you had a positive experience with the Omega Order Tracking app. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. πŸ’—πŸ’—πŸ’—

5 / 5 Share

Aug. 24, 2022

I've used Omega's multiple apps and multiple stores and it's been very helpful to my business! Finally, thanks Anna for your support and helping my business, thanks!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

What a wonderful review! ✨ This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback. 😊 Much appreciated, Anna

5 / 5 Share

July 27, 2022

The customer services is fast and very charismatic. Tracy and Kaylee helped me setup and navigate through the tracking page setup, big thanks to them!

Store

AnnLian

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.πŸ’—πŸ’—πŸ’—

5 / 5 Share

April 19, 2022

This is the first time I'm using this app and will carry on to use OMEGA service because of their amazing customer service. Thank you Tracy for her fast respond at all times. Very helpful to me. Highly recommended App!

Using app

About 1 hour

Total reviews

8

Average rating

5.0

Developer Reply

Lots of love and Thank you GEON ALPS πŸ’™πŸ’šπŸ’›πŸ§‘ . Your review is so helpful for new apps like Order Tracking. We loved reading it and we hope you keep seeing exceptional value from the app. Cheers from Tracy! πŸ₯°

5 / 5 Share

April 5, 2022

Super easy to install. The customized page is a very nice feature. When I had a question Tracy was very helpful.

Using app

2 days

Total reviews

15

Average rating

4.8

Developer Reply

Wowowwww you’re so niceeee ! Thanks for your amazing review πŸ€— πŸ₯° Hope for nothing but your business’s growth πŸ”₯πŸš€ Cheers from Tracy πŸ₯°

5 / 5 Share

March 24, 2022

Best customer service experience ever! Malak walked me through how to set up my email notification step by step. I'm the worst when it comes to backend configurations and she has no idea how much I appreciate her patience with me during the entire process. Great customer service is a Unicorn in today's saturated marketplace but Malak and Stella are shining stars. Thank you both!

Using app

20 days

Total reviews

43

Average rating

4.6

Developer Reply

Hi VacationGrabs Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Kaylee - Omega Team

5 / 5 Share

Feb. 28, 2022

OMEGA! The name says it all! The set up was understood easily, tech friendly and oh, customizable content is POWER! Danko is Thank You!

Using app

2 days

Total reviews

8

Average rating

5.0

Developer Reply

Hello South Steeze! I can't say thank you enough for sharing your experience with our support team and your wonderful feedback for our app. We will continue our best effort to make our app the most convenient to use. Please feel free to contact us if you have any questions. Wish you a successful business! Kaylee - Omega Team

5 / 5 Share

Feb. 10, 2022

very fast and quality customeer support they make the adjastament in short time with good quality!!!

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi mozabrick.co.uk Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Kaylee - Omega Team

5 / 5 Share

Feb. 9, 2022

They are super quick and very helpful and available to help you each time you ask them, Mr. Zeroes you and your team rocks.

Using app

29 days

Total reviews

8

Average rating

5.0

Developer Reply

Hi MARS Cosmetics We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team

5 / 5 Share

Jan. 26, 2022

The performance of the APP is good. And the service is excellent. Any reasonable request can be helped. It's a really good tracking app to recommend.

Using app

4 months

Total reviews

11

Average rating

4.9

Developer Reply

Hi Keychron Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Kaylee - Omega Team

5 / 5 Share

Jan. 25, 2022

Hello, I had the privilege of working with a nice young lady named Malek. She helped me with reassurance and ease that we would solve the problem. She was patient and understanding. I love this app, it is great for my store and I'm so glad I found it!

Using app

About 12 hours

Total reviews

3

Average rating

4.3

Developer Reply

Hi Blazing Beauty Ave, Thank you for taking the time to review your experience at Omega. I’m so glad to hear that our support members were able to make your experience with us a memorable one. I will pass on your compliments to Malak, she is passionate about her work! We hope that our app will help you well with your business. If there are any questions about our app, please do let us know! Best regards, Kaylee - Omega Team

5 / 5 Share

Jan. 21, 2022

Very good and easy to use app, with a beautiful tracking page and many useful features that are easy to set up

Using app

14 minutes

Total reviews

10

Average rating

5.0

Developer Reply

Hi Ashour Shoes Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team

5 / 5 Share

Jan. 14, 2022

Malak is amazing ! She helped me to solve my problems with app and between Gmail and them app ! She is soo kind, polite and ready to help and she is soo friendly ! I am more then satisfied with her and her support ! I highly recomend ! They have amazing support service !

Store

Stevvex

Using app

9 days

Total reviews

11

Average rating

4.6

Developer Reply

Hi Stevvex, Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! Feel free to contact our customer service team if you have any questions at all via live chat or email. We’re very grateful for customers like you and hope you stick with us for years to come! Thanks again! Kaylee - Omega team

5 / 5 Share

Jan. 5, 2022

Trying to use this app, will review it later! Trying to use this app, will review it later! Trying to use this app, will review it later!

Store

DBPOWER

Using app

3 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi DBPOWER Thank you for taking the time to provide a rating. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. If you need our help in any case, we are available here to help you. Hope your day is as awesome as you! Kaylee - Omega Team

5 / 5 Share

Dec. 31, 2021

Been looking for a tracking app for awhile. Omega is just spot on! Great and fast support, and also very generous 150 tracking quota on free plan! I recommend this app strongly!

Using app

16 days

Total reviews

14

Average rating

4.4

Developer Reply

Hi Reyrr Athletics, Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Kaylee - Omega Team

5 / 5 Share

Dec. 26, 2021

The app is easy to setup, supports many different shipping services, and provides acustomizable order tracking page that is attractive and easy for customers to use.

Using app

9 months

Total reviews

22

Average rating

5.0

Developer Reply

Hello TulipStuff, Thank you so much for giving us such wonderful words. Our Team here is very delighted to see your comment, especially our tech. We always would like to provide you the best service that you deserve. Please feel free to contact us if you need our assistance! All the best, Kaylee - Omega Team

5 / 5 Share

Dec. 24, 2021

For those of you who are skeptical about trying this app. Don't be. It's a set it and forget it type of app that has helped us a great deal. Very detailed and intuitive and the team is always willing to help out if something seems challenging. What are you waiting for.?

Store

ALLRJ

Using app

6 months

Total reviews

16

Average rating

4.8

Developer Reply

Hi ALLRJ We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team

5 / 5 Share

Dec. 22, 2021

Fast customer support (Stella) and the functionalities are about the same as other tracking apps. This app also allows access to all my team members at 1 price, not charged by user count.

Using app

13 days

Total reviews

3

Average rating

3.7

Developer Reply

Hi Super Kitty Cats, Thank you for taking the time to provide a rating and your compliment to Stella! Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. If you need our help in any case, we are available here to help you. Hope your day is as awesome as you! Kaylee - Omega Team