All reviews

Rating Breakdown

  • 5
    96% (193 ratings)
  • 4
    2% (4 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 10, 2023

I had the pleasure of working with Tracy, who expertly assisted me in customizing my store's return and tracking pages. Her level of assistance was truly remarkable as she exhibited both helpfulness and amiability throughout the process. Additionally, her responsiveness to my inquiries was truly commendable. I found her to be an exceptional individual to seek assistance from. Furthermore, the app she assisted me with is a testament to its creators' consideration for the needs and preferences of store owners. As a matter of fact, I even suggested the implementation of a toggle button to block Chinese shipping names, to which she assured me that my feedback would be given due consideration.

Using app

28 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

5 / 5 Share

Jan. 9, 2023

very recommend! I'm happy with this apps. Support is helpful, easy to use. Got good support from them

Using app

5 months

Total reviews

7

Average rating

5.0

Developer Reply

You're amazing for your affirmationπŸ₯°πŸ₯°πŸ₯°! Thank you for your kind words - our support team truly appreciates when users like you have a great experience with Order Tracking πŸ™πŸ»πŸ˜ŠπŸ™πŸ»πŸ˜ŠπŸ™πŸ»πŸ˜Š .

5 / 5 Share

Jan. 2, 2023

Love this app! Some of the best customer service you will ever receive, super quick and very helpful with their responses. I've always recieved the best help fixing any problem that I have had!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

You're amazing for your affirmationπŸ₯°πŸ₯°πŸ₯°! Thank you for your kind words - our support team truly appreciates when users like you have a great experience with Order Tracking πŸ™πŸ»πŸ˜ŠπŸ™πŸ»πŸ˜ŠπŸ™πŸ»πŸ˜Š .

5 / 5 Share

Dec. 27, 2022

Tracy did an awesome job helping me doing the setup for this app, i was happy chatting with her and will always come back.

Store

Dazpy

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a million for leaving a 5-star review πŸ™ŒπŸ™πŸ»πŸ™ŒπŸ™πŸ». We will share this with the whole team to let them know to keep up the amazing work.

5 / 5 Share

Dec. 16, 2022

Best app and support. They include many integrations and easy to use. This app has helped our customers to track orders accurately.

Store

Andamen

Using app

11 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi, it’s great to hear that you had a positive experience with the Omega Order Tracking app. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. πŸ’—πŸ’—πŸ’—

5 / 5 Share

Dec. 6, 2022

It was a incredible experience with them apps & customers support it’s helps me to grow my business more so I highly recommend to everyone to use them apps

Store

Swiorzo

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

5 / 5 Share

Nov. 25, 2022

I have just run into a small issue with Omega, and they have been fantastic about sorting it out. Higly recommend them, and again thank you to both Anna and Dat for your service.

Using app

About 1 year

Total reviews

6

Average rating

4.2

Developer Reply

Hi, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service support and app as 5 Star as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!

5 / 5 Share

Nov. 18, 2022

very goooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooood

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi. We sincerely appreciate you taking the time to share with us your experience at. On behalf of our entire team, thank you for allowing us to support you.

5 / 5 Share

Oct. 31, 2022

woorden schieten mij te kort dit is wat ik service noem ze helpen mijn zelf met mijn webwinkel en nemen dingen met mij door

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hallo, heel erg bedankt dat je de tijd hebt genomen om feedback te geven. We zijn zo blij dat je onze app 5 sterren geeft, omdat we ernaar streven om dat voor al onze klanten te bieden. We waarderen uw tijd om zulke vriendelijke woorden achter te laten!

5 / 5 Share

Oct. 28, 2022

Very nice app. Special want to say thank you to Anna for helping me out! She is the perfect person for this and she will defenitly help you out

Store

Malonin

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

5 / 5 Share

Oct. 10, 2022

We had some trouble, but Tracy from Omega's Help Center was super helpful and made it easier for me to navigate through the difficulties. Everything was made super easy and the dev team was super helpful in everything. Totally reach out to the help center if you ever need assistance, no matter who works with you, you will be attended perfectly to your needs.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to leave us feedback! We really appreciate it. We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to us via live chat or email at [email protected] with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our app!

5 / 5 Share

Oct. 6, 2022

Awesome app. Solved a big issue I had with shipments coming from China. It will help you customized most of its features. Great customer service.

Using app

3 months

Total reviews

11

Average rating

5.0

Developer Reply

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

5 / 5 Share

Sept. 27, 2022

Omega is a great app for email and tracking orders. I highly recommend the app to everyone. Also, the customer support is quite friendly and resolves the issue in no time.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for sharing your feedback about our service and product. We’re glad to hear that our team’s performance exceeded your expectations. Thank you again, have a great day!

5 / 5 Share

Sept. 22, 2022

Works absolutely fine. Have had great experience with few months of use as of yet. The customer service is flawless too: a major plus.

Store

Raven

Using app

About 1 year

Total reviews

14

Average rating

4.9

Developer Reply

Wow, we were blown away by your positive and lovely words, we really appreciate the time you took to write such an amazing review!

5 / 5 Share

Sept. 13, 2022

Support team was so helpful Support team was so helpful Support team was so helpful Support team was so helpful

Store

Utoper

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

How lovely and sweet you are!🌞 Our team is really impressed with the positive things you shared about our app and support service. πŸ™πŸ»πŸ˜ŠπŸ™πŸ»πŸ˜ŠπŸ™πŸ»πŸ˜Š. Let’s rock together πŸ”₯πŸš€

5 / 5 Share

Sept. 8, 2022

Awesome! I found what I am looking for. Thanks for this amazing app. Their customer service is very responsive.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hi. We sincerely appreciate you taking the time to share with us your experience at. On behalf of our entire team, thank you for allowing us to support you.

5 / 5 Share

Aug. 26, 2022

This app has all the features I need to track order for my customers and it has been helpful for my business. I required some assistance to set up and get the app running smoothly with my theme and the app support team, Anna and Zroes was extremely helpful, patient and polite with their assistance. Highly recommended

Store

Lisa925

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Omega - Order Tracking app. We look forward to serving you for many years to come!

5 / 5 Share

Aug. 24, 2022

I've used Omega's multiple apps and multiple stores and it's been very helpful to my business! Finally, thanks Anna for your support and helping my business, thanks!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

What a wonderful review! ✨ This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback. 😊 Much appreciated, Anna

5 / 5 Share

Aug. 13, 2022

They have really amazing customer services & the app features it’s perfect I highly recommend to you guys you should try it once

Store

Dlav

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for this 5-star review. We appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

5 / 5 Share

Aug. 4, 2022

Had a question about the app & support replied to me straight away. Tracy was very helpful & a pleasure to speak to.

Using app

5 months

Total reviews

13

Average rating

4.5

Developer Reply

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. _Cheers from Tracy_