Synctrack Order Tracking
Omega - Order tracking, auto order tracker notifications
Rating
4.9
feedback
201
chart
#182
All reviews
Rating Breakdown
Review RSS Feed
April 5, 2022
Really great APP and the most amazing thing is Omega has a fantastic support team. They are professional, patient and enthusiastic, even though I am only in the free plan phase, which impressed me. They always provide immediate support, which means a lot to me, especially thanks to Tracy and Malak for their great help. You made my day!
Our customer support team was doing cartwheels after reading your review of their work🥰🥰🥰. It's so encouraging to see great customers appreciate our efforts. Love from Tracy and Malak! 💙💚💛🧡
April 1, 2022
I started using this app a couple of days ago and its amazing. In starting I faced some problem with the app but the support team (Tracy) is very nice, they fixed the problem and answer my all other questions. Recommended app
Hi Canadian Based, Thank you for your great review. At Omega, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Tracy to give her the recognition that she deserves. She was delighted to hear your feedback. Please contact us if you have any questions! Yours truly, Kaylee - Omega Team
March 24, 2022
Best customer service experience ever! Malak walked me through how to set up my email notification step by step. I'm the worst when it comes to backend configurations and she has no idea how much I appreciate her patience with me during the entire process. Great customer service is a Unicorn in today's saturated marketplace but Malak and Stella are shining stars. Thank you both!
Hi VacationGrabs Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Kaylee - Omega Team
March 22, 2022
This app is really good. loved the interface. the support team is really friendly. and this app is cheap compared to others.
Hi zunuxy, Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Kaylee - Omega Team
March 18, 2022
The support person was very helpful and fixed a bunch of things that weren't simple to do. Great service.
Hi NatureBed Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work Let us know whenever you have any questions about the app. Best regards! Kaylee - Omega Team
March 14, 2022
Great from now. Really get what I need and am friendly with small businesses. Cheap and Useful. Like it.
Hi 北美零食批发 Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Kaylee - Omega Team
March 10, 2022
This app is very user friendly and offers lots of customization. Customer support was also fast and helpful!
Hi FidgetDrone Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Kaylee - Omega Team
March 10, 2022
I just installed this app on my store, but am thrilled with the customer service that I have so far received from the Omega team. The tracking interface is just superb and I like it. Keep it up guys!
Hi Eurekaonline Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out! Kaylee - Omega Team
March 3, 2022
stella = legend fast service and got my problem solved. I recommend it to any shopify store owner. 10
Hi BlingScents, Thank you for taking the time to review your experience at Omega. I’m so glad to hear that our support members were able to make your experience with us a memorable one. I will pass on your compliments to Stella, she is passionate about her work! We hope that our app will help you well with your business. If there are any questions about our app, please do let us know! Best regards, Kaylee - Omega Team
Feb. 28, 2022
OMEGA! The name says it all! The set up was understood easily, tech friendly and oh, customizable content is POWER! Danko is Thank You!
Hello South Steeze! I can't say thank you enough for sharing your experience with our support team and your wonderful feedback for our app. We will continue our best effort to make our app the most convenient to use. Please feel free to contact us if you have any questions. Wish you a successful business! Kaylee - Omega Team
Feb. 23, 2022
It is very useful to have an on-store page where customers can directly track their orders. It also comes with mailing features which are very useful. It's very clean and relieves a lot of confusion in clients, very happy with it. Customer support is also very kind and super fast.
Hi TIA Trends Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Kaylee - Omega Team
Feb. 14, 2022
Amazing Customer Support!! I tried to install the app but encountered an error while the Omega team was on holiday leave. As soon as they came back, they helped me right away and the dev team worked through the weekend to resolve the issue for our company that enabled us to install the app.
Hello Happilar I so appreciate you taking the time to share your experience with our app and we are thrilled to hear that you satisfy with our app and our support team. We will not be able to stand in this market for this long without customers like you. If you have any questions or need assistance from us, we're more than happy to support you! Kaylee - Omega Team
Feb. 14, 2022
I installed this app recently and its performing great so far, I get the notifications according to the status of shipments. Customer service is great, they respond quickly and are very helpful and kind. I would recommend this App to any business.
Hi Dixee's Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work Let us know whenever you have any questions about the app. Best regards! Kaylee - Omega Team
Feb. 14, 2022
It works great. Omega tracking app is perfect! Great and fast support and the prices are affordable! I highly recommend this app! Thank you
Hi Emotion Jalami Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team
Feb. 10, 2022
very fast and quality customeer support they make the adjastament in short time with good quality!!!
Hi mozabrick.co.uk Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Kaylee - Omega Team
Feb. 9, 2022
They are super quick and very helpful and available to help you each time you ask them, Mr. Zeroes you and your team rocks.
Hi MARS Cosmetics We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team
Feb. 4, 2022
i give 5 stars because the suport, because i made the app instalation right now, and i don't no if it's good. thanks for the suport.
Hi goalva Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Kaylee - Omega Team
Feb. 2, 2022
Very responsive customer service thank you very much ! Malak was able to help me to synchronize my carriers great job
Hi France Hélices We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team
Sept. 29, 2022
I use this app to track my orders and it is amazing ! I love it !!such detail and the best part is its' FREE !! THANK U GUYS !!! ANNA U ROCK !!! <3
Hi Rita's Unique Boutique Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out! Kaylee - Omega Team
Jan. 28, 2022
The app is great, the design is well done and the support is great. They made me a customization of the application quickly. I recommend 100%.
Hi I'm a Superhero Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Kaylee - Omega Team