Synctrack Order Tracking
Omega - Order tracking, auto order tracker notifications
Rating
4.9
feedback
208
chart
#150
All reviews
Rating Breakdown
Review RSS Feed
Jan. 18, 2022
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Hi eyrad, Thank you so much for your 5-star review! If there is anything else we can do better to assist you, please feel free to let us know. Thank you again for your support and have a nice day! Best regards, Kaylee - Omega Team
Jan. 17, 2022
The support provided is Great. I was particularly happy talking to Anna who understood my issue quick and was also quick to resolve it. She not only helped me with the query, but also gave tips on how to avoid similar issue in the future. The app is great too but what makes it awesome is the kind of support you get. Thank you Omega.
Hi easybuy.co.in, Thank you for taking the time to provide a rating and your compliment to Anna! Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. If you need our help in any case, we are available here to help you. Hope your day is as awesome as you! Kaylee - Omega Team
Jan. 14, 2022
Malak is amazing ! She helped me to solve my problems with app and between Gmail and them app ! She is soo kind, polite and ready to help and she is soo friendly ! I am more then satisfied with her and her support ! I highly recomend ! They have amazing support service !
Hi Stevvex, Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! Feel free to contact our customer service team if you have any questions at all via live chat or email. We’re very grateful for customers like you and hope you stick with us for years to come! Thanks again! Kaylee - Omega team
Jan. 13, 2022
The app is too easy do install and configure. I think it will help me, and I'll use this for a long time.
Hi Estilovoce Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Kaylee - Omega Team
Jan. 13, 2022
I just downloaded the software I hope it is the end of my problems. There are tracking numbers that track 17 detects and other apps do not detect and this creates a mess. And of course informing the customer where the package is is very important.
Hi maxzol We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app. Best regards! Kaylee - Omega Team
Jan. 9, 2022
This is one of the best and most efficient tracking Apps we have used so far. Thank you Omega team!!
Hi FreyaTreasures We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team
Jan. 9, 2022
The app is great. it helped me to solve the tracking order problem well. nice friendly interface. very nice. I recommend everyone to use it.
Hi Doraemon Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out! Kaylee - Omega Team
Jan. 8, 2022
Totally love this app! It's easy to customize according to the store's theme and style. The customer service is extremely friendly and supportive. Thanks to Stella and Mr.Zeros for the support.
Hi ANUSA Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Kaylee - Omega Team
Jan. 5, 2022
Trying to use this app, will review it later! Trying to use this app, will review it later! Trying to use this app, will review it later!
Hi DBPOWER Thank you for taking the time to provide a rating. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. If you need our help in any case, we are available here to help you. Hope your day is as awesome as you! Kaylee - Omega Team
Jan. 5, 2022
easy to use , good one . +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Hi NBGAIA, We’re so delighted to hear that you chose our app for your store! It’s an honor to be a part of your business, and we hope your experience here made it extra special. We wish you many more years of success and look forward to working with you for many years to come. All the best, Kaylee - Omega Team
Jan. 4, 2022
So far i havent been able to fully test the app but based on my experience up to this point it is very good.
Hi Your Source, Your Choice Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team
Dec. 31, 2021
Been looking for a tracking app for awhile. Omega is just spot on! Great and fast support, and also very generous 150 tracking quota on free plan! I recommend this app strongly!
Hi Reyrr Athletics, Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Kaylee - Omega Team
Dec. 26, 2021
The app is easy to setup, supports many different shipping services, and provides acustomizable order tracking page that is attractive and easy for customers to use.
Hello TulipStuff, Thank you so much for giving us such wonderful words. Our Team here is very delighted to see your comment, especially our tech. We always would like to provide you the best service that you deserve. Please feel free to contact us if you need our assistance! All the best, Kaylee - Omega Team
Dec. 24, 2021
For those of you who are skeptical about trying this app. Don't be. It's a set it and forget it type of app that has helped us a great deal. Very detailed and intuitive and the team is always willing to help out if something seems challenging. What are you waiting for.?
Hi ALLRJ We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team
Dec. 22, 2021
Super bien ! le support Omega est réactif et rapide ils nous écoutent et nous aide, très bonne application merci ! :)
Using app
5 months
Total reviews
1
Average rating
5.0
Bonjour, Merci beaucoup pour votre avis 5 étoiles ! Nous partagerons cela avec l'équipe du magasin pour leur faire savoir qu'il faut continuer le travail incroyable Faites-nous savoir chaque fois que vous avez des questions sur l'application. Meilleures salutations! Kaylee - Équipe Omega
Dec. 22, 2021
Great app with AMAZING customer service. We use this app on all of our stores for an order tracking page so customers can see their order status by visiting our site. If you're looking for an app for this use case, look no further.
Hi Woodland Crafts, Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team
Dec. 22, 2021
This is a great app with easy-to-use features for my customers. The support from the app developers is on point. They were so diligent in communications and follow-up.
Hi LAZECCA FASHION, Thank you so much for taking the time to leave us such wonderful feedback. I'm so glad we were able to help you feel comfortable. I'm also happy that we were able to help you resolve your problem. I'll be sure to relay your message to our whole team. Thanks for placing your trust in us and your willingness to share. Best, Kaylee - Omega Team
Dec. 22, 2021
Fast customer support (Stella) and the functionalities are about the same as other tracking apps. This app also allows access to all my team members at 1 price, not charged by user count.
Hi Super Kitty Cats, Thank you for taking the time to provide a rating and your compliment to Stella! Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. If you need our help in any case, we are available here to help you. Hope your day is as awesome as you! Kaylee - Omega Team
Dec. 18, 2021
i ,hope it couls help the customers , and i am looking for trying it and see the feedback of my customers
Hi PetShopStudio Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app. Please feel free to contact us again if you need more help. All the best, Kaylee - Omega Team
Dec. 17, 2021
This app is by far the best shopify tracking app to date, and it's free! Very nice job, I love the detailed analytics of carrier status and shipment times. The customer-facing dashboard is very user-friendly as well. Thanks so much!
Hi Alpine Ridge Outfitters We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team