Rating

4.9

feedback

114

Reviews

chart

#166

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    18%
  • Less than a day
    32%
  • Less than a month
    23%
  • Less than a year
    26%
  • More than a year
    1%

Reviews Summary

The Synctrack app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service and user-friendly interface. Users appreciate the ease of setup, extensive customization options, and the quick response times from the support team. The app is praised for its ability to streamline the returns and exchanges process, making it efficient and effective for businesses. Customers also value the continuous updates and improvements made by the development team to meet user needs. However, there were a few negative reviews mentioning issues with technical aspects and concerns about security threats from external links.

Highlights

Exceptional customer service and quick support response
User-friendly interface and easy setup process
Efficient returns and exchanges management
Continuous updates and improvements by the development team
Concerns about technical issues and security threats

Rating Breakdown

  • 5
    94% (107 ratings)
  • 4
    4% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)

Reviews with Text

  • 90% (103)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 10, 2025

Great App

Using app

--

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your feedback! 😊 We’re delighted to hear you’re enjoying the Synctrack: Returns & Exchanges app. 🚀 Your support means a lot, and we’ll keep working hard to make sure you always have the best experience! 🙌✨

5 / 5 Share

Sept. 9, 2025

Customer service is great. We have had great joy with this app!

Store

Kinda

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback! 😊 We're so glad to hear that you’re enjoying the Synctrack: Returns & Exchanges app and that our customer service has been great for you. Your joy and satisfaction mean a lot to us — we’ll keep working hard to support you every step of the way! 🙌💙

5 / 5 Share

Sept. 4, 2025

amazing app amazing service

Using app

About 23 hours

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for your amazing feedback! 😊 We're thrilled to hear that Synctrack: Returns & Exchanges app and our service have impressed you. Your support means a lot to us, and we’ll keep doing our best to make your experience even better. If you need anything, we're always here to help! 🙌

5 / 5 Share

Aug. 1, 2025

Great app and great team, not only it has many functionalities designed to make a return portal user friendly but also the level of integrations and custom codes that the team is able to provide is superior to none. We tried different return portals and this is simply the best. I can definitely recommend synctrack to anyone.

Using app

6 months

Total reviews

4

Average rating

4.0

Developer Reply

Thank you so much for your detailed and thoughtful review! 🎯 We’re delighted to hear that the app’s functionalities, user-friendly design, and seamless integrations have made such a positive impression. Knowing that it stands out among other return portals means a lot to us. Your recommendation of Synctrack truly makes our day! If there’s ever anything more we can do to assist, don’t hesitate to reach out. 🌟🤝

5 / 5 Share

July 16, 2025

Using app

6 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! ⭐⭐⭐⭐⭐ We’re delighted to hear that you’re happy with Synctrack: Returns & Exchanges app. Your support means the world to us — and we’re always here if you need any assistance! 💬📦💙

All reviews

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