Rating

4.9

feedback

125

Reviews

chart

#234

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    16%
  • Less than a day
    34%
  • Less than a month
    23%
  • Less than a year
    22%
  • More than a year
    2%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer support, user-friendly interface, and time-saving features. Users appreciate the quick responses from the support team and the ease of setting up the app. The app is described as helpful, efficient, and effective in managing returns and exchanges. Customers also highlight the seamless integration with Shopify stores and the ability to customize policies to fit their specific needs. However, there were a few users who encountered issues with linking to couriers in the UK and some technical problems that affected their experience negatively.

Highlights

Positive customer support and quick responses
User-friendly interface and time-saving features
Efficient return and exchange management
Seamless integration with Shopify stores
Customizable policies and settings

Rating Breakdown

  • 5
    94% (117 ratings)
  • 4
    4% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)

Reviews with Text

  • 86% (107)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 21, 2025

很好用

Using app

18 minutes

Total reviews

2

Average rating

5.0

Developer Reply

非常感谢您的评价!很高兴听到您觉得好用 😊 如果之后有任何需要帮助的地方,欢迎随时联系我们!

5 / 5 Share

Dec. 11, 2025

Customer support is fantastic, the product works as expected!

Using app

About 21 hours

Total reviews

8

Average rating

5.0

Developer Reply

😊 Thank you so much for your wonderful feedback! We’re really glad to hear that you find the customer support for Synctrack: Returns & Exchanges app fantastic and that the product works exactly as expected 💛 Your satisfaction truly means a lot to us, and we’ll keep improving the app to make your returns and exchanges process even smoother, more automated, and easier to manage. Thanks again for choosing Synctrack! 🚀

5 / 5 Share

Dec. 9, 2025

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the 5‑star rating! We truly appreciate your support. If you ever need assistance, we're always here to help!

5 / 5 Share

Dec. 4, 2025

It perfectly meets my needs, saves me time, and customer service responded very quickly. Thank you!

Using app

13 days

Total reviews

8

Average rating

4.4

Developer Reply

😊 Thank you so much for sharing your wonderful feedback! We’re really happy to hear that Synctrack: Returns & Exchanges app perfectly meets your needs, helps you save valuable time, and that our customer service responded very quickly to assist you 💛 Your satisfaction truly means a lot to us, and we’ll keep improving the app to make your returns and exchanges process even smoother and more efficient. Thanks again for choosing Synctrack! 🚀

5 / 5 Share

Nov. 22, 2025

Very helpful customer support. The app is simple, and easy to use. Sync feature allows you to connect the returns portal page effortlessly to your shopify store. Easy to learn the app. You guys should try it out.

Store

Besuras

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

😊 Thank you so much for your wonderful and detailed review! We’re really happy to hear that you found Synctrack: Returns & Exchanges app simple, easy to use, and quick to learn. It’s great to know the sync feature helped you connect the returns portal seamlessly with your Shopify store, making post-purchase management smoother 💛 Your kind words about our customer support truly mean a lot to us, and we really appreciate your recommendation to others. We’ll keep improving the app to bring you an even better experience! 🚀

All reviews

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