Rating

4.9

feedback

148

Reviews

chart

#157

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    22%
  • Less than a month
    32%
  • Less than a year
    37%
  • More than a year
    1%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer support provided by the team. Users appreciate the app's ease of use, customization options, and efficiency in managing returns and exchanges. The support team is highlighted for being responsive, helpful, and going above and beyond to assist users with setup and any issues they encounter. The app is commended for streamlining operations, enhancing the customer experience, and offering valuable functionalities. However, there are a few mentions of limitations, such as difficulties in linking to couriers for UK companies.

Highlights

Positive customer support and assistance
Ease of use and efficiency in managing returns
Customization options and valuable functionalities
Limitations for UK companies in linking to couriers
Streamlining operations and enhancing customer experience

Rating Breakdown

  • 5
    94% (139 ratings)
  • 4
    5% (7 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 28, 2025

thanks so Samuel, i did not knew about this tool also Samuel explained it quite well, and i'm convinced that i am in need for this tool and it will make it alot easier

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 27, 2025

Great app for managing returns! Extensive configuration options, ability to connect several stores is something we were looking for. Additionally, great support. Thank you Tracy for your help :D

Store

Tortli

Using app

2 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 22, 2025

We are in the phase of trial and testing, but the support from the team is incredible. Very helpful and quick answers to resolve our questions and problems. They have even released a few features what we requested.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2024

Very good app, I can only recommend. The support is also extremely helpful and they do everything they can to make it the best for your case.

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your amazing review of the Synctrack: Returns & Exchanges app! πŸ”„βœ¨ We’re so glad you find the app very good and that our support team has been extremely helpful in tailoring it to your needs. 😊 Your recommendation means the world to us! πŸ’– Thanks for choosing Synctrack: Returns & Exchanges! πŸš€πŸ™Œ

5 / 5 Share

Dec. 19, 2024

Great Support

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! 😊 We're glad you had a great experience with the Synctrack: Returns & Exchanges app support team. πŸ’– Let us know if there's anything else we can assist you with! πŸš€πŸŒŸ

All reviews

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