Rating

4.9

feedback

123

Reviews

chart

#221

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    16%
  • Less than a day
    33%
  • Less than a month
    24%
  • Less than a year
    23%
  • More than a year
    2%

Reviews Summary

The reviews for the Synctrack Returns & Exchanges app are overwhelmingly positive, with users praising the app for its user-friendly interface, helpful customer support, and efficient returns management features. Many users highlighted the quick response times of the support team and the ease of setting up the app. The app's ability to streamline the returns process and customize policies to fit individual needs was also a common theme in the reviews. Users appreciated the free version of the app and the continuous addition of new features.

Highlights

Positive user experience and user-friendly interface
Efficient returns management and customizable policies
Helpful and responsive customer support
Ease of setup and continuous addition of new features
Free version of the app

Rating Breakdown

  • 5
    93% (115 ratings)
  • 4
    4% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)

Reviews with Text

  • 85% (104)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 11, 2025

Customer support is fantastic, the product works as expected!

Using app

About 21 hours

Total reviews

8

Average rating

5.0

Developer Reply

๐Ÿ˜Š Thank you so much for your wonderful feedback! Weโ€™re really glad to hear that you find the customer support for Synctrack: Returns & Exchanges app fantastic and that the product works exactly as expected ๐Ÿ’› Your satisfaction truly means a lot to us, and weโ€™ll keep improving the app to make your returns and exchanges process even smoother, more automated, and easier to manage. Thanks again for choosing Synctrack! ๐Ÿš€

5 / 5 Share

Dec. 9, 2025

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the 5โ€‘star rating! We truly appreciate your support. If you ever need assistance, we're always here to help!

5 / 5 Share

Dec. 4, 2025

It perfectly meets my needs, saves me time, and customer service responded very quickly. Thank you!

Using app

13 days

Total reviews

8

Average rating

4.4

Developer Reply

๐Ÿ˜Š Thank you so much for sharing your wonderful feedback! Weโ€™re really happy to hear that Synctrack: Returns & Exchanges app perfectly meets your needs, helps you save valuable time, and that our customer service responded very quickly to assist you ๐Ÿ’› Your satisfaction truly means a lot to us, and weโ€™ll keep improving the app to make your returns and exchanges process even smoother and more efficient. Thanks again for choosing Synctrack! ๐Ÿš€

5 / 5 Share

Nov. 22, 2025

Very helpful customer support. The app is simple, and easy to use. Sync feature allows you to connect the returns portal page effortlessly to your shopify store. Easy to learn the app. You guys should try it out.

Store

Besuras

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

๐Ÿ˜Š Thank you so much for your wonderful and detailed review! Weโ€™re really happy to hear that you found Synctrack: Returns & Exchanges app simple, easy to use, and quick to learn. Itโ€™s great to know the sync feature helped you connect the returns portal seamlessly with your Shopify store, making post-purchase management smoother ๐Ÿ’› Your kind words about our customer support truly mean a lot to us, and we really appreciate your recommendation to others. Weโ€™ll keep improving the app to bring you an even better experience! ๐Ÿš€

5 / 5 Share

Nov. 5, 2025

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

๐ŸŒŸ Thank you so much for the 5 stars! We truly appreciate your support for Synctrack: Returns & Exchanges app ๐Ÿ˜Š It means a lot to us knowing that youโ€™re enjoying the experience with the app. Weโ€™ll continue optimizing the return flow, exchange handling, and improving the entire post-purchase journey to make it even smoother and more automated for your store operations. Thank you for trusting us and choosing our app! ๐Ÿš€๐Ÿ’›

All reviews

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