Synctrack Returns & Exchanges for Shopify

Synctrack Returns & Exchanges

Omega - Returns Drive: Streamlined your returns & exchanges

Rating

5.0

feedback

93

Reviews

chart

#87

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    14%
  • Less than a day
    34%
  • Less than a month
    31%
  • Less than a year
    19%
  • More than a year
    0%

Reviews Summary

The reviews for the Synctrack Returns & Exchanges app are overwhelmingly positive, with users praising its ease of use, quick setup, and excellent customer support. Many users highlighted the helpfulness of the support team, mentioning specific representatives like Tracy, Minna, and Joyce who provided exceptional assistance. The app's customization options, free availability, and efficient return management were also commended. However, a few users mentioned minor issues such as confusion with customization settings and the lack of email notifications for return requests.

Highlights

Ease of use, quick setup, and customization options
Excellent customer support and helpful representatives like Tracy, Minna, and Joyce
Free availability and efficient return management
Minor issues like confusion with customization settings and lack of email notifications
Positive user experience and high recommendation from satisfied users

Rating Breakdown

  • 5
    96% (89 ratings)
  • 4
    4% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 22, 2024

The Synctrack Returns & Exchanges app has been a game-changer for our business! Its user-friendly interface and automated tracking make managing returns a breeze. The customizable policies fit our needs perfectly, and seamless integration with our e-commerce platform keeps our inventory updated. Plus, their responsive customer support is top-notch.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2024

Great support and easy to use settings

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to hear that you found our support great and the settings easy to use. If you have any more questions or need further assistance, feel free to reach out to us anytime. 😊👍

5 / 5 Share

June 19, 2024

Just had the best proactive service from the Team at Synctrack. very helpful reviewing my settings to ensure the return reflects appropriately for the customer.

Using app

11 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're thrilled to hear that the Team at Synctrack provided you with proactive and helpful service, ensuring that your return settings are just right for your customers. 😊🌟

5 / 5 Share

June 19, 2024

The technical support for this app is outstanding! They are very helpful and quick to resolve any issues. The app works very well, meeting all my needs. A special shoutout to Lynn for her exceptional assistance. Highly recommended!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 17, 2024

Works like a charm! Team helps out with all you need.

Using app

About 4 hours

Total reviews

7

Average rating

4.9

Developer Reply

Thank you for your feedback! We're delighted to hear that the Synctrack Returns & Exchanges app works like a charm for you, and that our team is helpful with everything you need. If you have any more feedback or questions, feel free to reach out to us. 😊🌟

All reviews

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