Rating

4.9

feedback

128

Reviews

chart

#206

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    16%
  • Less than a day
    34%
  • Less than a month
    23%
  • Less than a year
    23%
  • More than a year
    2%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer support, user-friendly interface, and time-saving features. Users appreciate the quick responses from the support team and the ease of setting up the app. The app is described as helpful, efficient, and effective in managing returns and exchanges. Customers also highlight the seamless integration with Shopify stores and the ability to customize policies to fit their specific needs. However, there were a few users who encountered issues with linking to couriers in the UK and some technical problems that affected their experience negatively.

Highlights

Positive customer support and quick responses
User-friendly interface and time-saving features
Efficient return and exchange management
Seamless integration with Shopify stores
Customizable policies and settings

Rating Breakdown

  • 5
    93% (119 ratings)
  • 4
    4% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)

Reviews with Text

  • 87% (109)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 19, 2026

Needed to contact support only for some help in customizing. As usual, it was fast and really good. I'm discovering their applications, and they're really helpful for my site.

Store

UNSEN

Using app

30 minutes

Total reviews

10

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback 😊 We’re really happy to hear that your experience with Synctrack Returns & Exchanges app has been positive and that our support team was fast and helpful when you needed assistance with customization. Making sure merchants can tailor the app to fit their store perfectly is something we truly care about ✨ It’s also great to know that as you discover more of our applications, they’re proving useful for your site. Your trust means a lot to our team. If you ever need further help with Synctrack Returns & Exchanges app or any of our other apps, we’re always here to support you 🚀💙

5 / 5 Share

Dec. 21, 2025

很好用

Using app

18 minutes

Total reviews

2

Average rating

5.0

Developer Reply

非常感谢您的评价!很高兴听到您觉得好用 😊 如果之后有任何需要帮助的地方,欢迎随时联系我们!

5 / 5 Share

Dec. 11, 2025

Customer support is fantastic, the product works as expected!

Using app

About 21 hours

Total reviews

8

Average rating

5.0

Developer Reply

😊 Thank you so much for your wonderful feedback! We’re really glad to hear that you find the customer support for Synctrack: Returns & Exchanges app fantastic and that the product works exactly as expected 💛 Your satisfaction truly means a lot to us, and we’ll keep improving the app to make your returns and exchanges process even smoother, more automated, and easier to manage. Thanks again for choosing Synctrack! 🚀

5 / 5 Share

Dec. 9, 2025

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the 5‑star rating! We truly appreciate your support. If you ever need assistance, we're always here to help!

5 / 5 Share

Dec. 4, 2025

It perfectly meets my needs, saves me time, and customer service responded very quickly. Thank you!

Using app

13 days

Total reviews

8

Average rating

4.4

Developer Reply

😊 Thank you so much for sharing your wonderful feedback! We’re really happy to hear that Synctrack: Returns & Exchanges app perfectly meets your needs, helps you save valuable time, and that our customer service responded very quickly to assist you 💛 Your satisfaction truly means a lot to us, and we’ll keep improving the app to make your returns and exchanges process even smoother and more efficient. Thanks again for choosing Synctrack! 🚀

All reviews

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