Synctrack: Returns & Exchanges
Best Shopify Returns App automate return, exchange & refunds
Rating
4.9
feedback
120
chart
#226
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
17%
-
Less than a day
32%
-
Less than a month
24%
-
Less than a year
23%
-
More than a year
2%
Reviews Summary
The reviews for the Synctrack Returns & Exchanges app are overwhelmingly positive, with users praising the app's ease of use, extensive features for managing returns and exchanges, and exceptional customer support. Many users highlighted the quick response times and helpfulness of the support team, mentioning specific team members who provided excellent assistance. The app's customization options, user-friendly interface, and seamless integration with Shopify were also commended. However, there were a few isolated incidents where users reported technical issues or concerns about linking the app to couriers for UK companies.
Highlights
Review RSS Feed
All reviews
Dec. 4, 2025
It perfectly meets my needs, saves me time, and customer service responded very quickly. Thank you!
Nov. 22, 2025
Very helpful customer support. The app is simple, and easy to use. Sync feature allows you to connect the returns portal page effortlessly to your shopify store. Easy to learn the app. You guys should try it out.
😊 Thank you so much for your wonderful and detailed review! We’re really happy to hear that you found Synctrack: Returns & Exchanges app simple, easy to use, and quick to learn. It’s great to know the sync feature helped you connect the returns portal seamlessly with your Shopify store, making post-purchase management smoother 💛 Your kind words about our customer support truly mean a lot to us, and we really appreciate your recommendation to others. We’ll keep improving the app to bring you an even better experience! 🚀
Nov. 5, 2025
🌟 Thank you so much for the 5 stars! We truly appreciate your support for Synctrack: Returns & Exchanges app 😊 It means a lot to us knowing that you’re enjoying the experience with the app. We’ll continue optimizing the return flow, exchange handling, and improving the entire post-purchase journey to make it even smoother and more automated for your store operations. Thank you for trusting us and choosing our app! 🚀💛
Nov. 3, 2025
Very patient and gave good advice. Thank you, Neil.
Store
thelingerieshopny
Using app
5 days
Thank you so much for your kind words! 🌟 We’re delighted to hear that Neil was patient and provided helpful advice. 😊 We’ll be sure to share your appreciation with him! If you ever need further assistance, don’t hesitate to reach out, we’re always here to help. 🙌✨
Oct. 15, 2025
Great app to manage Returns and Exchanges. Has everything you need and also very fast and easy customer support
💛 Thank you so much for your wonderful review! We’re so glad to hear that Synctrack: Returns & Exchanges app helps you manage your returns and exchanges easily, and that our support team could assist you quickly 😊 Your satisfaction means a lot to us — we’ll keep improving to make your experience even better! 🚀
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more