Synctrack: Returns & Exchanges
Best Shopify Returns App automate return, exchange & refunds
Rating
4.9
feedback
125
chart
#234
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
16%
-
Less than a day
34%
-
Less than a month
23%
-
Less than a year
22%
-
More than a year
2%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer support, user-friendly interface, and time-saving features. Users appreciate the quick responses from the support team and the ease of setting up the app. The app is described as helpful, efficient, and effective in managing returns and exchanges. Customers also highlight the seamless integration with Shopify stores and the ability to customize policies to fit their specific needs. However, there were a few users who encountered issues with linking to couriers in the UK and some technical problems that affected their experience negatively.
Highlights
All reviews
Dec. 11, 2025
Customer support is fantastic, the product works as expected!
😊 Thank you so much for your wonderful feedback! We’re really glad to hear that you find the customer support for Synctrack: Returns & Exchanges app fantastic and that the product works exactly as expected 💛 Your satisfaction truly means a lot to us, and we’ll keep improving the app to make your returns and exchanges process even smoother, more automated, and easier to manage. Thanks again for choosing Synctrack! 🚀
Dec. 9, 2025
Thank you for the 5‑star rating! We truly appreciate your support. If you ever need assistance, we're always here to help!
Dec. 4, 2025
It perfectly meets my needs, saves me time, and customer service responded very quickly. Thank you!
😊 Thank you so much for sharing your wonderful feedback! We’re really happy to hear that Synctrack: Returns & Exchanges app perfectly meets your needs, helps you save valuable time, and that our customer service responded very quickly to assist you 💛 Your satisfaction truly means a lot to us, and we’ll keep improving the app to make your returns and exchanges process even smoother and more efficient. Thanks again for choosing Synctrack! 🚀
Nov. 22, 2025
Very helpful customer support. The app is simple, and easy to use. Sync feature allows you to connect the returns portal page effortlessly to your shopify store. Easy to learn the app. You guys should try it out.
😊 Thank you so much for your wonderful and detailed review! We’re really happy to hear that you found Synctrack: Returns & Exchanges app simple, easy to use, and quick to learn. It’s great to know the sync feature helped you connect the returns portal seamlessly with your Shopify store, making post-purchase management smoother 💛 Your kind words about our customer support truly mean a lot to us, and we really appreciate your recommendation to others. We’ll keep improving the app to bring you an even better experience! 🚀
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more