All reviews

Rating Breakdown

  • 5
    95% (144 ratings)
  • 4
    5% (7 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 5, 2025

The team especially Kaylee and the developers she work along side with have provided outstanding support, far better than what I’ve experienced with many other apps. They’ve impressed me with their willingness to customise features to suit our needs, including hiding prices, adjusting text, and modifying buttons. I also appreciated that many features could be controlled and edited on our end without always needing to reach out to support unlike other apps where even the smallest changes require contacting the team. The only reason we’re no longer using Synctrack is due to changes in our internal return and exchange processes, it has nothing to do with the app itself. I highly recommend Synctrack to any business looking for a reliable and flexible returns portal.

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

April 22, 2025

good

Store

CLOUD

Using app

15 days

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for your feedback! 😊 We're glad to hear that Synctrack: Returns & Exchanges is working well for you! If there's anything we can do to make your experience even better, just let us know. We're here to help! 🙌 Thanks for choosing Synctrack! 💚

5 / 5 Share

April 16, 2025

had an excellent experience with Ben's support and the Syntrack Return app! From the moment I reached out with my issue, the response was incredibly fast, and Ben was both professional and helpful. He quickly understood my concern and guided me through the resolution process with clear and concise instructions. Thanks to his prompt assistance and the efficiency of the Syntrack Return app, my issue was resolved in no time.

Store

Glamozo

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the kind and detailed feedback on Synctrack: Returns & Exchanges app! 🙏✨ We’re beyond happy to hear that Ben was able to provide such fast and professional support — he’ll be thrilled to hear this! 🚀 Your smooth experience is exactly what we aim for. Thanks again for choosing Synctrack! 💙🔁📦

5 / 5 Share

April 10, 2025

Good app and very efficient help with the live chat provided. Ben and Lynn both have been very helpful !

Using app

About 7 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the lovely feedback on Synctrack: Returns & Exchanges app! 😊 We're so glad to hear the app is working well for you and that Ben and Lynn were able to provide efficient and helpful support via live chat. 💬🙌 Your satisfaction means a lot to us — thanks for choosing Synctrack! 💖📦✨

5 / 5 Share

March 25, 2025

I am very much satisfied with the user friendly development of this App and on top of that Customer service support that I get is excellent very prompt and very timely support..

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! 😊 We're thrilled to hear that you're satisfied with Synctrack: Returns & Exchanges and that our customer support has been prompt and excellent! 🚀 Your support means a lot to us. If you ever need anything, we're always here to help. Happy selling! 🎉🛍️

5 / 5 Share

Jan. 28, 2025

thanks so Samuel, i did not knew about this tool also Samuel explained it quite well, and i'm convinced that i am in need for this tool and it will make it alot easier

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

You're very welcome! 😊 A big shoutout to Samuel for doing such a great job explaining the tool it sounds like he really nailed it! 🙌 We're so glad to hear that you're convinced and excited about how this tool will simplify things for you. If you ever have more questions or need assistance, we're always here to help. Best of luck, and enjoy using the tool! 🚀✨

5 / 5 Share

Jan. 27, 2025

Great app for managing returns! Extensive configuration options, ability to connect several stores is something we were looking for. Additionally, great support. Thank you Tracy for your help :D

Store

Tortli

Using app

44 minutes

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback! 😊 We're so glad to hear that the app is meeting your needs for managing returns and offering the configuration options you were looking for plus the ability to connect several stores! 🌟 A huge shoutout to Tracy for providing great support she’ll be thrilled to hear your kind words. 💖 If you ever need further assistance, we’re always here for you. Thanks again! 🙌✨

5 / 5 Share

Jan. 22, 2025

We are in the phase of trial and testing, but the support from the team is incredible. Very helpful and quick answers to resolve our questions and problems. They have even released a few features what we requested.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 😊 We're thrilled to hear that you're enjoying the trial and testing phase and that our team has been able to provide quick and helpful support. 🌟 It’s especially exciting to know that we could release features based on your requests—that's what we’re here for! 🚀🙌 If you need anything else or have more suggestions, we’re always happy to help. 💖

5 / 5 Share

Dec. 30, 2024

Very good app, I can only recommend. The support is also extremely helpful and they do everything they can to make it the best for your case.

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your amazing review of the Synctrack: Returns & Exchanges app! 🔄✨ We’re so glad you find the app very good and that our support team has been extremely helpful in tailoring it to your needs. 😊 Your recommendation means the world to us! 💖 Thanks for choosing Synctrack: Returns & Exchanges! 🚀🙌

5 / 5 Share

Dec. 19, 2024

Great Support

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! 😊 We're glad you had a great experience with the Synctrack: Returns & Exchanges app support team. 💖 Let us know if there's anything else we can assist you with! 🚀🌟

5 / 5 Share

Dec. 19, 2024

The support team is great, Joy found a very quick solution to our problem.

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! 😊 We're so happy to hear that Joy and the support team for the Synctrack: Returns & Exchanges app could quickly solve your problem. 💖 We're always here to help! 🚀 Let us know if you need any further assistance. 🌟

5 / 5 Share

Dec. 18, 2024

Best app ever for return and exchange management, it saved out lot of time, I recommend this app for return and exchange process

Store

Karwan

Using app

5 months

Total reviews

12

Average rating

4.7

Developer Reply

Thank you for your fantastic review! 😊 We're thrilled to hear that the Synctrack: Returns & Exchanges app has been the best solution for managing your return and exchange process and that it saved you so much time. 💖 Your recommendation means the world to us! 🚀 Let us know if you ever need any assistance. 🌟

5 / 5 Share

Dec. 17, 2024

Best returns and exchanges app I've found!.. and I've tried several. Easy to use platform that has ton's of options to control your return process and workflow however you want - including complex workflows where you can allow exchanges for certain items and/or return reasons and not allow exchanges for other items and/or return reasons.. or only allow refunds for certain items, etc. Although the app is great, what makes it the BEST is their customer service and development team. When I asked them if their app could do something that it couldn't do, they didn't just dismiss me and say "no, our app can't do that... tough luck", like other return apps said to me. Instead, they said "that's a good idea! Our app currently doesn't have that capability, but we'll get our development team on it!". Then, about a month later, they released a massive update that does everything I asked for with a simple and intuitive interface. If you want a great return and exchanges app with a stellar customer service and development team that cares about your needs and works to make the app function exactly as you need it to, THIS IS YOUR APP!

Store

Clawgs

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for such a detailed and glowing review! 🌟 We're thrilled to know that Synctrack: Returns & Exchanges app is meeting your complex workflow needs and making your return process seamless. 🚀 It’s fantastic to hear that our customer service and development team could bring your ideas to life with updates tailored to your requests. 💡🎉 Your satisfaction inspires us to continue innovating and delivering the best service possible. If you ever have more ideas or need assistance, we're always here to help. Thank you for recommending us—your kind words mean the world! ❤️

5 / 5 Share

Dec. 15, 2024

Easy setup process. Does what we need from a return exchange apps

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! 😊 We're thrilled to hear the Synctrack: Returns & Exchanges app meets your needs and offers an easy setup process. 🚀 If you need any assistance, our team is always here to help! 💪✨

5 / 5 Share

Dec. 11, 2024

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your 5-star review! ⭐ We're thrilled to know you're enjoying the Synctrack: Returns & Exchanges app. If you ever need assistance, our team is here to help! 😊✨

5 / 5 Share

Dec. 6, 2024

Synctarck is the best and affordable choice for Return & Exchange matters. Love it

Using app

34 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the wonderful review! 😊 We're so happy to hear that you find Synctrack: Returns & Exchanges the best and most affordable choice for managing returns and exchanges. 🌟 We truly appreciate your support and love! If you need any further assistance, we’re always here to help! 🚀

5 / 5 Share

Dec. 1, 2024

Amazing app

Using app

5 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! 😊 We're so glad to hear you think Synctrack: Returns & Exchanges app is amazing! 🚀 If you need any further assistance, we're always here to help! 💙✨

5 / 5 Share

Nov. 29, 2024

Sehr hilfreiches Tool zur Abwicklung von Retouren und Umtäuschen! Alles kann an einem Ort gemacht werden - Ersatzartikel wählen, Begründungen für Rückgabe, Rückerstattungen... - und der Kunde wird über die laufenden Schritte stets per Mail informiert. We love it ❤️ Und der Support ist phantastisch! Schnell, hilfsbereit und sehr kompetent!!

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Vielen Dank für Ihre großartige Bewertung! 😊 Es freut uns sehr zu hören, dass die Synctrack: Returns & Exchanges App Ihnen bei der Abwicklung von Retouren und Umtauschen so hilfreich ist. Es ist toll, dass Sie die zentrale Verwaltung aller Schritte und die Kundenkommunikation zu schätzen wissen. 🚀 Wir sind auch begeistert, dass unser Support Ihnen schnell und kompetent weiterhelfen konnte! 💙 Vielen Dank für Ihre Empfehlung – wir lieben es, Sie zu unterstützen! ❤️✨

5 / 5 Share

Nov. 28, 2024

very quick

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re thrilled to hear that you found our service quick. If you need anything else, we’re always here to help! 😊⚡

5 / 5 Share

Nov. 21, 2024

App is good and user friendly for return and exchange

Store

BLAMOK

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your awesome review! 😊 We're delighted to hear that you find our app good and user-friendly for returns and exchanges. 🔄✨ Making your experience seamless is our top priority! If you ever need any assistance, feel free to reach out. Thanks for your support! 🙌❤️