All reviews

Rating Breakdown

  • 5
    94% (135 ratings)
  • 4
    5% (7 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 19, 2024

Great Support

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

The support team is great, Joy found a very quick solution to our problem.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

Best app ever for return and exchange management, it saved out lot of time, I recommend this app for return and exchange process

Store

Karwan

Using app

5 months

Total reviews

9

Average rating

4.6

5 / 5 Share

Dec. 17, 2024

Best returns and exchanges app I've found!.. and I've tried several. Easy to use platform that has ton's of options to control your return process and workflow however you want - including complex workflows where you can allow exchanges for certain items and/or return reasons and not allow exchanges for other items and/or return reasons.. or only allow refunds for certain items, etc. Although the app is great, what makes it the BEST is their customer service and development team. When I asked them if their app could do something that it couldn't do, they didn't just dismiss me and say "no, our app can't do that... tough luck", like other return apps said to me. Instead, they said "that's a good idea! Our app currently doesn't have that capability, but we'll get our development team on it!". Then, about a month later, they released a massive update that does everything I asked for with a simple and intuitive interface. If you want a great return and exchanges app with a stellar customer service and development team that cares about your needs and works to make the app function exactly as you need it to, THIS IS YOUR APP!

Store

Clawgs

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for such a detailed and glowing review! 🌟 We're thrilled to know that Synctrack: Returns & Exchanges app is meeting your complex workflow needs and making your return process seamless. 🚀 It’s fantastic to hear that our customer service and development team could bring your ideas to life with updates tailored to your requests. 💡🎉 Your satisfaction inspires us to continue innovating and delivering the best service possible. If you ever have more ideas or need assistance, we're always here to help. Thank you for recommending us—your kind words mean the world! ❤️

5 / 5 Share

Dec. 15, 2024

Easy setup process. Does what we need from a return exchange apps

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! 😊 We're thrilled to hear the Synctrack: Returns & Exchanges app meets your needs and offers an easy setup process. 🚀 If you need any assistance, our team is always here to help! 💪✨

5 / 5 Share

Dec. 11, 2024

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your 5-star review! ⭐ We're thrilled to know you're enjoying the Synctrack: Returns & Exchanges app. If you ever need assistance, our team is here to help! 😊✨

5 / 5 Share

Dec. 6, 2024

Synctarck is the best and affordable choice for Return & Exchange matters. Love it

Using app

34 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the wonderful review! 😊 We're so happy to hear that you find Synctrack: Returns & Exchanges the best and most affordable choice for managing returns and exchanges. 🌟 We truly appreciate your support and love! If you need any further assistance, we’re always here to help! 🚀

5 / 5 Share

Dec. 1, 2024

Amazing app

Using app

5 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! 😊 We're so glad to hear you think Synctrack: Returns & Exchanges app is amazing! 🚀 If you need any further assistance, we're always here to help! 💙✨

5 / 5 Share

Nov. 29, 2024

Sehr hilfreiches Tool zur Abwicklung von Retouren und Umtäuschen! Alles kann an einem Ort gemacht werden - Ersatzartikel wählen, Begründungen für Rückgabe, Rückerstattungen... - und der Kunde wird über die laufenden Schritte stets per Mail informiert. We love it ❤️ Und der Support ist phantastisch! Schnell, hilfsbereit und sehr kompetent!!

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Vielen Dank für Ihre großartige Bewertung! 😊 Es freut uns sehr zu hören, dass die Synctrack: Returns & Exchanges App Ihnen bei der Abwicklung von Retouren und Umtauschen so hilfreich ist. Es ist toll, dass Sie die zentrale Verwaltung aller Schritte und die Kundenkommunikation zu schätzen wissen. 🚀 Wir sind auch begeistert, dass unser Support Ihnen schnell und kompetent weiterhelfen konnte! 💙 Vielen Dank für Ihre Empfehlung – wir lieben es, Sie zu unterstützen! ❤️✨

5 / 5 Share

Nov. 28, 2024

very quick

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re thrilled to hear that you found our service quick. If you need anything else, we’re always here to help! 😊⚡

5 / 5 Share

Nov. 21, 2024

App is good and user friendly for return and exchange

Store

BLAMOK

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your awesome review! 😊 We're delighted to hear that you find our app good and user-friendly for returns and exchanges. 🔄✨ Making your experience seamless is our top priority! If you ever need any assistance, feel free to reach out. Thanks for your support! 🙌❤️

5 / 5 Share

Nov. 18, 2024

The whole team has been great to work with. I spent some time with the dev team and they implemented a bunch of changes that I requested. They system works great for us and the support team is spot on. Keep up the good work!

Using app

Over 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for the awesome review! 🌟 We're thrilled to hear that the Synctrack: Returns & Exchanges app is working great for you and that our dev and support teams were able to meet your needs. 😊 Your feedback means the world to us, and we're excited to continue supporting you! 🚀

5 / 5 Share

Nov. 12, 2024

So nice.

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the kind review! 😊 We're glad to hear you're enjoying the Synctrack: Returns & Exchanges app! 🌟 If you need any assistance or have questions, we're always here to help! 🚀✨

5 / 5 Share

Nov. 5, 2024

Samuel provided exceptional service and went above and beyond to assist us with the Synctrack app. His guidance made the setup process smooth and efficient. Highly recommend this app for its great support and ease of use!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the fantastic review of the Synctrack: Returns & Exchanges app! 🌟 We're thrilled to hear Samuel provided exceptional support and made the setup smooth and easy for you. Your recommendation means a lot to us, and we're here anytime you need further assistance. Happy to be part of your e-commerce journey! 😊

5 / 5 Share

Nov. 4, 2024

Muito bom. Intuitivo e Completo.

Using app

6 days

Total reviews

3

Average rating

4.7

Developer Reply

Obrigado pelo ótimo feedback sobre o Synctrack: Returns & Exchanges app! 🌟 Ficamos felizes em saber que você achou o app intuitivo e completo. Se precisar de mais assistência, nossa equipe está à disposição para ajudar! 😊

5 / 5 Share

Nov. 3, 2024

Synctrack has made managing returns so easy for my Shopify store. Huge thanks to Tracy for her valuable help during the setup! I highly recommend this app!

Store

MyBeya

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the amazing review of the Synctrack: Returns & Exchanges app! 🌟 We're so glad to hear that it has made managing returns a breeze for your Shopify store. A huge shoutout to Tracy for her valuable support during the setup! Your high recommendation means the world to us. If you need any more help, we're here for you! 😊

5 / 5 Share

Nov. 1, 2024

Synctrack has revolutionized our returns process with its user-friendly portal and automatic refund options. The standout feature has been the customer support, especially from Vincent, who provided exceptional guidance and quick responses. Highly recommend for any e-commerce store aiming to streamline their returns!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your incredible review of the Synctrack: Returns & Exchanges app! 🌟 We're delighted to hear that it has revolutionized your returns process with the user-friendly portal and automatic refund options. A special shoutout to Vincent for providing exceptional guidance and quick responses! We truly appreciate your recommendation and are here to support your e-commerce store anytime. 😊

5 / 5 Share

Oct. 31, 2024

works really well and great customer support! for the price you pay, it's definitely an amazing option.

Using app

30 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the fantastic review of the Synctrack: Returns & Exchanges app! 🌟 We're thrilled to hear that it works really well for you and that you appreciate our great customer support. For the price, we're glad you find it an amazing option! If you need any more help, we're always here to assist. 😊

5 / 5 Share

Oct. 29, 2024

Hana guided me through the entire process of setting up this app. Thank you for your support! Very customer-friendly.

Using app

41 minutes

Total reviews

5

Average rating

4.8

Developer Reply

Thank you for your wonderful review of the Synctrack: Returns & Exchanges app! We're so glad to hear that Hana was able to guide you through the entire setup process and that you found our support to be very customer-friendly. 🌟 If you have any more questions or need assistance, feel free to reach out. We're here to help! 😊

5 / 5 Share

Oct. 19, 2024

The representatives are quick to help

Store

Bardi

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback! We're thrilled to hear that our representatives are quick to help. 😊 Your satisfaction is our priority, and we’re here to assist you whenever you need! If you have any more comments or questions about the app, feel free to reach out.