Synctrack: Returns & Exchanges
Synctrack Returns & Exchanges
Rating
4.9
feedback
117
chart
#172
All reviews
Rating Breakdown
Review RSS Feed
May 27, 2025
Thank you for your fantastic 5-star review! ⭐⭐⭐⭐⭐ We truly appreciate your support and are thrilled to know you’re happy with your experience. 😊💖 Let us know if there’s anything else we can do for you—always here to help! 🙌✨
May 23, 2025
A very sophisticated user experience that easily models into our website. Up an running in minutes rather than hours or days and customisations were executed in very quick time, same day. I wish all apps were this good and supported so excellently. These guys are off to a flying start!
Thank you for your amazing 5-star review! We're thrilled to hear that the seamless experience, quick setup, and fast customizations exceeded your expectations. 😊💖 Your kind words mean so much to us—thank you for your support and encouragement! 🚀✨
May 15, 2025
The app is really great and lots of features are being added. Hope they keep the free version and don't start cutting off features. The support team and their member "Joy" are doing a really good job. Always fast and responsive. Always working on the solution with immediate resolutions. A recommendation!
🌟 Thank you so much for your fantastic feedback! We're thrilled to hear you’re enjoying the features of Synctrack: Returns & Exchanges and appreciate your hope to keep the free version — we always strive to provide the best value for all users. Joy and the support team will be happy to hear your kind words about their responsiveness and dedication. Thanks so much for your recommendation and trust in us! 🙌💙
May 13, 2025
Really nice app and great support & development team! We had a few minor customizations we wanted to tailor the tool to our business, and the team responded quickly and effectively. Now, we’re using Synctrack to handle a higher volume of returns and exchanges, and it’s working perfectly.
Using app
About 2 months
Total reviews
8
Average rating
4.9
🎉 Thank you so much for the kind words! We're thrilled to hear that Synctrack: Returns & Exchanges is helping your business manage a higher volume of returns smoothly. Our support and dev team loved working on those customizations for you — it's always rewarding to see the results in action. If you ever need anything else, we're just a message away. Thanks again for your trust! 🙌💙
May 5, 2025
The team especially Kaylee and the developers she work along side with have provided outstanding support, far better than what I’ve experienced with many other apps. They’ve impressed me with their willingness to customise features to suit our needs, including hiding prices, adjusting text, and modifying buttons. I also appreciated that many features could be controlled and edited on our end without always needing to reach out to support unlike other apps where even the smallest changes require contacting the team. The only reason we’re no longer using Synctrack is due to changes in our internal return and exchange processes, it has nothing to do with the app itself. I highly recommend Synctrack to any business looking for a reliable and flexible returns portal.
Thank you so much for this thoughtful and detailed review! 😊 We’re truly grateful for your kind words about Synctrack: Returns & Exchanges and especially appreciate the recognition of Kaylee and our development team’s efforts. 🙌💚 It means a lot to hear that our support and customizations stood out compared to other apps, and we’re glad the flexibility and control Synctrack offered made a difference for your store. We completely understand that internal changes can lead to shifting tools — and we hope to welcome you back anytime in the future! Thanks again for the high recommendation — wishing you continued success! 💼✨
April 22, 2025
good
Thanks for your feedback! 😊 We're glad to hear that Synctrack: Returns & Exchanges is working well for you! If there's anything we can do to make your experience even better, just let us know. We're here to help! 🙌 Thanks for choosing Synctrack! 💚
April 16, 2025
had an excellent experience with Ben's support and the Syntrack Return app! From the moment I reached out with my issue, the response was incredibly fast, and Ben was both professional and helpful. He quickly understood my concern and guided me through the resolution process with clear and concise instructions. Thanks to his prompt assistance and the efficiency of the Syntrack Return app, my issue was resolved in no time.
Thank you so much for the kind and detailed feedback on Synctrack: Returns & Exchanges app! 🙏✨ We’re beyond happy to hear that Ben was able to provide such fast and professional support — he’ll be thrilled to hear this! 🚀 Your smooth experience is exactly what we aim for. Thanks again for choosing Synctrack! 💙🔁📦
April 10, 2025
Good app and very efficient help with the live chat provided. Ben and Lynn both have been very helpful !
Thank you for the lovely feedback on Synctrack: Returns & Exchanges app! 😊 We're so glad to hear the app is working well for you and that Ben and Lynn were able to provide efficient and helpful support via live chat. 💬🙌 Your satisfaction means a lot to us — thanks for choosing Synctrack! 💖📦✨
March 25, 2025
I am very much satisfied with the user friendly development of this App and on top of that Customer service support that I get is excellent very prompt and very timely support..
Thank you for your wonderful feedback! 😊 We're thrilled to hear that you're satisfied with Synctrack: Returns & Exchanges and that our customer support has been prompt and excellent! 🚀 Your support means a lot to us. If you ever need anything, we're always here to help. Happy selling! 🎉🛍️
Jan. 28, 2025
thanks so Samuel, i did not knew about this tool also Samuel explained it quite well, and i'm convinced that i am in need for this tool and it will make it alot easier
You're very welcome! 😊 A big shoutout to Samuel for doing such a great job explaining the tool it sounds like he really nailed it! 🙌 We're so glad to hear that you're convinced and excited about how this tool will simplify things for you. If you ever have more questions or need assistance, we're always here to help. Best of luck, and enjoy using the tool! 🚀✨
Jan. 27, 2025
Great app for managing returns! Extensive configuration options, ability to connect several stores is something we were looking for. Additionally, great support. Thank you Tracy for your help :D
Thank you for the wonderful feedback! 😊 We're so glad to hear that the app is meeting your needs for managing returns and offering the configuration options you were looking for plus the ability to connect several stores! 🌟 A huge shoutout to Tracy for providing great support she’ll be thrilled to hear your kind words. 💖 If you ever need further assistance, we’re always here for you. Thanks again! 🙌✨
Jan. 22, 2025
We are in the phase of trial and testing, but the support from the team is incredible. Very helpful and quick answers to resolve our questions and problems. They have even released a few features what we requested.
Thank you so much for your kind words! 😊 We're thrilled to hear that you're enjoying the trial and testing phase and that our team has been able to provide quick and helpful support. 🌟 It’s especially exciting to know that we could release features based on your requests—that's what we’re here for! 🚀🙌 If you need anything else or have more suggestions, we’re always happy to help. 💖
Dec. 30, 2024
Very good app, I can only recommend. The support is also extremely helpful and they do everything they can to make it the best for your case.
Thank you for your amazing review of the Synctrack: Returns & Exchanges app! 🔄✨ We’re so glad you find the app very good and that our support team has been extremely helpful in tailoring it to your needs. 😊 Your recommendation means the world to us! 💖 Thanks for choosing Synctrack: Returns & Exchanges! 🚀🙌
Dec. 19, 2024
Great Support
Thank you for your feedback! 😊 We're glad you had a great experience with the Synctrack: Returns & Exchanges app support team. 💖 Let us know if there's anything else we can assist you with! 🚀🌟
Dec. 19, 2024
The support team is great, Joy found a very quick solution to our problem.
Thank you for your kind words! 😊 We're so happy to hear that Joy and the support team for the Synctrack: Returns & Exchanges app could quickly solve your problem. 💖 We're always here to help! 🚀 Let us know if you need any further assistance. 🌟
Dec. 18, 2024
Best app ever for return and exchange management, it saved out lot of time, I recommend this app for return and exchange process
Thank you for your fantastic review! 😊 We're thrilled to hear that the Synctrack: Returns & Exchanges app has been the best solution for managing your return and exchange process and that it saved you so much time. 💖 Your recommendation means the world to us! 🚀 Let us know if you ever need any assistance. 🌟
Dec. 17, 2024
Best returns and exchanges app I've found!.. and I've tried several. Easy to use platform that has ton's of options to control your return process and workflow however you want - including complex workflows where you can allow exchanges for certain items and/or return reasons and not allow exchanges for other items and/or return reasons.. or only allow refunds for certain items, etc. Although the app is great, what makes it the BEST is their customer service and development team. When I asked them if their app could do something that it couldn't do, they didn't just dismiss me and say "no, our app can't do that... tough luck", like other return apps said to me. Instead, they said "that's a good idea! Our app currently doesn't have that capability, but we'll get our development team on it!". Then, about a month later, they released a massive update that does everything I asked for with a simple and intuitive interface. If you want a great return and exchanges app with a stellar customer service and development team that cares about your needs and works to make the app function exactly as you need it to, THIS IS YOUR APP!
Thank you for such a detailed and glowing review! 🌟 We're thrilled to know that Synctrack: Returns & Exchanges app is meeting your complex workflow needs and making your return process seamless. 🚀 It’s fantastic to hear that our customer service and development team could bring your ideas to life with updates tailored to your requests. 💡🎉 Your satisfaction inspires us to continue innovating and delivering the best service possible. If you ever have more ideas or need assistance, we're always here to help. Thank you for recommending us—your kind words mean the world! ❤️
Dec. 15, 2024
Easy setup process. Does what we need from a return exchange apps
Thank you for your feedback! 😊 We're thrilled to hear the Synctrack: Returns & Exchanges app meets your needs and offers an easy setup process. 🚀 If you need any assistance, our team is always here to help! 💪✨
Dec. 11, 2024
Thank you for your 5-star review! ⭐ We're thrilled to know you're enjoying the Synctrack: Returns & Exchanges app. If you ever need assistance, our team is here to help! 😊✨
Dec. 6, 2024
Synctarck is the best and affordable choice for Return & Exchange matters. Love it
Thank you for the wonderful review! 😊 We're so happy to hear that you find Synctrack: Returns & Exchanges the best and most affordable choice for managing returns and exchanges. 🌟 We truly appreciate your support and love! If you need any further assistance, we’re always here to help! 🚀