Synctrack: Returns & Exchanges

Hi there, Thank you so much for taking the time to share your experience. We’re incredibly sorry to hear about the trojan warnings you encountered. We understand how concerning and frustrating that must have been, and we truly appreciate you bringing this to our attention. Please rest assured that our team has investigated the issue with utmost urgency. While it appears this may have occurred during a brief system maintenance window, we’ve since taken every necessary step to ensure the issue is fully resolved. The security of our users is something we take very seriously, and we’re committed to maintaining a safe, reliable experience for everyone who uses Synctrack Returns. We want to make things right and offer our sincere apologies for any stress or inconvenience this may have caused. That’s why we’ve sent you a detailed email directly explaining the situation further. We’d be so grateful if you could take a moment to check your inbox and reply to that email whenever you have a chance. We’d love the opportunity to regain your trust and show you the experience we always strive to deliver. Thank you again for your feedback—it helps us improve and grow. We're here if you have any further concerns.

Hello there, We’re truly sorry for the inconvenience you've experienced with our app and our customer service team. Your feedback is invaluable to us, and we’re committed to making things right. We hope you’ll give us another chance to serve you and provide the experience you deserve. Thank you for your patience and understanding. Best regards, Kaylee