All reviews

Rating Breakdown

  • 5
    94% (114 ratings)
  • 4
    4% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)

Reviews with Text

  • 86% (104)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 20, 2024

Great support and easy to use settings

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to hear that you found our support great and the settings easy to use. If you have any more questions or need further assistance, feel free to reach out to us anytime. ๐Ÿ˜Š๐Ÿ‘

5 / 5 Share

June 19, 2024

Just had the best proactive service from the Team at Synctrack. very helpful reviewing my settings to ensure the return reflects appropriately for the customer.

Using app

11 months

Total reviews

13

Average rating

4.7

Developer Reply

Thank you for your wonderful feedback! We're thrilled to hear that the Team at Synctrack provided you with proactive and helpful service, ensuring that your return settings are just right for your customers. ๐Ÿ˜Š๐ŸŒŸ

5 / 5 Share

June 19, 2024

The technical support for this app is outstanding! They are very helpful and quick to resolve any issues. The app works very well, meeting all my needs. A special shoutout to Lynn for her exceptional assistance. Highly recommended!

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

June 17, 2024

Works like a charm! Team helps out with all you need.

Using app

32 minutes

Total reviews

8

Average rating

4.9

Developer Reply

Thank you for your feedback! We're delighted to hear that the Synctrack Returns & Exchanges app works like a charm for you, and that our team is helpful with everything you need. If you have any more feedback or questions, feel free to reach out to us. ๐Ÿ˜Š๐ŸŒŸ

5 / 5 Share

June 12, 2024

Also ich bin neu mit meinem Shop und habe nach einer App gesucht, wo Kunden in Zukunft ein tolle Mรถglichkeit haben, ihre Artikel zurรผckzuschicken und diese App (bin noch am einrichten) macht auf den ersten Einblick ein tolles Ergebnis. Einfach zu bedienen, der Support war sofort zur Stelle und hat mit geholfen die Subdomain einzurichten. Ich finde es auch super das diese App kostenlos ist und nicht gleich 20 Dollar im Monat kostet, sowie bei anderen Herstellern. Also Einrichtung geht sehr einfach und kann diese App sehr empfehlen. Beste GrรผรŸe Markus Goggle รœbersetzer: So I'm new to my shop and was looking for an app where customers will have a great opportunity to return their items in the future and this app (I'm still setting it up) gives a great result at first glance. Easy to use, support was there immediately and helped set up the subdomain. I also think it's great that this app is free and doesn't cost $20 a month, like other manufacturers. Setup is very easy and I can highly recommend this app. Best regards, Markus Thank you, Taylor

Using app

32 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Vielen Dank fรผr Ihr tolles Feedback, Markus! ๐Ÿ˜Š Wir freuen uns sehr, dass Sie mit der Synctrack Returns & Exchanges app zufrieden sind und dass Sie die Einrichtung als einfach empfunden haben. Es ist groรŸartig zu hรถren, dass unser Support-Team Ihnen sofort bei der Einrichtung der Subdomain geholfen hat. Wir sind stolz darauf, dass unsere App kostenlos ist und dennoch eine groรŸartige Lรถsung fรผr Rรผcksendungen und Umtรคusche bietet. Vielen Dank fรผr Ihre Empfehlung!

5 / 5 Share

June 11, 2024

What an excellent app! I can customize it to fit my exact requirements, and the best part is the superb support team. They are always ready to help with any query. Thank you so much!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your fantastic review! ๐Ÿ˜Š We're thrilled to hear that you find Synctrack Returns & Exchanges app excellent and that you can customize it to fit your exact requirements. ๐ŸŒŸ Our superb support team is always here to assist you with any query, and we're delighted that you've had a positive experience with them. Your satisfaction is our priority!

5 / 5 Share

June 10, 2024

Easy to use and install, and has helped us streamline our returns process. We ran into a few issues with the app, but support has been very quick to respond and helpful in resolving the issues. Would recommend!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review! ๐Ÿ˜Š We're glad to hear that Synctrack Returns & Exchanges app has helped streamline your returns process and that you found it easy to use and install. ๐ŸŒŸ We apologize for any issues you encountered, but we're pleased our support team could quickly respond and resolve them for you. Your recommendation means a lot to us!

5 / 5 Share

June 10, 2024

This is an amazing app!!! I love it. I've looked at many other apps and they're all so expensive. Thank you so much for having this available for everyone for free! This app is so helpful. Thank you!!! Their customer support is also wonderful!

Using app

About 4 hours

Total reviews

8

Average rating

4.5

Developer Reply

Thank you for your incredible review! ๐Ÿ˜Š We're thrilled to hear that you love Synctrack Returns & Exchanges app and find it so helpful. ๐ŸŒŸ Providing it for free to everyone is our way of making it accessible and beneficial. We're also delighted that you had a wonderful experience with our customer support team. Your satisfaction is our priority!

5 / 5 Share

June 10, 2024

It nice free app to return and exchange

Store

US Boot

Using app

About 3 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your positive feedback! ๐Ÿ˜Š We're glad to hear that you're enjoying Synctrack Returns & Exchanges app for managing returns and exchanges. Your satisfaction means a lot to us! ๐ŸŒŸ

5 / 5 Share

June 10, 2024

Fantastic App, Quick Setup and support team is very helpful. App setup done in couple of minutes

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your fantastic review! ๐Ÿ˜Š We're thrilled to hear that you found Synctrack Returns & Exchanges app quick to set up and our support team very helpful. ๐ŸŒŸ We're glad the setup was done in just a couple of minutes!

5 / 5 Share

June 9, 2024

Great Support. Intuitive Return management. Happy so far.

Using app

About 17 hours

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for your positive review! ๐Ÿ˜Š We're glad to hear that you find the support for Synctrack Returns & Exchanges app great and the return management intuitive. ๐ŸŒŸ Your happiness is important to us!

5 / 5 Share

June 8, 2024

Absolute fantastic customer service. I can sing their praises enough. Thank you so much, Mina!

Using app

About 3 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your wonderful review! ๐Ÿ˜Š We're thrilled to hear that you found the customer service for Synctrack Returns & Exchanges app fantastic. Mina will be delighted to know she made such a positive impact. ๐ŸŒŸ Your support means a lot to us!

5 / 5 Share

June 4, 2024

awesome app and support team is great!

Store

SCHWASS

Using app

3 days

Total reviews

7

Average rating

5.0

Developer Reply

We're thrilled to hear you're loving our app and that you've had a great experience with our support team! ๐Ÿ˜Š Providing awesome service is what we're all about. ๐Ÿ’ฌ If you ever need anything else or have questions, feel free to reach out - we're here to help! ๐ŸŒŸ Thanks for your support, and happy using the Synctrack Returns & Exchanges app! ๐Ÿ›๏ธ

5 / 5 Share

June 1, 2024

Minna was great! Super helpful and empathetic. Best customer service I have received every using a Shopify app

Using app

17 minutes

Total reviews

3

Average rating

5.0

Developer Reply

We're thrilled to hear that Mina provided you with such exceptional service! ๐Ÿ˜Š Being helpful and empathetic is what we aim for with every interaction. ๐Ÿ’ฌ We'll be sure to pass along your kind words to Minna! ๐ŸŒŸ Thanks for choosing our app, and if you ever need assistance in the future, don't hesitate to reach out. Happy using the Synctrack Returns & Exchanges app! ๐Ÿ›๏ธ

5 / 5 Share

May 29, 2024

They have excellent customer service, very friendly, and very patient, thank you very much.

Using app

About 1 hour

Total reviews

9

Average rating

5.0

Developer Reply

We're delighted to hear about your positive experience with our customer service! ๐Ÿ˜Š๐ŸŒŸ We strive to be friendly, patient, and provide excellent assistance. If you have any further questions or need assistance, feel free to reach out anytime. We're here to help! ๐Ÿš€๐Ÿ› ๏ธ

5 / 5 Share

May 27, 2024

The customer service provided by Joyce was top notch. She was very attentive and helpful when I reached out via Live Chat. I highly recommend anyone who needs this app to install it as the customer service exceeds expectations. Thanks again Joyce!

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the reminder! We're thrilled to hear about your positive experience with the Synctrack Returns & Exchanges app's customer service, especially with Joyce. ๐Ÿ˜Š๐ŸŒŸ Her top-notch assistance, attentiveness, and helpfulness during your Live Chat interaction are truly appreciated. We're glad to hear that our customer service exceeded your expectations! If you have any further questions or need assistance, don't hesitate to reach out. Happy using the Synctrack Returns & Exchanges app! ๐Ÿ›๏ธ๐Ÿš€

5 / 5 Share

May 24, 2024

A bit confused at first, but customer support is perfect! Thanks Niel for your support!

Using app

About 1 hour

Total reviews

7

Average rating

4.6

Developer Reply

Thank you for sharing your experience! We're glad to hear that although you were a bit confused at first, our customer support, especially Niel, was able to provide perfect assistance. ๐Ÿ˜Š๐ŸŒŸ If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help! ๐Ÿš€๐Ÿ› ๏ธ

5 / 5 Share

May 24, 2024

Very efficient process. And the support is quite prompt and excellent. Surely recommend!

Store

Bilkool

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're delighted to hear that you found the Synctrack Returns & Exchanges app's process very efficient. ๐Ÿ˜Š๐Ÿ”„ It's fantastic to know that our support team provided prompt and excellent assistance. We appreciate your recommendation! If you have any further questions or need assistance, feel free to reach out. Happy managing your returns and exchanges! ๐Ÿ›๏ธ๐Ÿš€

5 / 5 Share

May 23, 2024

Really quick and easy to use. There are sometimes error's but the team fix them right away

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

โšก๏ธ Thanks for the feedback! We're glad you find the Synctrack Returns & Exchanges app quick and easy to use. ๐Ÿ˜Š While errors can happen, our team is always ready to fix them right away. ๐Ÿš€๐Ÿ”ง๐Ÿ“ฆ

5 / 5 Share

May 22, 2024

Great customer service and fast response, highly recommended.

Using app

About 22 hours

Total reviews

4

Average rating

4.0

Developer Reply

๐ŸŒŸ Thank you for the high recommendation! We're so glad to hear you had a great experience with our customer service and fast response times. ๐Ÿ˜Š The Synctrack Returns & Exchanges app is here to keep your returns and exchanges hassle-free! ๐Ÿš€๐Ÿ‘๐Ÿ“ฆ