Synctrack: Returns & Exchanges
Best Shopify Returns App automate return, exchange & refunds
Rating
4.9
feedback
121
chart
#226
All reviews
Review RSS Feed
May 21, 2024
Great app, supportive support team. Seamless to setup and use.
🙌 Thanks a ton for the great feedback! We're delighted to hear you found the Synctrack Returns & Exchanges app seamless to set up and use. 😊 Our support team is always here to help! 🚀💼📦
May 20, 2024
Tracy is very kind. Even though I made various inquiries, they answered kindly. They solved everything I inquired about. It's not difficult to use the app and it's easily configured.
🌟 Wow, Tracy sounds like a superstar! 🌟 We're so glad she could help you out with all your inquiries. 😊 The Synctrack Returns & Exchanges app aims to be user-friendly and easy to configure. Thank you for the fantastic feedback! 🚀✨📦
May 12, 2024
Customer support - 10/10 Amazing app amazing customer service go for it
Thank you for your glowing review of the Synctrack Returns & Exchanges app! 🌟 We're thrilled to hear that you rate our customer support 10/10 and find both the app and customer service amazing. Your recommendation means a lot to us! If you ever need further assistance or have more feedback, don't hesitate to reach out. We're here to ensure your experience with our app remains fantastic!
May 9, 2024
Perfect app! It's free; if you have questions, customer service replies immediately.
We're thrilled to hear that you find Synctrack Returns & Exchanges app perfect! 🎉 It's fantastic that you appreciate the app being free and that our customer service replies immediately to your questions. 😊🌟 Thank you for your positive feedback! If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help! 👍
May 8, 2024
Great app and fast responses by chat support
Thanks for your wonderful review! We're delighted to hear that you've had a positive experience with both Synctrack Returns & Exchanges and our fast-responding chat support. 🚀💬 Your satisfaction is our top priority, and we're glad we could deliver. If you need any more help or just want to chat, we're here for you. Enjoy using the app, and thanks again for your feedback! 😊🌟
May 6, 2024
nice app
Thanks for the thumbs up on Synctrack Returns & Exchanges! 🌟 We're thrilled you're enjoying the app. If there's anything more we can do to enhance your experience, please let us know. Keep enjoying the app, and thanks again for your feedback! 😊👍
May 6, 2024
Love the support team, they were very prompt in helping. It was easy to setup the app. Hoping it'll fulfill the purpose!
We're so glad to hear that you had a great experience with our support team and found setting up Synctrack Returns & Exchanges straightforward! 🚀 Thank you for choosing us and sharing your positive feedback. We're confident the app will meet your needs and more! If you have any questions or need further assistance as you use it, we're just a tap away. Happy exchanging! 📦✨
May 6, 2024
would recommend my friends
Store
My Store
Using app
About 2 hours
Hello! Thanks for your support and for considering recommending us to your friends! 🥳 We're thrilled to hear that you're enjoying your experience with Synctrack Returns & Exchanges. We look forward to serving your friends with the same great service! 🌟 If there’s anything more we can do for you, just let us know. Happy shopping! 🛍️
May 5, 2024
Excellent application, makes me order and organize with customer returns, the support answered me within 2 minutes and helped with everything
Hello! We're over the moon to hear that Synctrack Returns & Exchanges is making your order and return processes so much smoother! 🌟 It's fantastic to know our support team could assist you so promptly and effectively. Thank you for sharing your positive experience! If you need further assistance or have more questions, we're just a message away. Happy organizing! 📦✨
April 26, 2024
great app and service! helped me alot!!
Thank you for the great feedback! We're so glad to hear that you're finding the Synctrack Returns & Exchanges app helpful and that our service has met your expectations. We appreciate your support and are here to continue assisting you whenever you need it. Thanks for choosing Synctrack Returns & Exchanges! 🌟👍
April 24, 2024
This returns and exchanges portal is exactly what I needed. It's straightforward to set up and use, and whenever I've had questions, Tracy from the support team has been super helpful. I suggested a couple of improvements, and they were receptive and said they're already working on them. It's nice to see a company that listens to its users. Highly recommended for anyone needing an easy returns solution.
Thank you so much for your glowing review of the Synctrack Returns & Exchanges app! 🌟 We're thrilled to hear that the app meets your needs, and that setup was straightforward for you. It's great to know that Tracy provided you with the support you needed and that your suggestions for improvements were well-received. We truly value user feedback as it helps us improve and serve you better. Thank you for recommending the Synctrack Returns & Exchanges app to others who need an easy returns solution. We're here to support you anytime you need us! 😊👍
April 23, 2024
assistance disponible pour la configuration de l'application
Nous sommes ravis de vous offrir assistance et support pour la configuration de l'application Synctrack Returns & Exchanges! 🌟 Notre équipe est disponible pour vous aider à chaque étape et pour s'assurer que l'application fonctionne parfaitement pour votre magasin. N'hésitez pas à contacter notre service clientèle si vous avez besoin d'aide ou si vous avez des questions pendant la mise en place. Nous sommes là pour vous aider! 😊🛠️
April 20, 2024
Such an amazing team. Thanks for all the assistance given. Tyler was exceptionally patient and ensured all the issues I was facing got resolved. A great app to use too, having tried a number of others to no avail, I find Synctrack Returns & Exchanges easy to use.
Wow, thank you for your fantastic review! 🌟 It’s great to hear that Tyler provided you with exceptional service and that all your issues were resolved. We're proud to have him on our team at Synctrack Returns & Exchanges! We're also thrilled that you find our app easy to use compared to others. We strive to stand out with both our product and our service, and we’re so glad it’s working well for you. Should you need any more assistance or have suggestions, please don't hesitate to reach out. Thanks again for choosing us and for your kind words! 🚀👍
April 18, 2024
Thank you for the 5-star rating! 🌟 We're thrilled that you're happy with the Synctrack Returns & Exchanges app. We work hard to provide the best service possible, and we're glad it's making a difference for you. If there’s anything else you need, we're here to help. Thanks again for your support! 🚀👍
April 16, 2024
Easy to set up and customise for our needs. The summary page wasn't quite right for us - so I contacted Synctrack via the live chat - they responded instantly and talked through what I need, made some changes and now it's perfect for us! Highly recommend!
🌟🌟🌟🌟🌟 Thank you for your feedback! We're glad to hear that you found our Synctrack Returns & Exchanges app easy to set up and customize for your needs. We're sorry to hear that the summary page wasn't quite right initially, but we're thrilled that our live chat support team was able to assist you promptly and make the necessary changes to make it perfect for you. Your recommendation means a lot to us! If you have any further questions or need assistance, feel free to reach out. We're here to help! 😊🛠️
April 11, 2024
I had a request and Vincent quickly hopped on and took care of it. Customer service has been great.
That's fantastic to hear! 😊 We're delighted that Vincent was able to promptly assist you with your request. Providing great customer service is a top priority for us at Synctrack Returns, and we're glad to hear that our team has met your expectations. If you have any further requests or questions in the future, don't hesitate to reach out. We're here to help! 🌟🛠️
April 10, 2024
I think app has some serious potential to be a highly favorited app by plenty of store owners. Though today is the first I downloaded and use it, I must say that it has grown on me. Though it still seem to overwhelm me a little because I not sure how I want to customize my notification setting, I think in the long run once I start playing around with thing ill be alright. Customer service is awesome by the way. Kind, patient, and very helpful. Customer Support Lynn helped me through the whole process of what I didn't understand, and with customization options that I was trying to portray in the app. Thanks a lot Lynn very helpful. Now would I recommend the app I would have to say yes as of now. Though I haven't seen it in action as of yet, I got a feeling that this app can be very helpful indeed in the long run. Guess I'll have to wait and see, though I pray I never have any returns as I wish for the many of business owner.
Thank you so much for your detailed feedback! 😊 We're thrilled to hear that you see the potential in our Synctrack Returns & Exchanges app and that it's growing on you. We understand that customizing notification settings can be overwhelming at first, but we're confident that as you explore and play around with the app, you'll find the right settings for your store. We're especially glad to hear about your positive experience with our customer service, particularly Lynn. Providing kind, patient, and helpful support is what we strive for, and we're delighted that Lynn could assist you throughout the process and with customization options. While you haven't seen the app in action yet, we're confident that it will be very helpful for your business in the long run. We appreciate your recommendation and look forward to supporting you as you continue to use our app. If you ever have any further questions or need assistance, please don't hesitate to reach out. We're here to help! 🛠️🌟
April 9, 2024
Great Support! Easy to Use
We're thrilled to hear that you found our Synctrack Returns & Exchanges app easy to use and that you had a great support experience! 😊 Providing user-friendly tools and excellent support is our priority at Synctrack. If you have any further questions or need assistance, don't hesitate to reach out. We're here to help ensure your returns and exchanges process remains smooth! 🛠️🌟
April 1, 2024
Joyce helped me remove the brandmark as well as immediately setup a new custom domain for the return & exchange portal. She also told me any information that I needed and in my case it was related to any hidden costs for using the app, which she has assured me that there is no fee or anything. I am excited to build a relationship with Synctrack and take advantage of its features.
🌟 We're thrilled to hear about your fantastic experience with Joyce! 😊 It's great to know that she was able to assist you promptly and efficiently by removing the brandmark and setting up a new custom domain for your return & exchange portal. 🛠️ Additionally, it's wonderful to hear that she provided you with all the necessary information, including reassurance about any potential hidden costs associated with the app. Rest assured, there are no fees or hidden charges! 💰 We're excited to build a lasting relationship with you and help you make the most of Synctrack's features. If you ever need further assistance or have any questions, feel free to reach out. We're here to support you every step of the way! 🚀
March 27, 2024
Great app, helps manage returns/exchanges easily. Still needs few features, but dev team is working to add them on daily basis. So super happy!
Thank you for your feedback on our Synctrack Returns & Exchanges app! 🌟 We're thrilled to hear that you find it great for managing returns and exchanges easily. 💼 Your suggestions for additional features are valuable to us, and we're actively working on adding them to enhance the app's functionality. 😊 We're delighted that you're super happy with our app and our ongoing development efforts. If you have any further suggestions or need assistance, please don't hesitate to reach out. We're here to help! 🚀