Glidie review for Omnisend Email Marketing & SMS

Seems they have a lot of "good reviews", most likely all of those are fake. Installation and setting everything up is seemingly easy, but at least in our Abandoned Cart flow, we encountered lots of bugs. Issues with Omnisend: - Emails go out at random times and the delay set between the emails is completely useless. For example an email that was supposed to go out 15 minutes after the abandoned cart, arrived in the inbox 8 hours later. - At times the emails did not arrive at all, not even in the spam folder. This was not a setting issue. - Worst part was that the final test we did with a completely new email, duplicate amount of emails were sent. Of course hours later once again, and then again 9 hours later. - The discount code they generate does not seem to be automatically applied in the checkout. ...Did not investigate this further as the app proved to be useless, we are not even going to bother with support, they too did not reply as the recommended time frame. All of this set us back 2 days. Would not recommend using.