Omnisend Email Marketing & SMS

Complexity gets in the way of results, and we've always believed marketing tools should work for you, not the other way around. Really glad that experience came through. Thanks for sharing!

Vielen Dank für diese ausführliche Bewertung! Hearing that the Shopify integration, automated flows, and segmentation have had a real impact on your revenue is exactly the kind of result we build for. Knowing Omnisend fits naturally into your day-to-day and saves you time on top of that makes this review mean even more. Thanks for the thorough feedback and the strong recommendation to other Shopify merchants!

So glad our team could deliver! Great support is something we genuinely care about. Thanks for taking the time to share that.

Five stars says plenty! We're glad Omnisend's email and SMS automation is working for your store. Here whenever you need us.

Thank you for the 5 stars! It's great knowing our AI-powered ecommerce marketing tools are making a difference for your business. We're here whenever you need us.

Glad our team could make the payment process smooth for you! Quick and easy is exactly how it should be. Thanks for taking the time to share this!

Thank you for sharing your feedback. We completely understand how receiving outreach at the wrong moment can feel intrusive, and we're sorry the experience left that impression. To clarify: the communications you received weren't triggered by uninstalling our app. The timing was coincidental. Your account had been on our free plan for some time, and you were included in a routine campaign we run for free-plan users who haven't yet had a chance to connect with our team. The campaign itself involved a small number of touchpoints across a few days. That said, we hear you. We've made sure you're unsubscribed from any future outreach, so you won't hear from us again unless you choose to reach back out. We appreciate you bringing this to our attention, and should you ever want to give Omnisend another go, we'd genuinely love the chance to make it right.

Painless migration from Klaviyo, helpful support, and recommendations that actually align with your goals - really glad it's all clicking into place. We're here to keep it that way as your store grows!

Easier to use means more time actually running your store, so glad that difference came through. Omnisend is built to keep things straightforward without cutting corners on what ecommerce brands actually need. Appreciate you sharing the comparison!

So glad our team made a great impression! 🙌 That kind of feedback genuinely motivates everyone here. Thanks for taking the time to share it.

Five stars, no words needed! We hope Omnisend's email and SMS automation keeps delivering results for your store. Thanks for the love - we're always here to help you grow.

A 5-star rating says a lot on its own. We're glad Omnisend's email and SMS automation is making a real difference for your store, and we're here whenever you need us.

Thank you for taking the time to share your experience. We’re sorry to hear that your first impression of Omnisend felt frustrating, especially while you were still in the process of setting up your account. When an account is flagged for review, some communication channels may be temporarily disabled while our team checks whether the account can be supported under our platform policies. We understand that being asked several questions at the start may have felt less helpful than expected. These details are required for our Compliance team to complete a proper review, but we appreciate your feedback on how the process could have felt clearer and more guided. After a thorough review, our Compliance team determined that we’re unable to offer our services in this case. While we’re not able to share the specifics of the review publicly, our Terms of Service require all accounts to operate in compliance with applicable laws and regulations, including those related to third-party intellectual property rights. Decisions like this aren’t taken lightly, and this process helps protect customers, recipients, and the overall deliverability environment for everyone using Omnisend. Thank you again for considering Omnisend. Our team remains available through the existing support conversation if you need any further clarification.

Thank you for taking the time to share your experience and for updating your review. We’re sorry for the frustration this issue caused, especially since editing product descriptions is such an important part of building a campaign. After reviewing your case, we can confirm that our support team was able to reproduce the cursor-jumping issue and escalated it to our technical team for further investigation. While the fix took longer than expected, the issue has now been resolved. We truly appreciate your patience while our team worked on this, and we’re glad to hear everything is working fine now. We also appreciate you raising this, as it helps us better understand where delays or unclear updates can impact our clients’ day-to-day work. If anything else comes up, we’re just a message away and always happy to support your continued growth and success with Omnisend.

Thank you for sharing your experience. We're sorry the response times during this interaction didn't meet your expectations - we completely understand how frustrating that can be when you're in the middle of a technical issue. On the day you reached out, our team was handling an unusually high volume of conversations, which caused delays beyond our typical response time. DNS configuration reviews can also take a bit more time than usual, as our team needs to carefully assess the full setup before suggesting any changes - getting it wrong can cause bigger issues down the line. We realize that context doesn't make the wait feel any shorter, and we're sorry it left you feeling unsupported. We're glad you managed to get things sorted, and our team also followed up directly to make sure nothing was left unresolved. This interaction has been noted internally, and we're always working to improve how we handle peak periods so delays like this are minimized. Whenever you need us, we're just a message away - and we're committed to earning your trust back through every interaction, because your success truly matters to us.

Really appreciate the 5-star rating. We put a lot into making email automation and SMS campaigns seamless for ecommerce brands, and reviews like yours confirm it's making a difference.

That five-star rating is genuinely appreciated. We built Omnisend as an AI marketing platform for ecommerce brands, and knowing it's delivering for yours makes it all worthwhile. Thanks for taking the time to review us.

Five stars means a lot, thank you! Whether it's email automation, SMS campaigns, or the AI-powered tools in between, we're glad it's all clicking for your store.

Reliable email performance and hands-on SMS support are two things we put real effort into, so hearing both are working well for you is great confirmation. The regular updates are intentional too, built around what businesses actually need. And you're right, robust email and SMS marketing don't need to come with a Klaviyo-sized price tag to deliver real results.