All reviews

Rating Breakdown

  • 5
    89% (2,563 ratings)
  • 4
    4% (128 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (28 ratings)
  • 1
    5% (133 ratings)

Reviews with Text

  • 94% (2,706)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 28, 2025

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Cheers for the stars — thrilled to be part of your growth toolkit.

5 / 5 Share

Nov. 28, 2025

Great email and sms app! Also very easy to use.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great feedback — we’re glad Omnisend’s email and SMS tools feel easy to use and help support your customer communication as you grow.

5 / 5 Share

Nov. 27, 2025

Had an issue with subscribers in an atypical situation. I explained to Mathias why it was happening. They were amazing in letting me know why it happened and gave me suggestions to prevent the issue from arising again. Great service!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience. We’re glad Mathias was able to clarify the subscriber issue and offer guidance to help prevent it moving forward. Support moments like this are important for keeping your marketing running smoothly as you grow, and we’re happy the service landed well.

5 / 5 Share

Nov. 27, 2025

easy to navigate.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the feedback — we’re glad Omnisend feels easy to navigate and supports your marketing as you grow.

4 / 5 Share

Nov. 27, 2025

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for the 4 stars — we’re glad you’re having a good experience, and we’re here to make it a 5-star one.

5 / 5 Share

Nov. 27, 2025

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the stars — we’re here to help you scale every step of the way.

5 / 5 Share

Nov. 26, 2025

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Appreciate the rating! Excited to keep supporting your growth.

5 / 5 Share

Nov. 25, 2025

Using app

8 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the 5 stars — here’s to growing your business with confidence!

5 / 5 Share

Nov. 24, 2025

super je recommande fortement

Using app

About 1 hour

Total reviews

7

Average rating

5.0

Developer Reply

Merci beaucoup ! So glad to hear you’d strongly recommend us — we’ll keep earning that trust with every step you take as you grow your business.

5 / 5 Share

Nov. 24, 2025

Omnisend Email - is Great!

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the positive note — we’re glad to hear Omnisend Email is working well for you and supporting your marketing efforts as you grow.

5 / 5 Share

Nov. 24, 2025

We have been using Omnisend for 3 Years now, after moving from Mailchimp. It is a fundamental pillar in our marketing tech stack, and we enjoy working with Omnisend. The customer success managers are always willing to help, but most importantly, they optimise for better growth. Thanks, Tom

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you, Tom. We’re grateful you’ve been with us for three years, and it means a lot to hear Omnisend has become a core part of your marketing stack after moving from Mailchimp. We’re especially glad our Customer Success team has been able to support and optimize your growth along the way.

5 / 5 Share

Nov. 22, 2025

une assistance au top, merci à Johnny R pour sa patience et son aide très précieuse et pro active !

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Merci beaucoup ! We’re really glad to hear the support felt patient, proactive, and genuinely helpful. You deserve smooth, stress-free guidance every time — and we’re here to make sure you get exactly that.

5 / 5 Share

Nov. 22, 2025

Saleh is an amazing customer service representative.

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the kind words about Saleh. We’re glad to hear he was able to support you — our team is always here to help you keep your marketing running smoothly as you grow.

5 / 5 Share

Nov. 21, 2025

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the 5-star rating. We’re glad Omnisend is supporting your marketing efforts and helping you stay connected with your customers as your business continues to grow.

5 / 5 Share

Nov. 21, 2025

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star rating — we’re happy to hear Omnisend is adding value to your marketing and helping support your growth.

5 / 5 Share

Nov. 20, 2025

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the rating! Happy we can play a part in your growth.

5 / 5 Share

Nov. 20, 2025

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Your 5-star rating means a lot — here’s to steady, stress-free growth ahead!

1 / 5 Share

Nov. 20, 2025

What a joke.. On the shopify site it says pricing is $16 for the Pro version, however when you click on the more details it jumps to $59. However when you start going through the process of signing up, they have the price at $145. TALK ABOUT BAIT AND SWITCH

Store

VNLA

Using app

9 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for taking the time to share your feedback. We’re very sorry to hear that our pricing information felt unclear — we understand how frustrating that can be when comparing plans and getting started. On our Shopify listing, we indicate that the Standard plan starts at $16 and the Pro plan starts at $59, which is also reflected in the screenshots you shared with our support team. These starting prices apply to stores with smaller contact lists — up to 500 contacts on Standard and 2,500 contacts on Pro. During the signup process, the pricing adjusts based on the size of your audience. Since your contact list is significantly larger, the system automatically displays the plan tier that matches your sending needs. As your audience grows, the cost of email marketing increases accordingly — which is a positive sign of business growth, but we know it can also be unexpected if you’re seeing the adjusted price for the first time. If you noticed any inconsistency or something that doesn’t match what’s shown on Shopify, we’d be grateful if you could share the link or screenshots with us so we can review it right away. Transparency in pricing is very important to us, and we want to ensure everything is clear and accurate. Our support team has also followed up with you directly to further clarify how our pricing scales and to answer any additional questions you may have.

5 / 5 Share

Nov. 20, 2025

I just started using Omnisend for our shopify store and we encountered a problem verifying our senders email address. I reached out to Omnisend for help and they were so easy to work with. It took a couple of days to resolve the issue, but they gave me all the necessary help I needed. Thank you again to the support team.

Using app

About 2 months

Total reviews

5

Average rating

4.8

Developer Reply

Thank you for sharing your experience. We’re glad our support team was able to guide you through the sender email verification and get everything running smoothly. We’re here to help as you continue setting up Omnisend and growing your Shopify store.

5 / 5 Share

Nov. 20, 2025

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the love! We’re here to help you keep growing strong.