Omnisend Email Marketing & SMS for Shopify

Omnisend Email Marketing & SMS

Drive sales with email marketing, newsletters, SMS, and popups

Rating

4.8

feedback

2,946

Reviews

chart

#78

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    12%
  • Less than a month
    26%
  • Less than a year
    33%
  • More than a year
    25%

Reviews Summary

Omnisend is a highly praised email marketing app with a strong focus on user-friendliness and excellent customer service. Users appreciate the quick and effective support provided by the team, making problem-solving a smooth experience. The platform is commended for its seamless integration with Shopify and the ability to reach customers directly through email. Additionally, the affordability and variety of features, including automation and analytics, are highlighted as significant advantages. However, some users have raised concerns about pricing, particularly the billing based on the number of contacts, which they find overpriced. Despite this, the majority of reviews emphasize the ease of use, helpful tutorials, and the overall positive impact Omnisend has had on their email marketing strategies.

Highlights

User-Friendly Interface and Customer Service
Effective Email Marketing Features
Affordability and Integration with Shopify
Concerns About Pricing Model
Helpful Tutorials and Support Resources

Rating Breakdown

  • 5
    89% (2,635 ratings)
  • 4
    4% (127 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (24 ratings)
  • 1
    5% (143 ratings)

Reviews with Text

  • 93% (2,744)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 5, 2026

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

May 4, 2026

Very new to this, but my first campaign was very easy to create and worked in with Shopify very succinctly. Hopefully it goes well!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2026

Exceptional app, does the work, bring sales, all the helping tools are there

Using app

6 months

Total reviews

9

Average rating

5.0

Developer Reply

That's wonderful to hear, thanks so much! We work hard to make sure the platform delivers real revenue, not just features. Glad you're seeing the impact and have what you need to keep those sales coming in!

5 / 5 Share

April 30, 2026

I am loving Omnisend! As someone newly launching a product they have been so helpful and it has been so easy to use.

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! Launching a product is exciting (and a lot of work), so we're thrilled we could make the marketing side simpler for you. Our team is here whenever you need us as you scale. Congrats on the launch!

5 / 5 Share

April 30, 2026

Store

BEDDOME

Using app

About 5 years

Total reviews

1

Average rating

5.0

Developer Reply

We're so grateful for the 5 stars! We'll be right here making sure your email and SMS marketing keeps delivering results.

All reviews

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