Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.7
feedback
5,932
chart
#75
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
5%
-
Less than a month
20%
-
Less than a year
44%
-
More than a year
27%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service provided by the support team. Customers appreciate the quick responses, helpful guidance, and patience exhibited by the support representatives, particularly Mariia, Saleh, Sanya, and others. The app is commended for its user-friendly interface, ease of setup, and effectiveness in email marketing and SMS campaigns. Users highlight the intuitive design, 24/7 customer service availability, and the seamless integration with Shopify. However, there are a few negative reviews mentioning unexpected price increases and challenges with email deliverability.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 11, 2024
What a pleasure to meet Chaymae and ask her for help. She really helped me a lot and I learned some new stuff. Thank you so much
Oct. 11, 2024
Mariia is incredibly helpful and solved our issues with the Welcome email sequence. I am very happy with the support.
Oct. 10, 2024
Great !!!! Une équipe active qui nous prend au sérieux, et ce pour chaque demande. Je pense continuer avec cette application encore longtemps.
Merci beaucoup! Thrilled to know you’re sticking with us, don’t worry, we’ll keep the great service rolling, no snooze buttons here! 😄
Oct. 10, 2024
Omnisend Crew is so wonderful. We had some issues initially, but they handled it all professionally and resolved our problems within minutes. I especially want to thank Mariia, who was helpful and kind in dealing with our dispute.
Thank you for the kind words! We’re thrilled Mariia could step in and help resolve things so quickly. We’ll be sure to pass on your appreciation, this will make her day!
Oct. 10, 2024
Customer support from Omnisend (especially from Saleh) was excellent. Always ready with the best answers and help to streamline the process! Thank you very much!
Thanks a ton for the awesome review! We’re so glad Saleh could provide the answers and support you needed. We’ll make sure he sees this, he’ll be thrilled!
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