Omnisend Email Marketing & SMS for Shopify

Omnisend Email Marketing & SMS

Drive sales with email marketing, newsletters, SMS, and popups
Developer
Omnisend
Rating
4.8
Feedback
2,962
Reviews
Chart
#100
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

Omnisend has received overwhelmingly positive reviews from users, with many praising its ease of use, helpful customer support, and effective marketing features. Users appreciate the seamless integration with Shopify, the visual interface that makes it user-friendly, and the AI intelligence that enhances marketing campaigns. The support team is highlighted as responsive, knowledgeable, and patient, providing assistance promptly. Additionally, users find the pricing reasonable and the templates useful for their email marketing needs. However, there are a few negative reviews mentioning issues with customer support response times, account stability, and subscription downgrade processes.

Time spent using app
How long merchants keep the app installed.
Less than an hour 4%
Less than a day 12%
Less than a month 25%
Less than a year 33%
More than a year 25%
All reviews
5 / 5 Share
Aug. 29, 2026

Store Using app Total reviews Average rating
Lalorene 1 5.0
5 / 5 Share
Aug. 28, 2026

Je débute avec Omnisend, j'ai eu un souci technique. Le service technique (via le chatbot) a été réactif et surtout a trouvé la solution a mon problème qui n'était pas simple. Encore merci !

Store Using app Total reviews Average rating
Saradès 3 months 2 5.0
5 / 5 Share
Aug. 27, 2026

dawdawdawd

Store Using app Total reviews Average rating
ZenVoraFit 16 days 1 5.0
5 / 5 Share
Aug. 27, 2026

Omnisend has helped me grab more than 1/3 of my revenue. That's not a small amount. Recapture and the automations is AWESOME and the data is fantastic. Love this tool. I recommend it for all of my ecommerce clients.

Store Using app Total reviews Average rating
Story Mail Co 5 months 1 5.0
Developer Reply

Over a third of your revenue through Omnisend? That's a serious result, and it's exactly what our automations and recapture tools are built to deliver. Thanks for recommending us to your clients - that kind of trust means everything to us.

5 / 5 Share
Aug. 27, 2026

Switched over from Klaviyo to Omnisend and love it. I'm a visual learner and overall Omnisend is so much easier to use and the team & support has been awesome. Highly recommend.

Store Using app Total reviews Average rating
Shorebird 9 months 7 5.0
Developer Reply

Switching platforms is never a small decision, so it's great to hear Omnisend feels like the right fit. Glad the visual experience and our support team have made the difference. Thanks for the recommendation, we appreciate it!

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